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Lisez les avis des autres

Noté 5 sur 5 étoiles

The price was great the company i normally use wanted £100 more ! Easy to order delivered within a few days , great service, thoroughly recommended, thank you.

Noté 5 sur 5 étoiles

Great web site ordering process, fantastic prompt delivery. Hands down The UK’s best priced kiln dried hardwood per cubic metre. The product burns hot and long and is by far the best kiln dried supp... Voir plus

Noté 5 sur 5 étoiles

The pallet arrived promptly, and was reasonably well packed, without any large voids within it. The wood was all genuinely dry (unlike that of some other suppliers) and mixed sizes which helps with s... Voir plus

Noté 2 sur 5 étoiles

The phone number is always unattainable so you can’t talk to anyone the tracking number was another phone number no one answered Unable to choose delivery date got home from work to find wood on dr... Voir plus

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. aussi dans
  3. Fournisseur de bois

Écrit par l'entreprise

At FirewoodShed.co.uk, we specialise in delivering high-quality firewood, heat logs, briquettes, and wood pellets straight to your door. Our mission is simple: to make home heating reliable, affordable, and sustainable. We work directly with trusted manufacturers and certified suppliers to ensure every product meets the highest standards. All of our firewood is Ready to Burn certified, our briquettes are made from sustainably sourced wood, and our pellets are ENplus® A1 certified. This means you can count on clean, efficient, and environmentally responsible fuels. Customer service is at the heart of what we do. Whether you’re heating your home, stocking up for the colder months, or looking for eco-friendly alternatives to traditional fuels, we aim to provide a smooth shopping experience from order to delivery. With free delivery to most UK postcodes, real-time order tracking, and secure pallet deliveries through our logistics partner Palletforce, we make sure your order arrives safely and on time. Join the growing number of customers who trust FirewoodShed.co.uk for their home heating needs – combining convenience, quality, and great value.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(67)

66 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Pallet of Firewood ‘lost’ at Depot!

My 1st order with Firewood Shed last year was excellent. Good quality product, delivered promptly
I made my 2nd order in January. As before, I received emails confirming my order & tracking details for Palletforce. The tracking number wasn’t recognised!
I emailed Firewood Shed, who replied saying that the large pallet had been ‘lost’ in the Palletforce depot!
They said this was the last pallet of Beech, so offered to send an alternative, which I agreed to
I so far haven’t received any further communication from them & my emails asking when I can expect delivery have been ignored…….

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent first purchase.

Excellent website. Lots of choices. Competitive prices. Speedy delivery by a very helpful driver. RUF blocks were well wrapped and dry on arrival.

12 janvier 2026
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Réponse de Firewood Shed

Thank you for the great feedback! 😊 We’re really pleased you found the website easy to use, the prices competitive, and the delivery quick 🚚👍 Glad to hear the RUF blocks arrived dry and well wrapped 🔥📦

Noté 5 sur 5 étoiles

Pini Kay heat logs

Quick delivery, good price

19 janvier 2026
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Réponse de Firewood Shed

Thank you for your review :) We’re glad you were happy with your order 🔥

Noté 5 sur 5 étoiles

Great

Great! No complaints.

19 décembre 2025
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Réponse de Firewood Shed

Thank you for your review — we really appreciate your feedback 👌🏻

Noté 5 sur 5 étoiles

Ordered the Hornbeam

Ordered the Hornbeam, burns with good flame and lasts well. Prompt delivery and priced competitively.

15 décembre 2025
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Réponse de Firewood Shed

Thank you for your review 😊 We’re pleased to hear you’re happy with the Hornbeam and that the delivery and pricing met your expectations.

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Great communication from the company. Quick delivery and really high quality product at a really competitive price. Will definitely be ordering again.

4 décembre 2025
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Réponse de Firewood Shed

Thank you for your lovely feedback 😊 We’re really pleased to hear you were happy with everything. Look forward to your next order!

