Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
My van was gone a little while, but I have to say, the quality of the work made it worth the wait. I was given a courtesy vehicle (of my choice) for the duration, with my vehicle picked up and returne... Voir plus
L'entreprise a répondu
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Voir plus
L'entreprise a répondu
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Chelmsford
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Royaume-Uni
- 01245265264
4,6
Excellent
234 avis
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Réponse de Fix Auto UK - Fix Auto Chelmsford
Hi Stephen,
Thank you for taking the time to leave us a 5 star review.
We're glad you're happy with the service provided.
I will pass to the rest of the team.
Kind Regards,
Fix Auto Chelmsford
Lovely company
Lovely company, great service, perfect repair. Friendly staff. Would highly recommend xx
28 février 2025
Réponse de Fix Auto UK - Fix Auto Chelmsford
Hi Colette,
Thank you for taking the time to leave us a review.
we're glad you're happy with the service. I will pass to the rest of the team.
Kind regards,
Fix Auto Chelmsford
Great Service
The second time we have used these guys in the past 4 months, both after accidents and through insurance. Communication excellent and service/repair provided top draw. Thank you
11 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Afternoon Sarah,
Thank you for taking the time to leave us such a positive review.
We are glad you're happy with the repair and service you have received.
I will pass this to the rest of the team.
Kind Regards,
Fix Auto Chelmsford
Really helpful company very efficient…
Really helpful company very efficient and helpful through the whole process of collecting the car to keeping me updated about the progress
Great repairs carried out
4 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning,
Thank you for taking the time to leave us a review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Have a great day!
Kind Regards,
Fix Auto Braintree
They repaired my vehicle to high…
They repaired my vehicle to high standards and ever quickly. I would definitely recommend friends and family about them.
3 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning Tom,
Thank you for your kind words and 5 star review. We're glad you're happy with the repairs to your vehicle. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
I will pass your feedback to the rest of the team.
Kind Regards,
Fix Auto Braintree
Everything from first contact
Everything from first contact, to picking up my car, fixing it and then delivering my car back to me. Was fast easy and seamless, well done to all involved 👏
15 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning Martin,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards,
Fix Auto Chelmsford
learning lessons
This is the first time I've had to use Fix Auto, or any body shop come to that, so I didn`t know what to expect. The repair didn`t take long, it just seemed that way. I was delighted with the repair, there`s some clever people in that body shop. The only thing with me, the curtesy car provided was quite a bit bigger than my Nissan Micra, would have liked an equivalent size.
15 décembre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning Peter,
Thank you for taking the time to leave us a review.
We are sorry to hear that the courtesy car provided was a bit too big for you but glad you're happy with the repairs completed on your car.
We will share the feedback with the rest of the team.
Have a great day!
Kind Regards,
Fix Auto Chelmsford
I had a silly accident with a gate…
I had a silly accident with a gate post, taking my dog to the kennels, while I took a short holiday. Fix Auto collected my vehicle, loaned me a courtesy car and repaired my car in a very short period of time. The standard of finish of the repair is outstanding and it is not possible to discern the right front wing was ever damaged beyond repair. My Tuscan looks brand new. My personal belongings were left in the car and all of them were still there when I collected it . This firm is friendly, efficient and shows a high degree of professionalism. I hope I do not have to use them again. But if I have another accident I will go straight to Fix Auto.
23 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning Mr Turner,
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards
Fix Auto Braintree
Was given a car that not all seat belts…
Was given a car that not all seat belts were working.
Branch did nothing about this while knowing I had three children.
7 janvier 2025
Réponse de Fix Auto UK - Fix Auto Chelmsford
Good Morning Sharna,
Firstly, I would like to sincerely apologize for the inconvenience you experienced with the flat battery and the seat belt issue during your hire. We understand how frustrating these issues can be.
Our courtesy car that unfortunately needed recovering from Shrub End was seemingly down to a flat battery, we were able to jump start it and drive it back ourselves, however we will look into how we can further prevent this from happening in the future.
Once the vehicle was back onsite, we also inspected the issue with a 5th (middle) seat belt, this was underneath the seat and needed pulling out. We will also address this moving forward with our maintenance and cleaning team to prevent this from happening again.
Once again, I would like to apologise for any distress caused throughout the repair process.
Amazing Service and Workmanship
I cannot rate Fix Auto UK in Chelmsford highly enough. My entire experience was made effortless from start to finish. They collected my car and returned it once finished, so no hassle of having to deliver and collect yourself. I am also extremely impressed with the actual work that was carried out on my car. The damage was quite considerable, but the end result is absolute perfection! It looks like a new car again (despite being 10 years old!) and I should just like to say a big THANK YOU to you all.
25 novembre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our service and the quality of the work performed on your car. We strive to make the repair process as convenient and stress-free as possible for our customers, and it's wonderful to know that we achieved that for you. We are proud of our team and their dedication to delivering exceptional results.
It's the little details...
