My car went in for repair after an accident, and from start to finish I have received updates continuously throughout putting my mind at ease. I dealt with Phil and ste and they just went above and be... Voir plus
L'entreprise a répondu
Unit 4 Old Block Plant, CW9 6DE Wincham Lane, Northwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My car went in for repair after an accident, and from start to finish I have received updates continuously throughout putting my mind at ease. I dealt with Phil and ste and they just went above and be... Voir plus
L'entreprise a répondu
Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Voir plus
L'entreprise a répondu
If I could more than 5 stars I absolutely would, they truly deserve it! Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. M... Voir plus
L'entreprise a répondu
Insurance repair after a rear end shunt. Regular and comprehensive updates about repairs, friendly, genuine concerns about getting it right. Advised me on a separate job that could have taken a large... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from Phil and his team. He was always in regular contact, giving me updates on the progress of the repairs. The quality of the work from his engineers is brilliant. Can't fault the service provided at all. Really friendly team and one I would certainly recommend.
Thanks again. James.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Had a great experience with this garage following a recent motorway accident. Staff were friendly, responsive & transparent in their communications. Although this isnt my usual garage I would recommend this company to freinds and family. Thanks again to Phil for making me feel supported during an unstable event.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Oh my word!!! This company is fantastic. A lot of my positive review is due to the lovely fella, Phil, who was my first point of contact, with a friendly, professional phone call to sort out my repair. He was so efficient, phoning and texting EVERY time he said he would do.( No hanging around waiting for responses!) His manner was so personable. Defo in the right job to put customers at ease after a crash. And of course thanks too, to the fellas who mended my car and whoever valeted it before returning. It was so easy from start to end. THANKYOU.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Everything made really simple and convenient. Very good communication, quick repair and a friendly service. Work carried out to a high standard too. Would definitely recommend.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Fix auto did an excellent repair on my car and kept me informed throughout the process. I would happily recommend them.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
I had a good impression of Fix Auto from the very first communication. The lady who contacted me after my insurance claim was lovely and this continued with staff I met when I brought the car for review and repair.
The communication throughout was good and the job done to fix my car is excellent quality. Really happy. Thanks!

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Excellent service more than happy with the work carried out
Customer service is 5 star
I would fully recommend this very professional company

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Great communication with fix-auto time and date to suit me really helpful friendly and great service I received very happy with the work that was done thank you sooo much fixauto!!

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Having slipped on ice and gone into a lamp post just before Christmas, Fix Auto Mid Cheshire were fantastic. Phil and Aimee made the whole process really easy. I turned up at 9am on the day of my booking, got a replacement car- which they sorted- and got my car back 4 days later looking great.
It took the sting out of the accident!

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
A huge thank you to Phil ! He has been professional, friendly and understanding. One of the most positive people I have ever met. Thank you Phil for helping with constant communication and feedback. Best service I have ever received you’re a gem to this company🙌

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Great Service from this garage .Communication with Phil & Aimee worthy of more than 5 stars! More than Excellent!
Repair carried out in the timescale advised by Phil. My car was collected and delivered back at an agreed time! and looked like a new car! What a service they provide and with real regular updates!
I would deffinately recommend these guys!
Many thanks to Phil and the team

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
I can't really add to other recent reviews, which say it all. Absolutely excellent throughout the whole process, from spotting extra wing-mirror damage I hadn't noticed to valeting what must have been the dirtiest, dustiest and most rubbish-infested car they'd seen in a long while. (It now looks like new.) Five stars minimum!

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Very positive experience..Communication good prior to the work being done.Work completed on schedule,replacement hire van organized ,seamless and professional experience .Van returned clean and valeted .

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Took my car to be assessed by Fix Auto and Phil found damage that I had`nt seen on my 1st inspection. He contacted the insurance company and they gave the go ahead to repair all the damage.
He said it would take 5 days to repair and he kept me up to date with progress. He also dropped me to pick up the hire car and picked me up on return.
Car was as good as new and had been cleaned, inside and out.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Just brilliant service from these guys in Northwich. Although they were nominated by my Insurers to repair my car, I couldn't have found a better body shop. Communications were excellent, especially as a replacement part was on back order from the car manufacturer. Phil, the workshop manager went to endless trouble to obtain the part and even proposed a work around, though that wasn't necessary in the end. The job was completed quickly, a loan car was arranged without fuss and I'm very pleased with the end result. A genuine 5 star service & highly recommended.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Awesome customer service, lovely company with very helpful people. Would absolutely recommend!

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
If I could more than 5 stars I absolutely would, they truly deserve it!
Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. My car came back glowing and looked brand new…..Phil and Aimee are phenomenal at what they do and I can’t praise them enough! Thank you:-)

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
I took my car in for repair, due to winter weather my car was a mess. The repair was carried out quickly and to a high standard. My car came back to me like new. Thank you.

Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.