The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Voir plus
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Lisez les avis des autres
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Voir plus
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I found the questions easy to navigate. They were all pertinent to the quote. I felt I was being treated like a person
L'entreprise a répondu
gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only underst... Voir plus
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À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything explained was straight…
Everything explained was straight forward with no confusion thank you
18 novembre 2025
Réponse de Fish Insurance
Thank you for your kind feedback and we're grateful you've taken time to leave us your review!
Best wishes,
The Fish Social Team
Very efficient
17 novembre 2025
Réponse de Fish Insurance
Thank you for your 5-star feedback!
Best wishes,
The Fish Social Team
A good disabled person insurer
Have used fish for a number of years. My wife is disabled and they provide a good service for disabled people.
26 août 2025
Réponse de Fish Insurance
Hi there,
Thank you for your 5-star review and for being a loyal customer over the years. It’s great to hear our service has been helpful for your wife.
If you ever need anything, we’re here to help.
Best wishes,
The Fish Insurance Team
Réponse de Fish Insurance
Hi there,
Thank you for your 5-star review and for renewing with us online. I’m glad the process worked well for you.
If you need any help at all, we’re here to support you.
Best wishes,
The Fish Insurance Team
Réponse de Fish Insurance
Hi there,
Thank you for your 5-star review. I’m so pleased to hear setting up your new policy was hassle-free and easy. That’s exactly what we aim for.
If you need anything else, we’re here to help.
Best wishes,
The Fish Insurance Team
Very easy to follow instructions
Very easy to follow instructions. I am not comfortable, using the Internet, so found this much easier, than other websites.
11 novembre 2025
Réponse de Fish Insurance
Hi there,
Thank you so much for your 5-star review. We’re delighted to hear you found the instructions clear and the process easy to follow-especially
as you’re not fully comfortable online. We work hard to make things
straightforward for everyone.
If you need any help at all, please get in touch and we’ll be happy
to support you.
Best wishes,
The Fish Insurance Team
Excellent, easy to use insurance service.
Found your details in the latest Motability magazine and have been looking for a good insurance policy for my new scooter.
So glad I saw the recommendation, looked up your website, and went through all the straightforward questions.
Your system gave all the options with comprehensive breakdowns, and I was able to choose the insurance that was right for me.
11 novembre 2025
Réponse de Fish Insurance
Hello Tracey!
Thank you for your review - it's great to hear you have found the insurance you needed for your Scooter through us!
Any issues to come please do let us know.
Thank you,
The Fish Social Team
I am a brand new customer the policy…
I am a brand new customer the policy documents are very clear to understand and very clear and easy to arrange cover.
Thank you.
10 novembre 2025
Réponse de Fish Insurance
Hi Kevin. Thank you so much for the lovely review and 5 stars! We’re delighted you had a great experience with us. If there’s anything else we can do, we’re here to help.
The Fish Social Team
Insurance for wheelchair
They are great at insuring disable people for lots of things I use them for my wheelchair insurance
10 juin 2025
Réponse de Fish Insurance
Good morning Catherine. We really appreciate your positive feedback and rating. It’s great to hear everything went smoothly. Thanks for choosing us-if you need anything further, please don’t hesitate to get in touch.
The Fish Social Team
Réponse de Fish Insurance
Good morning. Thank you for taking the time to share this feedback, and I’m truly sorry for your experience. Buying a policy on behalf of a parent should feel straightforward and supported, and it’s disappointing to hear we fell short. The impression of disinterest is not the standard we set; I’ll ensure this is reviewed and addressed with the team so we can coach and improve. We have requested some more information from you so that we can look into this further.
Many thanks,
The Fish Social Team
Waste of time
Waste of time to filling in the online quote - simply they collect the details. Don’t fall for it. It is not necessary to complete the online quote form as they will gather the necessary information. Exercise caution and do not be deceived.
7 novembre 2025
Avis spontané
Réponse de Fish Insurance
Good afternoon,
We are really sorry to hear that you have had this experience. We have requested some more information from you so that we are able to look into this further. We would like to understand what you were filling in. A new business quote would require you to do this unless you called us, where we would do this happily for you over the phone. For Warranty and Prosthetics quotations the form is for a call back so that we can contact you directly to arrange the insurance you need.
We hope we can clarify this for you ASAP.
The Fish Social Team
Great!Super services!
16 septembre 2025
Réponse de Fish Insurance
Good afternoon, we are so pleased to hear that we provided you with super services. Thank you for taking the time to leave us a review.
The Fish Social Team
Réponse de Fish Insurance
Hi Paula,
Thank you ever so much for your review and we appreciate the time you took to let us know your views!
Best wishes,
The Fish Social Team
Fish are very efficient and friendly…
Fish are very efficient and friendly professionally service
31 octobre 2025
Réponse de Fish Insurance
Hello Donna!
Thank you for your review and we're glad to hear you felt the service was efficient and friendly - just what we strive to be!
Best wishes,
The Fish Social Team
Online chat gave additional information…
Online chat gave additional information upon questioning. Quick and easy quotation and good price.
31 octobre 2025
Réponse de Fish Insurance
Hello Carrie!
We're glad you enjoyed our web chat experience and we appreciate you taking the time to review your experience with us!
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Hello!
Thank you for your review - we're always happy to help and it's great to hear you had the support you need.
Next time - we'll work hard to aim to service you to the big 5-Star level!
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Hello there,
It's great to hear the service was easy for you - something we want to provide all our customers! Thanks for taking time to review your experience.
Best wishes,
The Fish Social Team
It was easy to get insurance for my me…
It was easy to get insurance for my me motor scooter
13 octobre 2025
Réponse de Fish Insurance
Hello there,
We're very happy to hear you found things easy to get your scooter insurance needs met. Thanks for your review.
We look forward to striving for the big 5-stars next time!
Best wishes,
The Fish Social Team
Very helpful phone call guiding me…
Very helpful phone call guiding me through the online quote request
29 octobre 2025
Réponse de Fish Insurance
Hello Carol,
It's great to hear you enjoyed your experience with us over the phone to review your quote. Please let us know if you need anything else of course!
Best wishes,
The Fish Social Team
Professional and friendly
Friendly, professional and knowledgeable agent dealt with my renewal. Excellent service
29 octobre 2025
Réponse de Fish Insurance
Hello Janet!
Thank you for your review - it's great to hear your renewal experience went well and we look forward to replicating this ahead of next year!
Best wishes,
The Fish Social Team
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