Noté 5 sur 5 étoiles

Excellent logs

Excellent logs, very neatly and well packaged. Thank you 🙏
Parcelforce however; rather poor. Their tracking system doesn’t work, asks for details that aren’t supplied and keeps saying, no trace of order 🙄
Consequently, I became anxious the order wouldn’t arrive. It was delivered without warning while I was out and I would have preferred it placed in a different part of the driveway. Minor criticism though, to be fair 😊

8 décembre 2025
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Réponse de Firewood Shed

Thank you for your feedback 😊 We’re really pleased you’re happy with the logs. Sorry to hear about the Parcelforce tracking and delivery experience — we understand how that can cause concern. We appreciate your understanding and your comments, which we’ll take on board.

Noté 5 sur 5 étoiles

Very good choice of products at…

Very good choice of products at competitive prices, excellent communication after placing an order and will be happy to place an order with them in the near future

4 décembre 2025
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Réponse de Firewood Shed

Thank you, Andrew 😊 We’re really pleased to hear you were happy with everything. Wishing you a lovely Christmas 🎄

Noté 5 sur 5 étoiles

From ordering to delivery the service…

From ordering to delivery the service was brilliant. I ordered a large crate and we are delighted with the wood which was a mixed crate...it was a good price too by comparison to others. Thank you Fire Wood Shed.

10 novembre 2025
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Réponse de Firewood Shed

Thank you, Karen 😊 We’re delighted to hear you were happy with the service and the especially with the firewood. Thanks for choosing Firewood Shed — Enjoy the wood and have a lovely Christmas!

Noté 4 sur 5 étoiles

Logs are good quality with a clean…

Logs are good quality with a clean burn. I would have liked them to be bigger as small ones burn quicker. Delivery was quick and courier very helpful.

18 novembre 2025
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Réponse de Firewood Shed

Thanks for your review! 😊 Glad to hear you were happy with the firewood and delivery. Appreciate the note on log size — we’ll keep it in mind.

Noté 5 sur 5 étoiles

Great wood

Great wood. High quality - burns hot and long. I have been telling all my friends and family to try it out.

10 novembre 2025
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Réponse de Firewood Shed

Thank you for the wonderful feedback! 😊 We’re really glad you’re enjoying the wood, and we appreciate you recommending us to friends and family. Stay warm!🔥

Noté 3 sur 5 étoiles

Proved wrong!

Placed the order & heard nothing at all!
Emails ignored & telephone messages not answered!
I started to think about a scam but determined to get an answer.
Last pallet available damaged added to my frustration!
Notified of despatch but the reference numbers were not recognised by Palletforce!
Contacted them with little satisfaction!
Back to Firewood Shed for more information & passed on, whereby dates started to be given.
Chased local haulier for a date & “success”!
Very drawn out but product is excellent!

30 octobre 2025
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Réponse de Firewood Shed

Thank you for your detailed feedback. We’re very sorry for the poor communication and the frustration caused during the delivery process — this is not the experience we want for our customers. We appreciate your patience while everything was resolved, and we’re glad to hear the product itself met your expectations. Thank you for giving us the chance to make it right.

Noté 3 sur 5 étoiles

Concerns

Product appears to be very good and well stacked on the pallet, protected by a good covering of polythene sheeting.
However I received a call from the delivery company, pallet force, advising delivery between 08.00hrs and 17.00hrs,quite a big window of time to wait around for the delivery.
I called pallet force and queried the delivery time, the administrator was very helpful and advised that it would be late in the afternoon,a wasted morning!
The delivery driver was very good and called me to advise that they were on their way.
I had prepared the access to the area that I wanted the pallet placed and was advised that delivery was kerbside only,it was kindly delivered to my requested area.
I am concerned that should I order from you again that the delivery will be kerbside, I ordered this product as it was on a pallet and could be neatly and safely stored.

22 octobre 2025
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Réponse de Firewood Shed

Thank you for your feedback and for sharing your experience. We're glad to hear that you’re pleased with the quality of the product and the care taken in packaging and delivery.

We understand your frustration about the wide delivery time window — unfortunately, pallet deliveries are handled by external courier networks like Palletforce, which typically operate within standard day-long slots due to route planning and load optimization. However, it’s great to hear that both the administrator and driver provided helpful communication and managed to deliver the pallet exactly where you needed it.

For future orders, please rest assured that we always do our best to pass on any delivery notes to the driver, and in most cases they’ll accommodate reasonable placement requests whenever access allows.
We appreciate your understanding and hope to serve you again soon.

— FirewoodShed Team

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