The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Voir plus
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Lisez les avis des autres
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Voir plus
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gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only underst... Voir plus
L'entreprise a répondu
A plainly made out, easy to use website. Great user experience. Very competitive pricing. I’ve used Fish Insurance before, hence why I’ve used them again. Recommended this company.
L'entreprise a répondu
À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fish Insurance
Thank you for the great review Neil. Have a great rest of your week.
The Fish Social Team
Very easy to get cover
Very easy to get cover.
So pleased how easy it was to get cover online.
12 juin 2026
Réponse de Fish Insurance
Elizabeth thank you for the 5* review.
The Fish Social Team
Wheelchair Insurance
Your agent was very pleasant and courteous to me.
She asked me for all details in a very methodical and professional manner and explained everything clearly.
9 juin 2026
Réponse de Fish Insurance
Hi Vinod,
Thank you for your review, we are super pleased that you enjoyed your experience with us. Have a great rest of your week.
The Fish Social Team
just what i needed
9 avril 2026
Réponse de Fish Insurance
Great to hear Alun :) Thank you for the review.
The Fish Social Team
Haven't made a claim but easy to apply…
Haven't made a claim but easy to apply for one and coverage is adequate. Thank you
1 novembre 2025
Réponse de Fish Insurance
Good afternoon, thank you for taking the time to leave us a such a positive review. We are glad to hear that you have found the journey with us easy and we thank you for choosing us!
Many thanks,
The Fish Social Team
GOOD CUSTOMER SERVICE VERY PATIENT…
GOOD CUSTOMER SERVICE VERY PATIENT EVERYTHING EXPLAINED TO ME FOR MY UNDERSTANDING
11 juin 2026
Réponse de Fish Insurance
Hi Nolwazi,
Thank you for taking the time to let us know about your experience with our team! We are glad we provided such a helpful service!
Best Regards,
The Fish Social Team
Réponse de Fish Insurance
Hi,
It's great to hear that you found our systems simple and straightforward to use. We really appreciate you taking the time to let us know.
Best Wishes,
The Fish Social Team
The person I spoke to (Charlie) was…
The person I spoke to (Charlie) was very knowledgable and kind. He took the time to explain clearly every point of the policy.
He did so with patience without being patronising.
8 juin 2026
Réponse de Fish Insurance
Hi Doretta,
Thank you for taking the time to leave this lovely review for Charlie. We have passed it onto both him and his manager to ensure he gets the recognition he deserves!
Best Wishes,
The Fish Social Team
Simple
Simple, easy to navigate site. Efficient and quick. Rated 4 only because no other contact with this company and customer care.
7 juin 2026
Réponse de Fish Insurance
Hi Robert,
Thank you for taking the time to leave this review, we're glad that you found the process easy. Hopefully your future interactions with our team will be worthy of the big 5*s!
Best Wishes,
The Fish Social Team
Corrine was extremely helpful and…
Corrine was extremely helpful and knowledgeable about the product
4 juin 2026
Réponse de Fish Insurance
Hi Fiona,
Thank you for this lovely feedback for Corienne. We have passed it on to her and her manager to make sure that she gets the recognition she deserves!
Best Wishes,
The Fish Social Team
Quick and easy to do
4 juin 2026
Réponse de Fish Insurance
Hi Jacqueline,
We are glad that you found our service quick & easy to, it is what we strive for with every interaction!
Best Wishes,
The Fish Social Team
Speed of executing business…
Speed of executing business transactions and clarity of communication.
4 juin 2026
Réponse de Fish Insurance
Hi Phibion,
Thank you for leaving this lovely review. If there is anything that we can improve to get 5* next time, please do let us know!
Best Wishes,
The Fish Social Team
A plainly made out
A plainly made out, easy to use website. Great user experience. Very competitive pricing. I’ve used Fish Insurance before, hence why I’ve used them again. Recommended this company.
2 juin 2026
Réponse de Fish Insurance
Hi Philip,
Thank you so much for taking the time to leave this review and for
choosing to insure with Fish again! We’re really pleased to hear you found the website easy to use, and the prices competitive. Your recommendation means a lot and we truly appreciate your continued trust and loyalty.
Best Wishes,
The Fish Social Team
Réponse de Fish Insurance
Hi Michael,
Thank you for leaving such a lovely review! We are glad that you were pleased with our service, and will ensure the handler receives this feedback.
Best Wishes,
The Fish Social Team
This is the first time for me on your site and it was that simple method and easy to read understand and answer the question
It was very simple the lay out the question easy to understand
2 juin 2026
Réponse de Fish Insurance
Hi Nimo,
We are glad to hear that you found our website simple and easy to use! Thank you for taking the time to leave this great review.
Best Wishes,
The Fish Social Team
Website is easy & convenient to use
Website is easy & convenient to use. Staff are available for assistance & quick process to sign up.
1 juin 2026
Réponse de Fish Insurance
Hi Candice,
It's lovely to hear that you found our website easy and convenient to use! It's also really important to us that our team are always available, so it's amazing to hear that this was your experience.
Best Wishes.
The Fish Social Team
I spoke to a young man who told me in a…
I spoke to a young man who told me in a clear understanding manner what i am and what i am not covered for
Please thank him on my behalf
Regards M Mauger
1 juin 2026
Réponse de Fish Insurance
Hi Malcolm,
Thank you for taking the time to share your experience with us! I have looked into this, and your feedback and thanks has been passed on to Charlie who handled your call. We're glad you had a positive experience!
Best Wishes,
The Fish Social Team
Réponse de Fish Insurance
Hi Roy,
Thank you for leaving this review, we are glad you found our policy easy to understand!
Best Wishes,
The Fish Social Team
Quick and easy to set to get me on the…
Quick and easy to set up to get me on the road for piece of mind...
31 mai 2026
Réponse de Fish Insurance
Hi,
We are glad that you found our process quick & easy, we strive to give our customers that piece of mind when out and about!
Best Wishes,
The Fish Social Team
Easy to complete online
Easy to complete online. Quick confirmation. Would be good if I could pay monthly. Card payment screen text is extremely small on a mobile phone screen.
30 mai 2026
Réponse de Fish Insurance
Hi Sue,
Thank you for leaving this review, we are glad that you found the online process easy to complete. I will pass on the feedback regarding monthly payments, as well as the font size on the website!
Best Wishes,
The Fish Social Team
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