Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGloucester Road, Patchway, BS34 6QB Bristol, Avon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... Voir plus
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Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... Voir plus
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My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... Voir plus
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À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Bristol North
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, Royaume-Uni
- 01179 694331
4,8
Excellent
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The repair was done quickly and to a…
The repair was done quickly and to a good standard
19 septembre 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Michael
Thanks for your great feedback
If we can be of any further assistance in the future give us a shout
Thanks
Fix Auto Bristol North
Worry free experience
Worry free experience. The courtesy car was delivered to the door and my car taken in for repair and everything else was accomplished via the phone. The staff are friendly and very helpful.
24 septembre 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Kevin
Thanks for your great feedback
If we can be of any further assistance in the future give us a shout
Thanks
Fix Auto Bristol North
Excellent customer experience
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the car repair was brilliant. When I collected the car it was fully valeted and polished like glass. I would definitely recommend Drive car body Repairs in Patchway, to anyone thinking of having body work repairs on their car!
28 juillet 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello John
Thankyou for this fantastic feedback
I have forwarded your feedback on to Gemma and Connor
If we can be of assist in the future please do not hesitate to contact us
Many thanks
Fix Auto Bristol North
Too many mistakes
Vehicle needed minor repairs. Came back with a scratched headlight, dash cam not connected and all without apology. Will be informing insurance company of a bad experience.
3 juillet 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Mr Marshall
Thankyou for your feedback
I have had a look into this for you and can see when you collected your vehicle on 03/07/25 there was a small surface scratch on your headlamp which we simply polished off for you. This well have been part of your claim as the damage to your vehicle was around that area so we do apologies for this.
We do ask customers to disconnect any dash cams before dropping the vehicle off for repairs to protect the Privacy of any of our employees so again we do apologies for this, if this was not explained to you.
If i can be of any further assistance please do not hesitate to contact myself at the Branch
Many Thanks
Leighton
My car went in for a repair after my…
My car went in for a repair after my bonnet flew open at speed damaging the bonnet, roof and both wings. When I picked up the car it looked like new and was super shiny after a full clean and polish I am so pleased with the outcome.
3 juillet 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Sandra
Thank you so much for your great feedback, I will pass on your comments to the team which they will appreciate so much.
Enjoy the weekend
Regards
Leighton
Réponse de Fix Auto UK - Fix Auto Bristol North
Morning Manish
Thanks you so much for your feedback
This will mean the world to our staff and be assured i will pass your comments on to them
Thanks
Leighton @ Fix Auto Bristol North
Poor customer service
Two days late in completing the repair. Didn't contact me. I had to ring them to find out. My rear bumper was replaced but they then put the cracked rear number plate back on! It wasn't part of the insurance claim but I would have thought they could have replaced it in the £2700 bill - ornat the very least rung me and asked if I would like a new one. Repair seems okay but customer care minimal. Seems very expensive as well for the insurance company. Someone hit mencar while parked and drove away. I thought I might get a new number plate at least for my £325 excess but no.
5 juin 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Morning Kevan
Thank you for your review
I have had a look into your comments and can see on 22/05/25 our advisor advised you when dropping off your vehicle that there was a slight delay in the workshop and your estimated completion date of 02/06/25 may be extended to a further 1 to 2 days. Unfortunately your estimated completion date was extended to 04/06/25 so can only apologies for this.
Unfortunately all insurance companies do not pay for additional damage to vehicles if its not part of the insurance claim.
The excess on your insurance policy is deducted from your claim and we take this on behalf of your insurance company.
I am really pleased that you are happy with the repairs we have carried out and do apologies if we did not fulfil all of your expectations. If you would like to discuss this further please get in contact with myself and i will certainly do my upmost to make sure we satisfy your expectation.
Many Thanks
Leighton @ Fix Auto Bristol North
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Josh, Thankyou so much for your feed back, i will pass to the team who worked on your vehicle, If you need us for anything in the future please do not hesitate to contact us
Fix Auto Bristol North
Réponse de Fix Auto UK - Fix Auto Bristol North
Thankyou for you feedback Timothy
I will pass on to the team at Bristol North
Fix Auto Bristol North
Excellent repair job
Excellent repair job. Staff efficient and professional. Catered for my need in delivering my car back to me when not able to collect. Would recommend highly
20 mars 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Michele
Thanks you so much for your review
If you ever need us in the future give us a shout
Fix Auto Bristol North
Great repair and well run.
4 mars 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Joseph
Thanks you so much for your review
If you ever need us in the future give us a shout
Fix Auto Bristol North
Kept me informed at all times
Kept me informed at all times. Young lady on reception most helpful. Had to return repaired car with a small problem which was dealt with quickly and professionally. I would add parking is nightmare.
10 février 2025
Réponse de Fix Auto UK - Fix Auto Bristol North
Thank you so much for your feedback, I am glad to hear that we resolved your problem quickly, If you need our help in the future give us a shout
Regards
Fix Auto Bristol North
What a great company to deal with!
What a great company to deal with. Exceptional service from start to finish. Every member of staff that I encountered was friendly, helpful and professional. The work done on my car was done efficiently and wel within the time scale given, leaving my car like new. A total valet was unexpected but most appreciated. I will definitely use them again if I have to. I highly recommend.
8 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Bristol North
Thankyou so much for your positive feedback, if we can help with anything in the future give us a shout!
Thanks
Fix Auto Bristol North
I had a very professional experience
I had a very professional experience. The team at the Gloucester Road branch was really helpful and I would definitely use this business again thank you everyone x
4 octobre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Judith
Thank you so much for your lovely comments
I will pass on to the team here at Fix Auto Bristol North
Thankyou
dealing with professional people made…
dealing with professional people made it a stress free experience ....many thanks
12 août 2024
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Martin,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Bristol North and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Absolutely brilliant
Absolutely brilliant, good communication, no hassle and a great repair. What more do you need.
26 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Mr Hayman
Thankyou so much for your feedback
If we can help in the future please do not hesitate to contact us.
Regards
Fix Auto Bristol North
The staff were helpful and polite
The staff were helpful and polite. My car looks good as new . I would certainly recommend them.
17 juin 2024
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Mrs Oaten, Thank you for your positive feedback, i will pass onto all the team at Bristol
Regards
Fix Auto Bristol North
Superb service made possible by the…
Superb service made possible by the very competent and friendly staff
28 février 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Mr Kendall, Thank you so much for the positive feedback, i will pass on your comments to all the staff at Bristol.
Regards
Fix Auto Bristol North
The situation dragged on a little…
The situation dragged on a little because of the delivery of a part but Conner was very helpful and supportive.i believe he did everything to make it run smoothly.very polite and friendly.
15 février 2024
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Ms Lloyd-Scotland
Thank you so much for your positive feedback
Parts supply for all Vehicle manufacturers has continued to be a little struggle but we try to do everything we can to get our customers back on the road as quick as possible
I will pass your feedback onto the team at Bristol
Regards
Leighton
Busy place and friendly staff
Busy place and friendly staff. Dropped the car off on the Monday and collected the following Tuesday, a slight delay on the delivery of new trim required. Was kept updated as were the courtesy car company. Work done looks top notch and an unexpected courtesy valet…fair play!
28 novembre 2023
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Paul, Thanks for your great feedback
I will pass your comments on to the team
Regards
Fix Auto Bristol North / Drive
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