The repair to the bodywork of the car was good. The communication from Fix Auto was polite and told me what I needed to know. However, I did not know where my car went for repair. I cracked my number plate in the collision, which was replaced, but making a mismatch with the intact one, the detail of the red border was missed, so I'll have to replace it. I also didn't like that my car was driven to and from the repairer. Thus, just a four star rating instead of a five.
1 novembre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
We appreciate your feedback and are glad to hear that the bodywork repair was satisfactory and that you found our communication to be helpful. We understand your concerns about the location of the repair and the mismatch in the number plate. We strive to provide a seamless experience for our customers and will take your feedback into consideration as we continue to improve our processes.
Kind Regards
Jackie
A great company
A great company . If you’ve had an accident these are the people to go to for an excellent repair. My car was collected quickly, repaired to the highest standard and returned to my home washed and valeted in a week .Repair was excellent as was communication with Jackie. It made a stressful situation as easy as it could be. I would highly recommend Fix Auto .
25 octobre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you for your kind words. We are so glad to hear that you had a positive experience with our company. We strive to make the repair process as smooth and stress-free as possible for our customers. We are delighted that you were happy with the quality of the repair and the communication you received.
Had a crash repair few years back…
Had a crash repair few years back ,since then don't go anywhere else. Great bodywork shop, attention to detail. The other site, mechanics, sound as a pound. Even have an ex bmw guy there. Win/win for me and my old bmw. Latest was for bodywork. Car returned washed polished and tyres dressed. Great company imho.
1 novembre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
We appreciate your kind words and are thrilled to hear about your positive experiences with our services. We strive to provide exceptional customer service and are dedicated to delivering high-quality repairs. It's wonderful to know that you've been consistently satisfied with our work, particularly with the attention to detail and the expertise of our mechanics. We're glad you're happy with the results and that your car was returned in such great condition.
First class job
First class job. Car collected, courtesy car dropped simultaneously. Car valet was very good.happy days.
3 octobre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
We're delighted to hear you had a positive experience. We appreciate your kind words about our service and the valet. Thank you.
Kind Regards
Fix Auto Chelmsford
No fault accident.
My damaged car collected,courtesy car loaned.
My car returned, in showroom condition, the Body shop at Fix Auto having worked miracles!
Thank you all.
2 septembre 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards
Fix Auto Chelmsford
Réponse de Fix Auto UK - Fix Auto Chelmsford
We appreciate your kind words and are glad you had a positive experience.
I want to say a big thankyou to you.
I want to say a big thankyou to you and the guys for doing such a marvellous job. It looks immaculate, not bad for a motor in its 21st year and 107k miles under its belt. The rust repair and paint job far exceeds my expectations.
Fix Auto are to be recommended. Please pass my thanks to the guys in the workshop.
7 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you so much for taking the time to provide such lovely feedback. With a 5 star review, I have passed on your comments to whole team. We strive to help everyone that comes to us and provide the best service possible.
Kind Regards
Fix Auto Chelmsford
Absolutely amazing service and…
Absolutely amazing service and professionalism. I am a Customer Service Manager myself so I am aware how difficult some situations can be. The handling of everything was perfect. Great team (Jackie and Mark the driver). Despite the traumatisation of an accident that wasn't my fault the team dealt with the dent so swiftly and kept me informed. I cant praise them enough. Many thanks Team Chelmsford
13 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you for your 5 star review, you have been a fantastic customer and thank you very much from the team for the box of cakes.
We are continually looking to improve and give the best service we can, especially as your are already going through a traumatic time from the accident.
A big thank you from the team here at Chelmsford.
Kind Regards
Fix Auto Chelmsford
Fix Auto Chelmsford
Fix Auto Chelmsford
I'm extremely impressed with this company. I had an incident with a post and sustained substantial damage to my nearside wing and trim, from the first phone call from Fix Auto my experience was fantastic, my insurance company told me I would hear with a day, it was less than an hour ! I was given a date that their driver would come and collect my car and drop off a courtesy car, very prompt service and the replacement car was lovely. I was asked to send photo's of the damage prior to collection so that they could source replacement parts etc, the repairs took just under 2 weeks and they have done an excellent job, my only disappointment was that the repairs didn't take longer as I was rather taken with the replacement car :-)
My experience was excellent from start to finish and I would highly recommend Fix Auto if you are in the position of needing your car repaired.
Thank you very much to Jackie who was my main contact and kept me informed all the way through, she was very friendly and answered my questions very quickly.
11 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Your 5 star review is great to hear. We as company are continuing to grow and want to the best we can. Thank you for your kind words, We're glad you're happy with our staff and service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.
Kind Regards
Fix Auto Chelmsford
Great service from the team
Great service from the team, from the beginning to the end, professional in approach and a fantastic job done on the rear of my car.
Communication was great throughout with a friendly demeanour and kept me in the loop at all times. Wouldn’t recommend going anywhere else from now on! Well done team!!
7 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chelmsford
Thank you for your 5 star review, I will pass this onto the team, we try our best to help and keep customer in the loop.
Kind Regards
Fix Auto Chelmsford Team.
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