Fish Brothers Avis 

169
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Arrived on time and told I'd be here for 2 hours 3.5 hours later still waiting and the quote given for tyres has increased in two weeks. Poor customer service will be going elsewhere for servicing. Sa... Voir plus

Noté 5 sur 5 étoiles

Colin was attentive and knew exactly what we wanted. Even though we had travelled up from Cornwall he offered to deliver the car to us by meeting halfway and exchanging vehicles. Would not hesitate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At Fish Brothers Honda in Swindon, Catherine McKay helped us buy a Honda HRV and we collected it today. Catherine was very professional whilst treating us with respect and understanding throughout... Voir plus

Noté 1 sur 5 étoiles

Bought an approved Honda Civic from Fish Brothers Swindon. it had the following problems. Alarm goingoff all the time - repaired Electric windows very slow - partially repaired Rear heated window... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Concessionnaire de véhicules à moteur
  4. Vendeur de voitures d'occasion

Informations provenant de diverses sources externes

Welcome to Fish Brothers, the premier multi-franchise car dealer for Swindon & Faringdon in Wiltshire. We offer new and used car & van sales including Motability and servicing.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(169)

86 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New Clio Purchase

Professional, friendly and helpful and not rushed. Thanks to Shannon Mortimer.

24 février 2026
Avis spontané
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Réponse de Fish Brothers

Good afternoon,

Thank you for taking the time to leave this wonderful five-star review. We’re so pleased to hear that Shannon provided professional, friendly and helpful service, and that you never felt rushed during your visit.

Many thanks,
Gabriella

Noté 5 sur 5 étoiles

Honda Service and MOT

Paul Gaskin at Honda Swindon provided an excellent service. Very professional, friendly and polite. Every detail in the documentation covered and explained. Felt very reassured by his knowledge and expertise. Thank you.

23 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you for leaving a five star review and we’re delighted to hear you received excellent service from Paul at Honda Swindon. It’s great to know he was professional, friendly and thorough in explaining all the documentation, leaving you feeling reassured by his knowledge and expertise. We truly appreciate your feedback and will be sure to pass on your kind words.

Many Thanks,
Gabriella

Noté 5 sur 5 étoiles

We recently purchased a Kia Sportage…

We recently purchased a Kia Sportage from Fishbrothers Kia Swindon.
Ellis Hawker was very helpful when we were choosing the vehicle. Payment for the vehicle went through smoothly, Lewis was very patient when i had to contact our bank in order that they could approve the payment. Lewis took us through all the controls of the vehicle which was very helpful. We would highly recommend Fishbrothers Kia when purchasing a vehicle.

13 février 2026
Avis spontané
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Réponse de Fish Brothers

Good afternoon,

Thank you for taking the time to share your experience and for your kind recommendation. We’re delighted to hear that Ellis was so helpful in guiding you through your vehicle choice and that Lewis was able to support you throughout the payment process and handover, ensuring everything went smoothly. I will be sure to pass on your lovely feedback to them both. We truly appreciate your support and wish you many happy miles in your new Kia Sportage.

Many thanks,
Gabriella

Noté 5 sur 5 étoiles

Amazing communication by David &Paul

Amazing communication by David &Paul, I've been kept informed each step of the way through Service, MOT and PUD recall. Confident my pride and joy is in good hands.

21 février 2026
Avis spontané
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Réponse de Fish Brothers

Good afternoon,

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that David and Paul kept you fully informed throughout your Service, MOT and PUD recall, and that you felt confident your pride and joy was in good hands. I’ll be sure to pass your kind feedback on to them both. We truly appreciate your support.

Many thanks,
Gabriella

Noté 5 sur 5 étoiles

Swindon, Fish Brothers Honda, car service.

Swindon, Fish Brothers Honda took my car in for a service. They very good care of my car and myself. Paul Gaskin was very polite, helpful and patient. He explained everything and was very thorough. I live about 20 miles away, but it's worth travelling to get the reassurance from a professional team.

20 février 2026
Avis spontané
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Réponse de Fish Brothers

Good afternoon,

Thank you for taking the time to share your experience with Fish Brothers Honda Swindon. We’re delighted to hear that you felt both you and your car were well looked after during your service visit, and that Paul provided such polite, helpful and thorough support throughout. It means a great deal to know you feel it’s worth travelling to us for that reassurance. I will be sure to pass your kind comments on to Paul and the team.

