Fix Auto UK - Fix Auto Wigan Avis 248

TrustScore 4.5 sur 5

4,6

Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, Royaume-Uni

  • 01257 422166

4,6

Excellent

TrustScore 4.5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The car looks better now than it was…

The car looks better now than it was before the accident.
They were very pleasant and professional would recommend to anyone who values a professional fix .

16 décembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review we are pleased you are happy with the repairs we carried out to your vehicle and the customer service you received.

Noté 5 sur 5 étoiles

Can’t fault the service 10/10

Can’t fault the service. Had my car in a little longer than expected however I was kept updated throughout. Car was even valeted to a high standard whilst in for repairs which i was not expecting. 10/10

21 novembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Good morning Miss Kiggin I am pleased you are happy with the repairs we carried out to your Mercedes although repairs are taking a little longer due to volume of work and parts delays we aim to keep our customers up to date throughout the process.

Noté 5 sur 5 étoiles

My car looks brand new again and the…

My car looks brand new again and the customer service is excellent. I hope I never need to have work done to my car again but if I do I would come back here in a heart beat.

My car was in their care for four weeks, they kept me posted on what was happening to my car and when. Whenever I had any questions or issues they were able to help and explain everything clearly.

When it was time to collect my car I left the hire vehicle at the garage however thought I had left one of my sons toys in the car. On ringing them in the hope that the car was still there I asked if someone would mind having a quick look on the back seats for the toy. They called back about 15 minutes later and told me they found the toy under the boot where the spare tire was (obviously they had a very thorough look!). My four year old was extremely grateful 😊

I had a couple of issues with my MyT app over the weekend, took the car back in at my convenience and they sorted it all out without issue.

Staff were so accommodating with the children and everyone seemed genuinely friendly.

Thanks you for your service.

21 novembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Morning Mrs. Dawson thanks for taking the time to leave a 5 star review. We pride ourselves on our customer service and I am pleased your son is happy again now he has his toy car back

Noté 5 sur 5 étoiles

Reliability and a speedy job done well.

I took my car in on Monday for repair and got it back Friday fixed and cleaned inside and out. Great job!

18 novembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review. I am pleased you are happy with the service we provided.

Noté 5 sur 5 étoiles

Good experience

Car picked up and returned.
Kept updated on phone, pleasant guys.
A good experience.
Thanks

27 octobre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thank you . We always try and make the experience a easy one for our customers

Noté 5 sur 5 étoiles

Very pleased

After a relatively minor rear end shunt from the vehicle immediately behind my car, resulting in a new bumper and replacement bracket. The work required a respray of the bumper and it was all done to a very high standard in good time. I was kept well informed and I would strongly recommend this repair business. Thanks

10 octobre 2022
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Wigan

I am pleased you are happy with the repairs we carried out to your Toyota and it is refreshing to hear you would recommend us to others.

Noté 5 sur 5 étoiles

Kept in contact all the way

The company kept me informed all the way. The work was spot on and the car was returned clean.

13 octobre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

We are pleased you are happy with the repairs we carried out to your Nissan. If you need anything in the future we are always happy to help.

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication , friendly and great standard of work.

19 octobre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review I am pleased you are happy with the repairs and service you received from our company.

Noté 5 sur 5 étoiles

Excellent service

Fix Auto UK was the nominated garage from my car insurer to repair some damage to my bumper. On the agreed nominated day my car was picked up and returned a few days later a day earlier than i had previously been told and with no sign of the damage. I am more than happy with the work carried out. Overall the service I received was excellent

18 octobre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

I really appreciate you taking the time to leave a 5 star review. If you need anything in the future do not hesitate to get in touch.

Noté 5 sur 5 étoiles

Great service

Great service and communication was good all the way through.

27 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review. We pride ourselves on keeping our customers up to date throughout the repair process so i am pleased you have mentioned this in your feedback.

Noté 5 sur 5 étoiles

Went above and beyond

23 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

We are glad you are happy with the customer service you received during what can be a stressful time. Thanks for taking the time to leave a 5 star review.

Noté 5 sur 5 étoiles

Very helpful staff Having had an…

Very helpful staff Having had an accident you feel very vulnerable and thy were most helpful and talked me through the procedure very patiently.

15 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for your Kind words I am pleased we made a stressful situation as smooth as possible.

Noté 5 sur 5 étoiles

100% service

29 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review. I am pleased you are happy with the repairs we carried out to your Volvo and if you need anything in future please keep us in mind.

Noté 5 sur 5 étoiles

Very happy with repair

Very happy with repair, S.D Pollitt did a good job and picked my car up from my place of work and when job complete dropped it off at my place of work. I found them very efficient and would recommend them.

27 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

It means a lot when our customers take the time to leave a 5 star review and to hear that you would recommend us is very good to hear in these difficult financial times.

Noté 5 sur 5 étoiles

Excellent customer service provided

Excellent customer service from start to finish. The repair to my car is exceptional. All work completed in the estimated time scale. Would definitely recommend to family and friends. Overall a 5 star experience. Thanks again.

13 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking the time to leave a 5 star review it means a lot when our customers recommend us during these difficult financial times.

Noté 5 sur 5 étoiles

Great service

31 juillet 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

I am glad you are happy with the repairs we carried out to your Audi. Thank you for taking the time to leave a 5 star review.

Noté 5 sur 5 étoiles

Excellent prompt service

Excellent prompt service - first class treatment from the staff

7 septembre 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for your kind words we love receiving 5 star reviews and I am pleased you are happy with the service we provided.

Noté 2 sur 5 étoiles

Accident happened 5th May

Accident happened 5th May, job completed 26th August

27 août 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Thanks for taking time to leave your feedback. I understand your frustration with the timescale of the incident to booking in date and can see we had your vehicle on site for 11 days, At present the motor industry has a huge backlog caused by the pandemic and all repairers are experiencing the same lead time. I hope you are happy with the quality of repair we carried out.

Noté 1 sur 5 étoiles

Accident Damage

My van was past to this garage by my insurance company for repair they said they were dealing with it. But days later just rang to say they couldn't do the work. This was a major inconvenience to say the least.

26 août 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

Good Morning I am sorry for any inconvenience caused. We received the instruction through your insurance advising the vehicle was drivable but upon inspection it was decided that it needed to come off the road straight away and we did not have any room on site so rejected the claim with your insurance.

Noté 4 sur 5 étoiles

Three weeks later

The people I dealt with were mostly helpful but it did take longer than I thought it would, the estimated time to completion was pushed back several times, which was frustrating, but at least I was told. I can't fault the finished job though, you couldn't tell there had been a repair. Overall happy with the result.

20 août 2022
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Réponse de Fix Auto UK - Fix Auto Wigan

We are glad you are happy with the repairs we carried out and I am sorry that the repairs took longer than expected these things sometimes happen and all we can do is try to keep you updated with the progress. If you need a anything in the future you know where we are.

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