Good professional work although missed one small piece of work that had been agreed. Also kept car for what seemed an excessive amount of time for what seemed a relatively minor repair.
L'entreprise a répondu
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Lisez les avis des autres
From start to finish, the service was exceptional. All of the staff at Autodoc were friendly and really cared about their job. The work was finished a week before I originally asked for and the vehicl... Voir plus
L'entreprise a répondu
Very impressed. Was kept informed and updated throughout the repair process. Car was collected and delivered on time. Highly recommended.
L'entreprise a répondu
Had my car repaired by this company recently and honestly couldn’t fault the service. Friendly and efficient from drop off to pick up. Polite service, kept me informed via regular phone calls with... Voir plus
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto West Norwich
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
4 to 6 Whiffler Road, NR3 2BH, Norwich, England, Royaume-Uni
- 01953 454181
4,6
Excellent
51 avis
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The staff were very helpful
The staff were very helpful, kept me informed with a very long drawn out repair, because the parts were not available, they arranged with the insurance company that I could have my car back minus a small piece of trim. They will inform me when it has been delivered.
My car was delivered to me and the hire car taken back for me.
16 juillet 2025
All the staff there were great
All the staff there were great, very helpful. Any phone calls were dealt with politely and thoroughly.
The communication that I had was excellent, through emails or phone calls.
I highly recommend this part of the Fix Auto company.
18 juillet 2025
Great service and repair.
I was contacted very soon after contact with insurance company. Whole process was dealt with professionally and friendly. An awesome job done to repair my car.
My only criticism is that a periodic brief update by message would have been welcomed. Other than that, a great service all round.
26 juin 2025
Fantastic service
Fantastic service, van was collected and returned, which didn't interrupt my working day, repair was excellent and it was valeted, it returned looking brand new!
26 mars 2025
Very efficient company to deal with.
Kept informed of progress. Brought me out a loan car whilst mine was with them. Was fixed surprisingly quick considering it was a very new model and it needed a long list of new parts.
18 mars 2025
A very mediocre service
When I went to book my car in they had no record, and explained they had a new software playing up. The hire car was great. I kept phoning to find out how my car was getting on being repaired.. the phone was answered after an age or went to answer phone many times.Two hours I was trying and went to answer phone. The car I was told would be valeted inside and out this was not the case. I had to get very firm about the pick up as they said they would phone me, but eventually they agreed 2.pm as I don’t live in Norwich, I said my review would not be good as a result of lack of communication and the finish of the car. Honestly I have had better service from other garages.. I would not recommend them.
13 janvier 2025
Shakira the receptionist was very…
Shakira the receptionist was very friendly and helpful. Work was completed very promptly and to a high standard.
14 octobre 2024
the staff at Norwich were very helpful…
the staff at Norwich were very helpful and kept me aware of the progress of the repair.
7 octobre 2024
Great friendly service
Great friendly service
Good communication and explanation, and understanding when I queried having to pay excess when other party was fully at fault.
Allowed me to return after leaving something in my car after dropping off. As well as calling to say I had left my wallet fallen out of my pocket in the hire car when I dropped off.
10 octobre 2024
Great repair, great service, highly recommend.
Had my car repaired by this company recently and honestly couldn’t fault the service. Friendly and efficient from drop off to pick up. Polite service, kept me informed via regular phone calls with estimated times and duration of repairs.
Gave me coffee while waiting for my hire vehicle.
Repair itself was great, couldn’t tell there had ever been damage.
Car was dropped off back to me at my work place which was super convenient. It had been cleaned which was great.
Wouldn’t hesitate to recommend.
8 octobre 2024
Fantastic work
I am the sort of person who to put it mildly am fussy, I can find a fault in anything, but not on this occasion ! absolutely first class work, had damage to my rear bumper & it was repaired perfectly, so in my opinion if you have any bodywork repairs Autodoc Whiffler road Norwich are the people to see 10/10 *****
19 septembre 2024
High quality professional service
High quality professional service from the staff, good communication and updates.
First class finish on the repair and to top it off, a splendid car clean. Thank you guys!
13 août 2024
my repairs were done at autodoc
10 juillet 2024
Excellent job from start to finish
Excellent job from start to finish, great communication and the staff made the whole process very easy. Top company highly recommend.
5 juillet 2024
Excellent customer service
10 juillet 2024
5 stars for the quality of work but…
5 stars for the quality of work but would mark them down slightly on finish date which seemed to drag on but i understand the issues with part sourcing at the moment due to worldwide issues so cant be too harsh
26 juin 2024
A little slow but very good work
1 juillet 2024
Very helpful and efficient.
24 juin 2024
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