Many thanks,
Gabriella

Noté 1 sur 5 étoiles

Absolutely shocking service from this…

Absolutely shocking service from this dealership. My car went in with a fault in Jan while still under warranty. Was told to come back once they have consulted with their technical department. Got told to go back today to replace the O2 sensor(4th one so far) . Now the dealer wants me to pay as the warranty has lapsed, even though it was diagnosed before the warranty lapsed. After 4 sensors they clearly are not fixing the problem. Service manager is not returning my calls. Asked to speak to the dealer principles and was told he was off. Called the sales department only to find out that he was in office but in a meeting. Never experienced such rubbish service before.

20 février 2026
Avis spontané
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Réponse de Fish Brothers

Good afternoon Thaveshnee N,

we tried to 'request information' and get in touch with you following up this review. we would love to get in contact and resolve this issue. Please contact us at Marketing@fish.bros.co.uk and we hope to resolve an understand this further

Many Thanks Gabriella

Noté 5 sur 5 étoiles

Crv service, MOT & warranty work

Crv service, MOT & Warranty work completed at Fish Brothers Honda ((Swindo). Paul Gaskin was clear with his communication & kept me updated with the progress of the work on the car. On handover provided a very clear run through of my documents. Great service & support.

19 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you very much for taking the time to leave such a positive review following your CR-V service, MOT and warranty work with us at Fish Brothers Honda Swindon.

We’re delighted to hear that Paul kept you well informed throughout and that everything was clearly explained at handover. I’ll be sure to pass your kind comments on to him.

We really appreciate your support and look forward to welcoming you back again in the future.

Kind regards,
Gabriella
Fish Brothers Honda Swindon

Noté 5 sur 5 étoiles

Fish Brothers Honda

Fish Brothers Honda, is always a great place to service the Car, amazing staff, starting from sales (Mr. Ben) couple of years ago to annual service and MOT. Today my third annual service is handled by Mr. Paul Gaskin is amazing, he is very friendly and more informative, I strongly recommend any one to trust this place for your Car Service.

19 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you so much for your wonderful review and for your continued trust in Fish Brothers Honda.

We’re delighted to hear that you’ve consistently had a great experience with us, from purchasing your vehicle with Ben to your recent annual service and MOT with Paul. It’s fantastic to know that Paul looked after you so well and provided the friendly and informative service we pride ourselves on.

Your recommendation truly means a lot to the whole team. We look forward to seeing you again for your next visit.

Kind regards,
Gabriella
Fish Brothers Honda

Noté 5 sur 5 étoiles

Hi I'll had a brilliant experience with…

Hi I'll had a brilliant experience with Paul gaskin and the service was brilliant

19 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you for taking the time to leave us a review.

We’re so pleased to hear you had a brilliant experience with Paul and that you were happy with the service provided. I’ll be sure to pass your kind comments on to him.

We really appreciate your support and look forward to welcoming you back to Fish Brothers in the future.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

Great Service All Around

Paul was great, managed to get my MOT and service done on the same day, despite me messing up the booking. Kept me updated about the car servicing progress throughout the day. Thanks!

19 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that Paul was able to get your MOT and service completed on the same day and keep you updated throughout. We’re always happy to help where we can, and it’s great to know you were pleased with the experience.

I’ll be sure to pass your thanks on to Paul.

We look forward to welcoming you back to Fish Brothers in the future.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

Part replacement Honda

Swindon Honda undertook excellent service for me today. Paul Gaskin was very knowledgeable and informative for my part replacement. Thank you!

18 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you for your lovely review.

We’re so pleased to hear that you received excellent service with us at Fish Brothers Honda Swindon. It’s great to know that Paul was able to provide knowledgeable and informative support regarding your part replacement.

I’ll be sure to pass your kind comments on to him.

Thank you again for your support and we look forward to seeing you next time.

Kind regards,
Gabriella
Fish Brothers Honda Swindon

Noté 5 sur 5 étoiles

Everything was done well and at the…

Everything was done well and at the agreed price and Paul Gaskin of Honda was courteous and helpful.

18 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave us a review. It’s great to hear that everything was completed to your satisfaction and at the agreed price, and that Paul provided courteous and helpful service throughout.

