Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGloucester Road, Patchway, BS34 6QB Bristol, Avon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... Voir plus
L'entreprise a répondu
Busy place and friendly staff. Dropped the car off on the Monday and collected the following Tuesday, a slight delay on the delivery of new trim required. Was kept updated as were the courtesy car com... Voir plus
L'entreprise a répondu
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Bristol North
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, Royaume-Uni
- 01179 694331
4,8
Excellent
171 avis
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Great fix done.Even when it wasn't done…
Great fix done.Even when it wasn't done first or second time effectively, it got sorted!
15 novembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello
Thankyou for your lovely feedback which i will pass onto the team
If you ever need us again please give us a shout
Thanks
Leighton
Took two weeks to replace and spray…
Took two weeks to replace and spray bumper and repair tailgate
Car was returned to me unfinished had to go back to be completed
Repair of the bumper was good
Repair of the tailgate poor ( you can clearly see it’s been repaired
Receptionist was brilliant dealing with the return to be completed and sorted out the hire car
Quality of work and quality control very poor
11 novembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Amanda Weeks
Apologies for the service we had provided
I believe everything is now sorted and we do offer a lifetime warranty on all the repairs we carry out through your insurance company.
I have had a look at your file and can see the delay was with the rear bumper being placed on Back order with your vehicles manufacturer
Again i do apologise for the service you have been provided and it is not our intention to provide anyone with a poor service.
The repairs we carry out on your vehicle through your insurance carry a lifetime guarantee so if you do experience any further problems let me know direct.
Many Thanks
Leighton
Great service for insurance repairs
Recently had my van scraped up due to some idiot in a motorhome changing lanes on me, service at Bristol North was really good, lovely staff behind the counter and the van came back looking like new, can’t fault it really.
4 novembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Huw
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
No Thanks!
Let’s just say that if I ever needed to use a body shop again it wouldn’t be this one!
I honestly think that they’re so ‘overbooked’ that they just can’t cope with the workload. Had to wait weeks to get the car in, then it got delayed due to them finding ‘additional work’ that needed to be done. Nobody ever told me what that additional work was. Ohhh, and they’ve got a sign in reception telling you to disconnect your dash cam…..’to protect their staff and premises’, or, so you can’t see what day/time your vehicle was moved into the workshop! Not for me thanks!
In response to the reply from the workshop, fully agree that I originally cancelled, but that has nothing to do with my review!
I dropped my car into the garage on the Tuesday ready for them to start work on the Wednesday as agreed, but they didn’t, end of! That’s why I pointed out the dash cam notice! And, I’m guessing ‘additional work needs to be done’ was used because they started the work later than Wednesday 🤷♀️
22 octobre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Paul / Janet
Really appreciate your feedback and will take your comments on board and share with my team and higher management.
I have taken a look into your records and it looks like your Repair booking was delayed due to you waiting for liability to be confirmed with your insurance company.
Your vehicle was then booked in with us on 06/10/21 and was dropped off to our site on 05/10/21.
You were given an estimated completion date of 5/6 working days.
Your vehicle was completed on 14/10/2021 and you collected your vehicle on 15/10/2021.
We ask all our customers to disconnect any dash cams on their vehicles to protect any privacy or data of all our other customers and staff as we comply with the new GDPR laws in the UK.
This is not to hide what time or date a customers vehicle enters our workshop as we have systems in place to tell us that.
I do understand your frustrations and will pass on your comments
Feel free to contact us if you have any problems with the repairs we carried out on your vehicle
Leighton
Very helpful staff
Very helpful staff, always kept updated on progress and car had a full valet on collection!
20 octobre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Paul
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Repairs took longer than expected
Repairs took longer than expected , Reception staff were polite and friendy
Every thing else very good
Thank You
Roger Wright
20 octobre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Roger
Thank you so much for your feedback, This means a great deal to us and our team.
I do apologise for the delay on the repairs to your vehicle
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Excellent repair and work carried out…
Excellent repair and work carried out in a timely and professional manner.
12 octobre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Derek
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Ivan
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Yes they did it on time and am happy
28 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hi Ashok
Thank you for your great feedback
If we can assist you in the future please let us know
Regards
Leighton
Only one issue stopped me giving 5 stars
Only one issue stopped me giving 5 stars. I was told that my car would be brought back to me on Thursday. I waited in all day only to find out after ringing them late afternoon that it wasn’t being returned until Friday. Up that point I was given a first class service.
24 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Gary
Thank you for your honest feedback which i will cascade down to my team
I do apologise that your vehicle was not returned to you as agreed
If you ever need us in the future please let us know
Thanks
Leighton
Excellent Repair
My car was involved in an accident and repaired to a very high standard. In fact it came back to me looking like it had just come out of the showroom.
The staff were very friendly to deal with.
The only reason I didn't give 5 stars was because I didn't get my car back in the time frame I was originally informed.
22 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Catherine
Thanks for your great feedback which i will pass onto the team.
If you ever need us in the future please let us know
Thanks
Leighton
Excellent and efficient service
16 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Peter
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Lovely receptionist
15 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Mrs Seymour
Thank you for your feedback
I will pass on your comments to our reception staff
Feel free to contact us if you need us again (Hopefully not!)
Leighton
The did a great job with my car and…
The did a great job with my car and kept me informed. They were supposed to give a complementary valet service but the car was dusty when I picked it up so I was disappointed. Other than that, happy with the service.
8 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello ilaria,
Thanks you for your feedback which i will relay onto our Valeting company
Once you are in next for a service please mention this to our service manager and i will make sure that you get a free clean whilst your vehicle is in.
Thanks Again
Leighton
Brilliant from start to finish
Brilliant from start to finish. Kept up to date throughout the process and completed within timescales to a very high standard
4 septembre 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Ben
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Excellent service with door to door…
Excellent service with door to door pick up and drop off of your car,leaving with you a curtesy car.
24 août 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Linda
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
My car was booked in for estimate and…
My car was booked in for estimate and repair promptly and was finished ahead of promised date . Very pleased with the outcome all round.
16 août 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Jessica
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Efficient and very helpful
Very pleased with quality of the repair. The reception staff were very helpful and efficient.
13 août 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Kenneth
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
From start to finish the service I…
From start to finish the service I received was excellent.
13 août 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Pippa
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
When the vehicle was initially…
When the vehicle was initially inspected the member of staff was dismissive and unhelpful and I felt that I was being recommended an inferior job to that required. The quality of the finished job is very good and the staff on pick-up were helpful and polite.
11 août 2021
Réponse de Fix Auto UK - Fix Auto Bristol North
Hello Lee
I am sorry the member of staff you dealt with was unhelpful and that you felt you were getting a lower quality service and repair.
I am glad to hear that the quality of the repair to your vehicle was very good and it does carry a lifetime guarantee, so if you do get any problems at all you can contact me direct at the branch where I can assist.
If you want to contact me privately to discuss your experience please do so on 01179694331.
Leighton
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