Fix Auto UK - Fix Auto Chessington Avis 

Experience was good

Thanks to all the team, especially Ninela for doing an outstanding job on my Range Rover, quick turn around, great communication and highly skilled technicians, would highly recommend and will definitely be coming back in the future if needed many thanks to Fix Auto Chessington

My music system doesn't work,
I brought the to repair the back bumper, you delivered the car without music system. I complained the day of collection the engineers checked and told me that they can fix it.

I didn't say such thing never ever, the music system works always, we do not net to twist words, as you engineer say can be something simple, but is not on me to get it right, you are the professionals not me when the accident happened everything worked properly including the lights, what I'm asking is just a fair repair.

Great service, communication and timings

These guys are amazing! Had a horrible break in at home when our car ceys were stolen meaning all locks needed to be replaced and new keys programmed. The team at FixAuto Chessington turned the job around super quick, ordering and fitting the parts even before I had a chance to drop off the paperwork for the job. Couldn’t be happier with the service. 5-stars!!

Brilliant and very helpful. I needed my car back a day earlier due to personal circumstances and the staff bend back wards and forward to make this happen. Thank you so much

Great customer service
Our vehicle was repaired very quickly and to a high standard. Car was also cleaned inside which was pleasant surprise. Highly recommend

Good repair job by Fix Auto Chessington. Professional front of house Ninela kept me updated on progress, thank you.

Good communication, good timing and the damage to mirror was fixed very well

Great experience and would recommend to anyone. quick, clean and friendly service

Used this company twice now after 2 hit and run collisions.
Last year damaged on my street and same again this year.
Fix Autos have been Amazing from day one
Communication is 1st class from dropping off my car and picking up a replacement to collection just over a week after.
The lovely ladies in reception are really friendly and I was updated with a text throughout the process.
I collected my car today and it looked like it did the day I drove it out of a Showroom.
Absolute fantastic job! Thanks to everyone involved at Fix Autos and keep up the good work 👍

I was kept informed every few days with the progress, the car was so clean looked brand new …
Thank you

Great communication from start to finish. Updates along the way and finished a week before the original estimate. Excellent work.

Kept me fully informed of the progress of my vehicle.
Vehicle returned on time .

Brillant service from start to finish. Repairs to my car have been done to a high standard. Staff were very friendly and helpful. Would highly recommend Fix Auto Chessington

Fix Auto did a good job of correcting some damage to my car's body work following an accident.

However, they were instructed by the insurance company. This meant they would not give me a print out of the work completed on my car.

Whilst the car was with them, it also proved impossible to find out whether any damage had been done to the steering (I tried on several calls). Even now I have the car back, I have no idea of what they did or didn't do. (apart from the body work repair).

This isn't great since I'm the one that owns the car and the service history.

I think they should have asked the insurance company to review them instead of myself, since they clearly consider the insurance company to be their client.

All in all, I would prefer dealing with a smaller company where you can talk to someone who's worked on the car and can find out what's been done and what hasn't been done.

Great company with the staff keeping us well informed throughout the time they had our car. Work completed to a high standard within the time frame they said. Staff helpful with any questions we had.

We went in yesterday (without an appointment) as our car door had come apart from the internal panel. I spoke to a lovely lady, Rachel who told us to come in and that they would have a look.

We were looked after by Arnie who immediately found out the issue and informed me that that team were rectifying the car door whilst we waited in reception (for approx 30 minutes).

As I had the children with me, Arnie went above and beyond to take my little boy around the workshop and show him the cars being repaired including some of his favourite cars! It was such an amazing experience for my child and something that they didn’t have to do!

The door was fixed promptly and the team were beyond welcoming, helpful and kind! A great experience where customer service exceeds expectations!

Thank you so much!

FixAutoUK gave us excellent service when our car needed repairing. They were polite, obliging and efficient, and went the extra mile to get the car ready in time for a family funeral. Highly recommended.