Fix Auto UK - Fix Auto Stevenage Avis 426

TrustScore 4.5 sur 5

4,7

Gunnelswood Road, SG1 2BT Stevenage, Hertfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... Voir plus

Noté 5 sur 5 étoiles

I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... Voir plus

Noté 5 sur 5 étoiles

Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Royaume-Uni

  • 01438 720720

4,7

Excellent

TrustScore 4.5 sur 5

426 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They were extremely efficient

They were extremely efficient, was a very fast service from the initial inspection to then booking in and completing the work.
Was kept informed with the progress and expected completion date (which was also correct and same day finish) so all in very happy with the work and the team.
Thanks again.

24 mars 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with the speed and efficiency of our service. We strive to provide our customers with a smooth and transparent experience, and we're glad that we met your expectations. We appreciate your feedback and will share it with the team.

Noté 5 sur 5 étoiles

Fantastic Service

Fantastic Service
Kept you informed via text on the progress of your repair
Car came back looking brand new despite being an older car
Loan of new car for the duration of the repair.
2nd time I have used the company despite not living local following a recommendation. This time it was following a collision.
I would highly recommend this company to anyone who wants a competitive efficient service for your vehicle

17 mars 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were impressed with our service, communication, and the quality of the repair work. We strive to provide our customers with a seamless and positive experience, and your feedback confirms that we are on the right track. We appreciate your loyalty and recommendation, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

5 star treatment AGAIN!!!

Unfortunately my second run in with an animal in 3 months led to my pride and joy being badly smashed up…. I insisted the insurance company take it to Fixauto in Stevenage as they made such a fantastic job the first time round. A courtesy car was promptly sorted for me and every interaction I had with staff over the phone was so positive, helpful, polite and they kept me up to date with the work schedule.
After a couple of weeks I received it back absolutely beaming, it’s like new!!
I genuinely can’t recommend these guys enough and just want to say a huge thank you to everyone as Fixauto for once again providing an extremely exceptional level of service.
Delighted to have my car back and to deal with such professional people.
Thank you.

14 mars 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Hello Laura Hughes,

We're so glad to hear that your experience with us was exceptional, even after another unfortunate incident. It's great to know that we could restore your car to its former glory and provide you with positive support. Thank you for your wonderful feedback!

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Contacted fix auto to review and quote…

Contacted fix auto to review and quote for my BMW car repairs after an accident the day before. The next day a quote was available to me. I contacted my insurers and requested that Fix Auto complete the repair work as they have repaired my vehicles before to a very high standard. And they did. Friendly, courteous and well informed staff, excellent quality repairs completed on time and with no surprises. I would wholly recommend that you contact the folks at Fix Auto Stevenage to complete your repairs.

10 mars 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to share your experience with us. We appreciate your kind words about our staff and the quality of our repairs. We strive to provide excellent customer service and are pleased to hear that you were satisfied with the process and the final result.

Noté 5 sur 5 étoiles

Very good service

Went through an insurance repair, staff very polite and kept well informed of what was going on. Car was fixed within time frame suggested and also came back far cleaner than when it left!

7 mars 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and 5-star review! We're delighted to hear you were happy with the service you received. We strive to provide excellent communication and timely repairs, and we're glad we met your expectations.

Noté 5 sur 5 étoiles

Absolute legends. Like a brand new car!

What can I say about this amazing company… I did a huge amount of damage to my beloved VW Scirocco recently getting into a tangle with an unfriendly bollard and my insurance sent me to FixAuto. I was distraught on arrival as I was convinced it would be written off due to the very extensive damage to the whole passenger wing but Kevin was so unbelievably kind and patient (even as I stood there crying with worry - how ridiculous of me) and did everything he could to bring the quote in below the insurers write off threshold.

By the end of the next day he personally called to reassure me they’d crunched the numbers and he thought we might be able to save it from being written off and gave me some top tips to take to the insurance company to argue my case if they did decide it was a total loss.

My insurance approved their estimate and the lovely Kevin called to let me know - they gave me a courtesy car (which they dropped to my door) and three weeks later they’ve returned my car to me - I’m BLOWN AWAY.

It looks better than ever. You could never ever tell I’d done any damage to it, and as a cherry on top they’ve cleaned it for me before bringing it back. Its SPOTLESS.

