The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very Easy to use, however for peace of mind even if make and model of wheelchair is not listed, having at least as many wheelchair make would be good e.g. Convaid.
L'entreprise a répondu
We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Voir plus
L'entreprise a répondu
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very impressed with price also the ease…
Very impressed with price also the ease for appication
26 juin 2026
Réponse de Fish Insurance
Good afternoon, thank you very much for taking the time to leave us a positive today. Thank you for choosing us for your cover.
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Hi Carl,
It's lovely to hear that you are happy with your experience with us! Thank you for taking the time to leave this review.
Best Regards,
The Fish Social Team
Réponse de Fish Insurance
Good Afternoon,
Thank you for taking the time to leave this review, we are really glad to hear that you found our website easy to use!
Best Wishes,
The Fish Social Team
So easy to set up my insurance
So easy to set up my insurance. Clear and simple steps to follow, no complications.
23 juin 2026
Réponse de Fish Insurance
Hi Patricia,
Thank you for taking the time to leave this lovely review! We are glad that you found our process easy and clear.
Best Wishes,
The Fish Social Team
Réponse de Fish Insurance
Hi,
It's lovely to hear that you found our website east to navigate, and good value for money! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Well first of all why the hell can fish…
Well first of all why the hell can't fish insurance have on there crooked and corrupt website that we can actually go on there website and actually view OUR INSURANCE DETAIL'S instead of having to phone them up asking for our policy document's. You know it's NOT that hard to do really is it. What's the point of having an account page if we CANNOT even see and read our POLICY DOCUMENT'S ON fish's completely USELESS EXCUSE of a WEBSITE where WE CANNOT READ OUR POLICY DOCUMENT'S ON there completely RUBBISH WEBSITE AT ALL. They fish are very quick to let us take out an insurance policy for ANYTHING. Get this sorted out ASAP because YOU AT FISH WILL BE REPORTED TO TRADING STANDARD'S AND THE FINANCIAL AUTHORITY SERVICE'S FOR FRAUDULENT ACTIVITY. WE YOUR UNFORTUNATE CUSTOMER'S SHOULD NEVER HAVE TO PHONE YOU UP JUST TO VIEW OUR POLICY DOCUMENT'S WHEN WE CAN JUST GO ON YOUR RUBBISH WEBSITE AND NOT TO VIEW OUR POLICY DOCUMENT'S ONLINE OK.
21 juin 2026
Réponse de Fish Insurance
Good Morning Kevin,
Thank you for taking the time to leave your feedback and I’m really sorry for the frustration this has caused you.
You’re absolutely right that being able to easily view your policy documents online is important, and I understand how inconvenient it feels to have to call us instead. I’ve raised your comments with our team so they can review how policy documents are accessed via our website and look at how we can improve this.
In the meantime, we have emailed you the policy documents so you have them to hand without needing to call. If there is anything else we can help you with, please don't hesitate to reach out.
Best Wishes,
The Fish Social Team
Réponse de Fish Insurance
Hi Graham,
It’s great to hear that you found filling in the online form quick
and straightforward. We really appreciate you taking the time to let us know.
Best Wishes,
The Fish Social Team
Have been well looked by Paul
16 juin 2026
Réponse de Fish Insurance
Hi Anthony,
We are glad to hear that you've had a good experience with us! If there is anything specific that can improve on to hit the big 5*s please do let us know!
Best Wishes,
The Fish Social Team
Clear advice and info
Clear advice and info. Easy to set up cover for a powered wheel chair.
16 juin 2026
Réponse de Fish Insurance
Hi Mick,
Thank you for leaving this lovely review, We will ensure that our team member who helped you receives this feedback!
Best Wishes,
The Fish Social Team
Réponse de Fish Insurance
Thank you for the great review Neil. Have a great rest of your week.
The Fish Social Team
Very easy to get cover
Very easy to get cover.
So pleased how easy it was to get cover online.
12 juin 2026
Réponse de Fish Insurance
Elizabeth thank you for the 5* review.
The Fish Social Team
Wheelchair Insurance
Your agent was very pleasant and courteous to me.
She asked me for all details in a very methodical and professional manner and explained everything clearly.
9 juin 2026
Réponse de Fish Insurance
Hi Vinod,
Thank you for your review, we are super pleased that you enjoyed your experience with us. Have a great rest of your week.
The Fish Social Team
just what i needed
9 avril 2026
Réponse de Fish Insurance
Great to hear Alun :) Thank you for the review.
The Fish Social Team
Haven't made a claim but easy to apply…
Haven't made a claim but easy to apply for one and coverage is adequate. Thank you
1 novembre 2025
Réponse de Fish Insurance
Good afternoon, thank you for taking the time to leave us a such a positive review. We are glad to hear that you have found the journey with us easy and we thank you for choosing us!
Many thanks,
The Fish Social Team
GOOD CUSTOMER SERVICE VERY PATIENT…
GOOD CUSTOMER SERVICE VERY PATIENT EVERYTHING EXPLAINED TO ME FOR MY UNDERSTANDING
11 juin 2026
Réponse de Fish Insurance
Hi Nolwazi,
Thank you for taking the time to let us know about your experience with our team! We are glad we provided such a helpful service!
Best Regards,
The Fish Social Team
Réponse de Fish Insurance
Hi,
It's great to hear that you found our systems simple and straightforward to use. We really appreciate you taking the time to let us know.
Best Wishes,
The Fish Social Team
The person I spoke to (Charlie) was…
The person I spoke to (Charlie) was very knowledgable and kind. He took the time to explain clearly every point of the policy.
He did so with patience without being patronising.
8 juin 2026
Réponse de Fish Insurance
Hi Doretta,
Thank you for taking the time to leave this lovely review for Charlie. We have passed it onto both him and his manager to ensure he gets the recognition he deserves!
Best Wishes,
The Fish Social Team
Simple
Simple, easy to navigate site. Efficient and quick. Rated 4 only because no other contact with this company and customer care.
7 juin 2026
Réponse de Fish Insurance
Hi Robert,
Thank you for taking the time to leave this review, we're glad that you found the process easy. Hopefully your future interactions with our team will be worthy of the big 5*s!
Best Wishes,
The Fish Social Team
Corrine was extremely helpful and…
Corrine was extremely helpful and knowledgeable about the product
4 juin 2026
Réponse de Fish Insurance
Hi Fiona,
Thank you for this lovely feedback for Corienne. We have passed it on to her and her manager to make sure that she gets the recognition she deserves!
Best Wishes,
The Fish Social Team
Quick and easy to do
4 juin 2026
Réponse de Fish Insurance
Hi Jacqueline,
We are glad that you found our service quick & easy to, it is what we strive for with every interaction!
Best Wishes,
The Fish Social Team
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