Fix Auto UK - Fix Auto West Norwich Avis 47

Great pre repair communication and lovely reception staff. Poor after sales and no interest in resolving an issue with quality after the repair.

Good communication, friendly staff, work was of a high standard. Absolutely no complaints.

My car was presented back to me in excellent condition. Repair and paint match is fantastic. Staff very friendly and helpful.

Excellent, efficient, customer focussed service from start to finish.

They was very helpful with any questions and the staff was friendly and the work completed was great and quick

They provided frequent update and kept to expected completion date

Great experience, well informed and car was collected and delivered back. Thank you

Excellent service very pleasant and professional customer service and support kept updated every step.The results were outstanding Very impressed with everything

Friendly staff, very professional and a superb job

Car looks the best it ever has in my ownership !
The work on the car was repaired to a very high standard
Cleaned so good it looks new
Definitely worth 5 stars in my view

Recommend Fix Auto - everyone involved in the repair of my car were brilliant - lots of communication so I knew what was happening and the car was returned to me as good as new - thanks to everyone at Fix Auto

The company were so very helpful, communicated everything very well and kept me informed

Fantastic experience so far. Car has just been dropped off after only a week, shinier than it was before the plonker hit it when it parked. Looks like a new vehicle. Everyone was lovely and kept me informed throughout the process.

Thorough, helpful and job was finished ahead of expected timelines.

Staff very friendly and helpful, kept up to date with repairs which were finished within time frame requested

The staff were very helpful, kept me informed with a very long drawn out repair, because the parts were not available, they arranged with the insurance company that I could have my car back minus a small piece of trim. They will inform me when it has been delivered.
My car was delivered to me and the hire car taken back for me.

All the staff there were great, very helpful. Any phone calls were dealt with politely and thoroughly.
The communication that I had was excellent, through emails or phone calls.
I highly recommend this part of the Fix Auto company.

I was contacted very soon after contact with insurance company. Whole process was dealt with professionally and friendly. An awesome job done to repair my car.
My only criticism is that a periodic brief update by message would have been welcomed. Other than that, a great service all round.

Fantastic service, van was collected and returned, which didn't interrupt my working day, repair was excellent and it was valeted, it returned looking brand new!