Fix Auto UK - Fix Auto Aberdeen Avis 248

Excellent service. while my car was in to be repaired staff kept me informed at every stage. The repairs were completed to a high standard and staff couldn’t have been more helpful.

Great service, sadly had to wait a while to get my car in. Can’t be helped.
Great communication and live app updates. Would recommend.

Staff were brilliant, I was kept updated throughout the repair process and was loaned a courtesy car so I wasn’t off the road while they fixed my car.
Repairs were spot on.

I was kept up to date with the progress of my car repair on a regular basis

The company was friendly when phoned about updates

Great service and good communication throughout process

Top quality work was really impressed with all the work and the match is spot one , was a shame my car was there so long but they where busy then parts taking a few weeks to come just to be expected, but the wait was worth it with how good the car looks now

Efficient, informative and very helpful staff. The repair looks fantastic. Just one issue is the delivery of spares, through no fault of Ashgrove. My car is drivable but lacks one trim that is on back order. Again Donna and staff have been fantastic.

my alfa romeo was sent to ashgrove following a non fault crash by my insurance.the office staff were helpful but the repairs were sub standard.i refused the car twice then had hoopers carry out an inspection .the guy from hoopers agreed the repairs were poor.the panel gaps were shocking .the paintwork although a nice finish was clearly the wrong colour.the quality controller donald was very rude and lied saying a new part had been fitted and hadnt.if i said black donald would say white.i hope i never have to deal with them again.the car has now been removed to another bodyshop to get the job done again.avoid avoid avoid. reply to your comment. IF YOU DID A SATISFACTORY REPAIR TO THE VEHICLE THEN IT WOULDNT NEED TO BE REPAIRED AGAIN AT ANOTHER BODYSHOP.THIS IS FACTUAL.

Although there was a delay completing the repair to my vehicle, I was thoroughly impressed with the service I received.
The progress website kept me up to date with progress. The reception team were always ready to answer my queries. Their phone manner was excellent, very friendly.
My vehicle was returned in immaculate condition.
Well done team.

Excellent service from Donna and the team, communications throughout the repair process were second to none.

Worked carried out to a high standard. Donna in reception was very helpful indeed.

Just picked up my Cupra Formentor from Ashgrove and delighted with the work carried out on the car. There was a bit of a wait for the booking in process but didn't much care as long as it was repaired being a new car.
The car is back to its showroom condition after my argument with a fence post so very happy with the professional service overall.

Fix auto tells you exactly what you need to know and it’s frontline staff handles your questions with truthfulness and honesty and compassion to put it mildly they’re brilliant

The time they had the car for repairs was quite lengthy, but I understand this was due to a shortish of parts, otherwise we were kept updated regularly

No issues. Excellent service 👏 👍 provided.

Really nice people to deal with only problem was it took so long with no feedback from anyone

Great job. No issues. Clear communication all through the process.