Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... Voir plus
L'entreprise a répondu
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text. The staff at Braintree and Colchester were helpful and friendly. We needed... Voir plus
L'entreprise a répondu
The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite... Voir plus
L'entreprise a répondu
Really pleased with the work they have done on my car. Very friendly customer service, happy to answer any questions I had throughout the whole process. 10/10 recommend! ⭐️
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

East St, CM7 3JW, Braintree, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really professional. Great job on the body work. Very quick turn around as well.

Réponse de Fix Auto UK - Fix Auto Braintree
Absolutely amazing service - thank you. My car was picked up from my house by a really helpful driver who left a courtesy car for me to use. Once the car was repaired, my car was returned and the courtesy car picked up. This was so helpful as I would have had to take time off work which was impossible. The garage kept me informed throughout the process and were always friendly and helpful. My car was returned within the time I was quoted, gleaming and shiny clean. Will definitely recommend the garage to family and friends. Thank you.

Réponse de Fix Auto UK - Fix Auto Braintree
Dropped my car off for a body repair before my holiday, one week later it was ready to be picked up! They even saved me a bit of money since some parts weren't needed. Very happy with the quick turn around and a very clean and repaired car as a result! Highly recommend, no problems to say.

Réponse de Fix Auto UK - Fix Auto Braintree
The job was done nice and quick to the highest of standards , it was the best price around , great service !!!!!

Réponse de Fix Auto UK - Fix Auto Braintree
Used this company and what a excellent service nothing was to much trouble for them10/10,and when l got my car back it looked like it had just come out of the showroom, Thanks for all you done for me,

Réponse de Fix Auto UK - Fix Auto Braintree
Outstanding customer service, very impressed with the courtesy car as I asked for a small car with reverse sensors. The driving rep who delivered the car read out what I can and can do relating to their policy. The fixed the car in record time and washed the car. Very satisfied customer and so so pleased

Réponse de Fix Auto UK - Fix Auto Braintree
Finally a company that communicates and delivers great customer service! Car in for damage repairs following collision and collected and delivered back- great communication and quick turnaround time! We were even able to communicate with people other than via apps and chatbots! Would not hesitate in recommending. Did not pay as insurance covered but best support we’ve had in 30 years of driving!

Réponse de Fix Auto UK - Fix Auto Braintree

Réponse de Fix Auto UK - Fix Auto Braintree
Great communication, great service, can’t fault, very trustworthy. Would highly recommend. Driving from braintree to colchester to collect and drop my car back was perfect for me as I work a lot of crazy hours.

Réponse de Fix Auto UK - Fix Auto Braintree
My car was was picked up and returned promptly following the repair.There was good communication via telephone and I'm very happy with the service.

Réponse de Fix Auto UK - Fix Auto Braintree
Quick efficient turnaround time for my vehicle. All staff were incredibly helpful and went above and beyond to get me back on the road as soon as possible. 100% recommend will definitely be using them in the future. Thanks

Réponse de Fix Auto UK - Fix Auto Braintree
Very efficient service from Jack and Mark, would recommend them for repairs. Very happy with work done and car was super clean when returned

Réponse de Fix Auto UK - Fix Auto Braintree
I was very impressed with the company.
Fix Auto have been very professional and friendly, right from the start.
The driver, who picked up, and delivered the vehicle was friendly and professional.
The receptionist was very polite, friendly and helpful.
As for the company itself, I was so impressed with the communication, for instance, only a day or so after picking up the vehicle,
The speed with which a fabulous job was carried out was remarkable. Well done to a great company.

Réponse de Fix Auto UK - Fix Auto Braintree
Great service, friendly staff.
Needed a light replacement, was only going to take an hour so decided to wait, they made sure I was comfortable, wifi and coffee.
Would recommend, top marks.

Réponse de Fix Auto UK - Fix Auto Braintree
The Fixauto branch at Braintree has only been open a few months so the facility is all new and so are the courtesy cars ! I just had my car repaired there through my insurance after a front end collision and the work was of the very highest standard and cannot be faulted. There is no trace of anything ever having happened. The staff are all very friendly and efficient. Based on my experience with Fixauto Braintree I highly recommend them and thanks very much to all the team for completing repairs to my car in just under two weeks which is great.

Réponse de Fix Auto UK - Fix Auto Braintree
Cannot fault the service that your firm delivered,you kept us updated as,to date of collection&gave us an estimation as,to how long it would take to repair.

Réponse de Fix Auto UK - Fix Auto Braintree
Fixed my car picked up and delivered back to my home address fully cleaned also replaced the fuel used done a great job.

Réponse de Fix Auto UK - Fix Auto Braintree

Réponse de Fix Auto UK - Fix Auto Braintree
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.