I’m so so grateful for everyone’s hard work and cannot recommend Fix Auto Stevenage enough and especially the very kind, compassionate and super efficient Kevin! Thank you thank you thank you :)

5 mars 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

We are so happy to hear about your positive experience with our team. It sounds like you were incredibly stressed after the accident, and we are so glad that Kevin was able to provide you with the support and reassurance you needed. We strive to provide our customers with the best possible service and are thrilled to hear that Kevin went above and beyond to help you. We are also delighted that you are happy with the quality of the repairs and the overall service you received. Thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Fix Auto gave regular updates

Fix Auto kept in contact with regular text messages and phonecalls with updates on our vehicle repairs. The car was ready when they said it would be. Everyone I spoke to on the phone or by email was really friendly and very helpful

26 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words. We are thrilled to hear that you had a positive experience with us. We strive to keep our customers informed throughout the repair process and appreciate your feedback.

Noté 5 sur 5 étoiles

Had a small clash with another motor…

Had a small clash with another motor and fix Auto were brilliant. courtesy car and they made a excellent job plus very quick. And a lifetime guarantee on what they did.
Very nice people

12 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and 5-star rating. We're thrilled to hear you were happy with the service, the quality of the repairs, and the courtesy car. We appreciate your feedback and will share it with our team.

Noté 5 sur 5 étoiles

Quick and efficient service

Quick and efficient service. Staff were polite and helpful with regular progress updates. Did a great job on the paint. All good 👌

18 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and work provided. We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Good communication

Good communication, fast work, perfect service!

18 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words! We're delighted to hear you were happy with our communication, speed, and service.

Noté 5 sur 5 étoiles

Fix Auto Stevenage service

The service from Fix Auto Stevenage was first class: quick service, friendly, efficient, effective and each stage clearly explained

18 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words! We're so happy to hear you were pleased with our service.

Noté 5 sur 5 étoiles

The team at Fix Auto Stevenage…

The team at Fix Auto Stevenage were excellent.

The end to end process was straightforward and the team communicated well throughout.

The repair to my Range Rover Velar - passenger front and rear doors was excellent.

I would not hesitate to recommend them.

30 janvier 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you were happy with the service you received and the quality of the repair work. We appreciate your recommendation and will continue to strive for excellence in everything we do.

Noté 5 sur 5 étoiles

Professional

Professional, knowledgeable and courteous staff.
Not the cheapest option in the market place but you get what you pay for.
I would definitely recommend them.

6 février 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words. We appreciate you recognizing the value our staff brings to our customers. We strive to provide the best possible service and are glad you found it worthwhile.

Noté 1 sur 5 étoiles

7/2/25

7/2/25
Having had my car for 10 days, not all repair work was carried out. This was after emailing to confirm this work was included in the quote. Showed no concern or offered a solution to this but had no issues taking my £5000

10/2/25
Despite a reply stating customer services would contact me, they haven’t.

7 février 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your review and we do note your comments.
Our Customer Service Team will contact you to discuss the matter in greater depth.

Noté 1 sur 5 étoiles

10 days and work not carried out

Having had my car for 10 days, not all repair work was carried out. This was after emailing to confirm this work was included in the quote. Showed no concern or offered a solution to this but had no issues taking my £5000

10/2/25
Despite a reply stating customer services would contact me, they haven’t.

7 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your review and we do note your comments.
Our Customer Service Team will contact you to discuss the matter in greater depth.

Noté 5 sur 5 étoiles

Well done....!

Very polite and considerate (as they were repairing a car where I'd caused the accident!). From start to finish did as they said they would, when they said they'd do it. A refreshing change from most outfits in any kind of service industry.

7 février 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind review, your feedback is really appreciated.

Noté 5 sur 5 étoiles

Excellent service

I was very impressed with the professional and speedy service from FixAuto. Communication was great from start to finish, employees were friendly and professional, and my repair work was carried out quickly and to excellent standard. Many thanks.

23 janvier 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your kind words! We are delighted to hear you were happy with our service and the quality of the repair work. We appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

From first contact the service was very…

From first contact the service was very professional, gave me confidence and the repairs look fist class and were completed a day early.

28 janvier 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to share your positive experience. We're thrilled to hear you were impressed with our professionalism, the quality of the repairs, and the early completion. We appreciate your feedback and will share it with our team.

Noté 5 sur 5 étoiles

Professional and helpful

Professional and helpful - the smoothest repair possible. Highly recommend. Many thanks.

3 janvier 2025
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for taking the time to review our service. We were happy to help and are glad you are satisfied.

Noté 5 sur 5 étoiles

Would recommend

Excellent service. Knowledgeable friendly personnel who kept us informed at every stage of the repair. Car was returned to us in a timely fashion (around the holiday period nonetheless), and was cleaned, bodywork is in great condition again. Would use them again!

31 décembre 2024
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for the feedback Helen, fingers crossed you don't need to use us again too soon.

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