Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Voir plus
L'entreprise a répondu
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Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Voir plus
L'entreprise a répondu
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Voir plus
L'entreprise a répondu
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Voir plus
L'entreprise a répondu
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Royaume-Uni
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They did all the repairs the insurance company would allow very well , car came back spotless, which was greatly appreciated, and the courtesy car was much appreciated

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
Car repair was done through Ashgrove and everything was done as expected of the repair, were given daily updates and a link to show how your car was getting on everyday which is brilliant! Everyone in the reception team were great with responses when needed and got the car repaired quicker than expected even with them being very busy! Not a single problem with how ashgrove handled this all.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Staff were great kept me updated throughout. Service was quicker than initially predicted and job looks excellent.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Was kept informed when car repairs would be carried out. Unable to collect car when work was complete so vehicle was dropped of at home address by company. Inspection of work when completed was seen to be of a high quality with all repairs carried out.

Réponse de Fix Auto UK - Fix Auto Aberdeen
The communication was outstanding from the moment that they were arranged as the repairer of my vehicle. They explained the situation regarding delays in acquiring Ford parts and kept me updated through every step of my vehicle being with them. The cherry on the cake was my vehicle being ready a day earlier than advised. I will definitely use them again if I need body repairs done.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Very please with the work done and the time scale. Garage kept me fully informed all the way too. Highly recommended.

Réponse de Fix Auto UK - Fix Auto Aberdeen
I highly recommended this service. The staff were extremely helpful and kept me up to date with progress. They have done a great job of fixing my car.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Reception staff welcomed and explained process- digital contact kept me informed every step of the way and the job was a good one! All in all delighted with my involvement with fix auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
Friendly staff and great job done on repairing my car. Was ready on the estimate date given. Kept me notified by email and called me when ready.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Great service from start to finish. From the office team, to the assessor and garage team encountered - all were extremely helpful and friendly.
Enjoyed the ability to check status in the web portal shared by Ashgrove once the work commenced.
Great communication throughout. I’d highly recommend.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Firstly the repair was of a good standard.
The use of a car while waiting for the repair to be completed was very helpful.
Also to be able to track the progress and estimate completion day was good.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Reception staff were very pleasant, professional, answered my questions and kept me informed.
Repair staff made a great job of my car.

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
They came and picked up my car and took it away to be fixed I got an email everyday to keep me informed re repair and once it was fixed they delivered it back to my address first class service and the guy who picked up my car and returned it couldn’t have been nicer I wouldn’t hesitate to use them again.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Smooth sailing good service!! car was fixed within 13 days with a like for like courtesy car A1+++

Réponse de Fix Auto UK - Fix Auto Aberdeen
From the first phone call to the collection of the repaired car (3 days ahead of schedule) the service, communication and professionalism of the entire team has been evident. Really first class service. No one ever wants to use a repair shop, but if you need to, use these guys.

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
Kept us well informed about progress and great to deal with

Réponse de Fix Auto UK - Fix Auto Aberdeen
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