I have had 2 buses not show up so far this school year and when I requested to speak with a manager, I kept getting the run around. I did get the fees refunded, but having to reschedule school field t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Able to easily book trips and my preferred driver with ease. It’s important to me that the children in my care are safely picked up and returned to their parents and my reliable driver from First Stud... Voir plus
We rented a bus for our office Christmas Party and had a wonderful experience! Bus arrived on time. We had a friendly, responsible, and patient driver. Absolutely no complaints whatsoever!! Would... Voir plus
Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a f... Voir plus
À propos de l'entreprise
À propos de First Charter Bus Rental - Cincinnati
Écrit par l'entreprise
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Coordonnées de contact
100 Hamilton Boulevard, 45215, Cincinnati, OH, Etats-Unis
- 800-204-4362
4,5
Excellent
186 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company!
16 novembre 2025
The driver was very prompt and…
The driver was very prompt and courteous. the bus was clean and comfortable. excellent!!
26 octobre 2025
1 bus driver excellent, 2 were late
While one of the bus drivers was amazing and on time (Devin), the other 2 buses showed up 30 mins late and left me with a line of 75 people in the extreme heat during the first shift.
19 juillet 2025
First Charter provided us a great experience!
First Charter was extremely easy to work with and very responsive. Our wedding guests appreciated having bus service after a fun evening of drinking and dancing. We appreicated the great service and wouldn't hesitiate to use them again!!
16 juin 2025
I would never use again!
The company communication with the local vendor was terrible. The bus driver got lost and require the assistance of one of the passengers to find the venue on the way to the wedding and on the way home drove all over the city trying to find the hotel.
31 mai 2025
The unexpected 😲
The trip was nice, the driver was nice. However, our bus broke down and it took approximately 35 minutes before we were on our way. This happened on our return trip so we had a bus load of kiddos to entertain. The kids enjoyed it.
4 juin 2025
Service was prompt and friendly
Tarina and Ernie were very helpful. Service was prompt and friendly!
2 avril 2025
The buses arrived on time and followed…
The buses arrived on time and followed our instructions perfectly!
25 octobre 2024
I had changed the itinerary for only…
I had changed the itinerary for only one trip - and one of the buses had the wrong itinerary and did a second trip. Not a problem - but I was charged $50 to change the trip - and they never followed through.
16 septembre 2024
Bus driver was very friendly and…
Bus driver was very friendly and accommodating. Nice bus, and AC helped on a hot day.
25 août 2024
We ran 4 routes for 5 days
We ran 4 routes for 5 days. 1 or more buses were late to their first stop on the route 3 of the 5 days. Drivers were not informed of specifics of our contract causing them to not follow said contract.
22 juillet 2024
Excellent Bus driver. Drove like you should drive
The bus driver was so nice and drove with caution
16 juillet 2024
Great customer service!
Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a full refund and complete understanding. Very thankful!
29 juin 2024
Easy process
Easy process. Buses were on-time and provided great service! Will use again
25 mai 2024
Avis spontané
Great service!
We have been using First Student for several years. They have done a great job scheduling our trips and the drivers have been great too!
25 mai 2024
21st birthday bus rental
First, when initially booking my reservation, the female I talked to was super friendly and helpful.
Second, I had to call back 5 days prior, and talked to a gentleman. He, too, was very friendly and helpful. So, I will give your customer service, 12 out of 10!
And then, our bus driver!!! 15 out of 10! She was great (Shannon, I believe). She was friendly, accommodating, and very easy to work with. I can not thank this bus company for helping us have a great evening, at a reasonable price! If I need a bus rental in the future, I would definitely book thru you again. Thanks again for everything.
19 mai 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.