Fix Auto UK - Fix Auto Lichfield Avis 

I was superbly dealt with by Ben and the Team during October. I have a Tesla Model 3 and they don't normally repair Tesla's but did a great job on repainting the rear bumper and fitting a replacement spoiler.

The repairs were done quickly and expertly. Ben took my questions and concerns seriously and addressed them courteously. I would use these guys again.

Perfect customer service from start to finish. The repair work was done to a brilliant standard and they even quoted for extra work that we needed doing (separate from insurance), which was reasonable and we happily accepted for the extra repairs to be done. The car was sorted very quickly and it was all hassle free. Thankyou.

Excellent service from quote to finish
Can not fault at any stage

The quality of the workmanship was outstanding. I could not see where the damage had been.
Fix Auto went the extra mile by ordering and fitting a replacement part at no extra labour charge, then delivered my car to the garage for MOT testing. The staff were helpful and friendly and made sure they kept in touch. The job took longer than quoted, but it was well worth the wait.

All good so far but may have a issue with reversing sensor. Worked ok yesterday but day before had to turn it off as wouldn’t stop bleeping
?????

Went out of the way to fix vehicle very quickly. Excellent service & excellent repair. Staff extremely helpful.

I have tried to be fair in my rating of only 2 stars.

The service has been excellent. Only time will tell if the repair is lasting.
My only criticism is that prior to the repair I had reported that there was and still is, a knocking noise coming from the Front Passenger side. I believe this started when I had my bump.

Fix Auto (Lichfield) decided not to contact my Insurance company on this issue. I did ask them how much it would cost for me to pay privately.
At nearly £500, I decided to decline.

Would I recommend Fix Auto (Lichfield). Not sure

A member of staff came and took photo s of damage on request. I was given a date for the car to be repaired A curtesy car was delivered to my house when mine was collected. The reverse happened when mine was repaired. Overall the service I received was very good.

Great service from start to finish, kept me informed throughout, and the repair carried out is excellent.
Thank you

Punctual, professional and friendly. Made appointments and kept them. Kept me informed all along. Delivered the car back to me in excellent condition before the time given. Would recommend to anyone.

Accident repair service. Clear communications, professional processes and work done to a high level. Can't complain.

2nd time one of our cars has ended up in this garage. Both times they have been really helpful. We have been kept fully informed of progress and they did what they said they would. A rare service these days. Thank you

Body work was fine, as was the timescale. However, for some strange reason, I received the car back with both front headlight bulbs not working.

Thank you so much,Amy and the Team at Fix Auto, Lichfield. All the staff were very friendly and helpful and kept me updated throughout the process of carrying out repairs on my car. The car returned to me in brand new condition ! Great service, really pleased, Highly recommended.

Had a bump in my car and was sent to fix autos Lichfield.
I can only say there service was 2nd to none. The staff were very friendly and helpful. Was seen quickly and talked through everything and told they would handle the process from start to finish.
Which they did no hassle to myself.
The car returned to me in exceptional condition.
Cannot recommended this place enough

A big thanks to Scott and the team, they did a fantastic job on repairing our Vivaro. New and older paintwork matched brilliantly thanks to some serious mopping!!
Excellent Job.

We have been using Fix Auto in Lichfield for over 15 years for accident and mechanical repairs, the team are always very helpful and complete repairs to a very high standard.

All the staff were very very helpful and kept me updated through the process of carrying out the repairs on my car. I could not have wished for better service

G&J Roofing have been sending our fleet of vehicles to Fix Auto for many years. They have always given us first class service and a quick turnaround. Ben & Scott always do there best for us top blokes.