Kind Regards
Gabriella

Noté 5 sur 5 étoiles

Paul Gaskin at Fish Brothers Honda was…

Paul Gaskin at Fish Brothers Honda was friendly, polite and great banta. MOT done great and even got car washed. Great as always. Fully recommend

18 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave us such a great review. It’s fantastic to hear that Paul provided friendly, polite service (and great banter!), and that you were pleased with your MOT and the complimentary car wash. I will be sure to pass your kind comments on to him.

Kind Regards
Gabriella

Noté 5 sur 5 étoiles

Very efficient and fair

Very efficient and fair, with excellent communication.

18 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

Thank you for taking the time to leave a review. We are happy to hear the team was working efficiently and you had a positive expereince at Fish brothers

Kind Regards
Gabriella

Noté 5 sur 5 étoiles

Fish Brothers Honda

Had my car serviced and MOT’d today at Fish Brothers Honda. Paul was very courteous and efficient. Would certainly recommend👍

18 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave us a review. It’s great to hear that you were pleased with your recent service and MOT and that Paul provided courteous and efficient support throughout your visit. I will be sure to pass your kind comments on to him. Thank you for your recommendation and we look forward to welcoming you back in the future.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

The service was exceptional and Paul…

The service was exceptional and Paul explained fully what I was signing and what was required. The technician was also very helpful and e plained what was needed.

17 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave us a review. It’s wonderful to hear that you received exceptional service and that Paul clearly explained everything to you, along with our technician ensuring you fully understood what was required.

Kind Regards
Gabriella

Noté 5 sur 5 étoiles

Service was excellent as always thanks…

Service was excellent as always thanks to Dave /Mark/Rachael collected as asked for would recommend to anyone regards Alan stanford

16 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning Alan S,

We really appreciate you taking the time to leave us a review. It’s fantastic to hear that you received excellent service once again and that Dave, Mark and Rachael looked after you so well, including arranging collection as requested. I will be sure to pass your kind comments on to the team. Thank you for your continued support and recommendation — we look forward to seeing you again in the future.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

Review of Fish Brothers Honda

Review of Fish Brothers Honda, Swindon

Fish Brothers Honda was very good. Especial thanks are due to Ben Thomas, who looked after us with care and consideration throughout the purchase of our car. Ben was excellent; professional and competent, understanding and courteous, no high-pressure sales patter – not that any was required, since the Civic ‘sold itself’ in terms of comparisons with our list of possible alternatives. He was very supportive, from our initial test drive through to explanation of some of the intricacies of the features available to the user following handover.

What detracted considerably from our purchase experience was the excessively involved and bureaucratic sales procedure imposed on our dealer by Honda. The complexity involved and length of time required to complete the sale was a disincentive to buy a Honda - a frustration to us, and no doubt, to the dealer. Fortunately, Ben was able to guide us through a process which we would have been unwilling to complete without his expert support.

16 février 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that Ben looked after you with care and professionalism throughout your purchase and that he provided the support and guidance needed from your initial test drive through to handover of your Civic. I will ensure your kind comments are passed on to him. We’re also grateful for your honest feedback regarding the sales process, and we completely understand your frustrations. Please be assured your comments are valued and will be fed back accordingly. Thank you again for choosing Fish Brothers Honda Swindon, and we wish you many happy miles in your new Civic.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

Great experience

Great experience, amazing coffee and superb vehicles. The Lexus staff are best I ever met, such a warm family feeling when you enter. Ferdinand in Service has wealth of experience and is very helpful, Aaron has an expert attention to detail, Robert has an excellent team.

22 janvier 2026
Avis spontané
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Réponse de Fish Brothers

Good Morning,

We really appreciate you taking the time to leave such a wonderful review. It’s fantastic to hear you had a great experience with us and enjoyed the warm welcome (and the coffee!). We’re especially pleased to know that Ferdinand, Aaron and Robert made such a positive impression — I will be sure to pass your kind comments on to them and the wider Lexus team. Thank you again for your recommendation and support, and we look forward to welcoming you back soon.

Kind regards,
Gabriella

Noté 5 sur 5 étoiles

Outstanding Service by David Brown

Outstanding Service by David Brown, Got my car booked on the same day as i Called. (5 star)

9 février 2026
Avis spontané
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Réponse de Fish Brothers

Thank you so much for taking the time to leave us a 5-star review, it is great to hear about the service you recieved from David and we very much look forward to seeing you again soon. Thanks, Fish Brothers

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