The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Voir plus
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Lisez les avis des autres
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Voir plus
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I found the questions easy to navigate. They were all pertinent to the quote. I felt I was being treated like a person
gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only underst... Voir plus
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À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time speaking to some one helpful
6 janvier 2026
Réponse de Fish Insurance
Good afternoon Emma, thank you for taking the time to leave us a review. We are glad to hear that you spoke to someone helpful.
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Hello Wesley,
Thank you for your kind review and we're delighted you got what you needed from us!
Happy New Year!
The Fish Social Team
Nabila was incredibly helpful
Nabila was incredibly helpful in reactivating my carers insurance after the abomination that are Pendrels didn’t renew it as they are supposed to.
She even ensured I had the necessary information to follow up what happened.
30 décembre 2025
Réponse de Fish Insurance
Hi Kristina,
Thank you for your lovely feedback on Nabila and sorry to hear you had issues before! We have passed your feedback on to Nabila and hope that your mind is now at ease.
Best wishes
The Fish Social Team
Everything is always transparent and…
Everything is always transparent and simple when arranging a policy that I have had for 6 years...
25 décembre 2025
Réponse de Fish Insurance
Hello Mirjana,
Thank you for your lovely feedback, we are so happy to hear you found us simple and transparent and hope that we can continue to have you on cover for many years to come!
Best wishes,
The Fish Social Team
Excellent service-many thanks.
22 décembre 2025
Réponse de Fish Insurance
Thank you for your lovely 5-star review!
Merry Christmas,
The Fish Social Team
COMPREHENSIVE EASY TO FOLLOW QUOTING
COMPREHENSIVE EASY TO FOLLOW QUOTING, NOT THE CHEAPEST BUT BY FAR BEST COVER AND VALUE
19 décembre 2025
Réponse de Fish Insurance
Hi Michael!
We appreciate thew time taken to write us your review! We hope you have a nice Christmas too.
Best wishes,
The Fish Social Team
Great company
Great company. Easy to complete my app for insurance. Price was great. Recommended.
8 septembre 2025
Réponse de Fish Insurance
Hi Tony,
We appreciate the time taken to let us know of your positive experience! Have a great Christmas from us at Fish.
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Thank you for your lovely 5-star review!
Merry Christmas,
The Fish Social Team
I called the Fish Insurance to re set…
I called the Fish Insurance to re set up my carer and personal assistant Insurance. The adviser very quickly and efficiently dealt with my matter. No waste of time.
11 décembre 2025
Réponse de Fish Insurance
Hello Katya,
Thank you for letting us know of your experience and we are very happy to hear it was a positive one!
Have a great Christmas break!
Best wishes,
The Fish Social Team
all good and simple
9 décembre 2025
Réponse de Fish Insurance
Hi Tony!
Thank you for your positive review, we appreciate the time you've taken to do this.
Best wishes,
The Fish Social Team
Kept waiting on the phone over 16…
Kept waiting on the phone over 16 minutes and have not phoned me back as advised!
8 décembre 2025
Réponse de Fish Insurance
Good Afternoon William,
Firstly my apologies that you haven't had a call back when you were promised. Charlie has tried to contact you today and will attempt again shortly. This is not to our usual high standards nor call waits times which on average this month are 2 minutes 51. You are welcome to utilise live chat or email via admin@fishinsurance.co.uk.
If there is anything we can do to support you further, please reach out.
The Fish Social Team
Very helpful service over the phone
Very helpful service over the phone. Can't confirm how good the company will be if we ever need to make a claim!
28 novembre 2025
Réponse de Fish Insurance
Good afternoon Pauline.
Thank you for your review today, we are so glad to hear that you
received very helpful service over the phone.
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon David.
Thank you for your review today, we are so glad to hear that you found it very easy to sort out your scooter insurance and that you received very good service.
Many thanks,
The Fish Social Team
The adviser was easy to talk to and she…
The adviser was easy to talk to and she explained everything clearly
3 décembre 2025
Réponse de Fish Insurance
Good afternoon Mohamed.
Thank you for your review today, we are so glad to hear that our adviser was easy to talk to and explained everything clearly.
We hope you had a great weekend!
Many thanks,
The Fish Social Team
It's all good later 🇬🇧👍
1 décembre 2025
Réponse de Fish Insurance
Good afternoon.
Thank you for your review today, we are so glad to hear that
everything is all good.
Have a great weekend!
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon.
Thank you for your review today, we are so glad to hear that you have
experienced great communication and quality service from us.
Have a great weekend!
Many thanks,
The Fish Social Team
Easy to complete and sign up
Easy to complete and sign up for insurance. Clear information to make a decision on which policy would suit me best and the price was very good.
26 novembre 2025
Réponse de Fish Insurance
Good afternoon Dave.
Thank you for your review today, we are so glad to hear that you
found it easy to complete and sign up, and that the information provided
helped you choose the right policy at a good price.
Have a great weekend!
Many thanks,
The Fish Social Team
Easy to get a quote
It is a relatively easy quoting system to get my dad a quote and to then insure his mobility scooter. No complicated or confusing questions on the quotation system.
24 novembre 2025
Réponse de Fish Insurance
Good afternoon Ian.
Thank you for your review today, we are so glad to hear that you found our quotation system clear and easy to use for your dad’s mobility scooter insurance.
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon Norman.
Thank you for your review today, we are so glad to hear that we were clear and helpful. Have a great weekend!
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon Robert,
Thank you very much for taking the time to leave us a review today. We are so glad to hear that you found our service friendly.
Many thanks,
The Fish Social Team
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