Flexed Avis 

I needed a car for a few months until my new car order was ready so decided to go with flexed for a month to month lease. It was a very expensive option but gave me the short term flexibility I needed.
The car I received from them had done 12k miles and when it arrived was filthy on the outside and covered in scratches. I took several photos to send back to their fleet maintenance team but received no response from them. On returning my car the person who inspected the car and collected it made no mention of a scratch on the bonnet, however, the following day I received an email from Flexed saying there was a change of condition with a scratch on the bonnet. They sent no evidence of photographs or the condition report when collected. I am now in dispute regarding this matter and will await the outcome.

Was going to be between cars for a few months and discovered flexed, and it seemed like a good option.

Called Harry and arranged for a fiat 500e cabriolet and it was delivered a few days later.

Car was in excellent condition 2023 with only 6000 miles. During the handover made note of a couple of minor marks.

In the end my ordered car slipped almost a year so I changed what I was buying. Dropped a message about a week before the next 28 day cycle. Harry called and arranged for it to be collected.

Cleaned the car the day before and took photos, and it was collected without issue.

No unexpected charges or disputes over damage.

If never find myself between vehicles again would definitely be my first call

Company scam you out of every little penny possible charge nearly the cost of a 28 day rolling contract to deliver a car and over charge mileage.
Add extra costs on wen price agreed was set and then get charged more. and how they work out charging over 25 percent vat is beyond me. Doesn't come with insurance so be prepared. Company are scam merchants who lie through their teeth stay well clear. If you read many other reviews I'm not the only one saying this they lie lie lie.

Be also prepared never to get any deposit back you pay and don't believe any of the sales representatives their lying scumbags called flexed but ran by AUTOHORN wonder why that is because they prob got sick of the bad reviews given.
WEN CAR WAS GIVEN BACK NOTHING BUT THREATS AND ABUSIVE EMAILS TRYING TO SCAM ME out of life and limb

Not really as flexible as promised, happy to take money on 28 day rolling contract, so not a monthly plan, payments seem to hit you early each month, not enough flexibility to change cars, did 3 months with a VW Tiguan cost over £2k, so very, very expensive, dropped them quick

I can see why reviews here mention hidden charges, because they are hidden.

Called up and was told it would cost £250 for car delivery every time. The website clearly says no additional costs.

It seems dishonest and is the only reason why they appear cheaper.

Great Service from Tom Holland. I am on my second car and have specific needs which are no problem to them. Thank you.

Absolutely the Worst Car Subscription Service I’ve Ever Used – Avoid at All Costs

After eight years of using car subscription services – including Pivotal, Europcar, Sixt, and Onto – I can say without hesitation that Flexed (Autohorn) is by far the worst I’ve ever dealt with.

From the moment I subscribed, it was a battle. Their approach is riddled with hidden charges, fabricated invoices, and appalling customer service. You’ll spend more time fighting off unjustified bills than actually enjoying the car. Every minor detail becomes a chargeable offense, and unless you comb through each invoice with a fine-tooth comb, you’ll get stung.

Jon from their finance department deserves a special mention – and not in a good way. His tactics are both unprofessional and dishonest. On multiple occasions, I was told that he had sent emails and made calls which he clearly hadn’t. When asked to provide proof, there was none. I even have emails from him admitting billing mistakes – “Sorry, that was an error, thanks for pointing it out” – as if that’s acceptable after the fact.

If you’re not double-checking every penny, you’ll be paying for things that were never agreed upon. It’s exhausting, and frankly, unacceptable in 2025. I handed the car back after just over a month – despite being someone who regularly spends £1,000 to £1,500 per month on car subscriptions. That should say everything.

This is not a one-off bad experience. This is systematic incompetence at best and intentional profiteering at worst.

You’ve been warned. Steer well clear. There are far better, more transparent services out there.

The team at Flexed, importantly Gareth, have been extremely efficient and provided us with a car within a couple of days ar a great price.

We had a beautifully clean car delivered that was a real ‘head turner’.

A stand out leasing company that we will continue to use.

What started as a nice experience turned into a shoking one.

Couple of days after I have payed my "joining fee" I got hit by a car and put in a wheelchair for a few weeks.

As the car was obviously not needed anymore and it won't be for a while I have emailed back and asked for the fee to be refunded.

Was slapped with a "not refundable" email and offered a "no fee" deal further down the line when needed.

Newsflash, it's 2024.

Bank is already involved and Monday morning further legal action will be taken.

I needed a small, fun car for work and I'm thrilled with my choice at Flexed. They offer a diverse selection of competitively priced cars and helped me find the perfect one. The staff are professional, efficient, and incredibly friendly, making the whole process enjoyable. I'm very grateful and highly recommend Flexed to anyone seeking a great car from wonderful people!

I've been managing a small fleet for years and am consistently impressed by Flexed.
They offer an extensive range of cars, outstanding flexibility, and competitive pricing that's hard to beat.
The staff are not only professional and efficient but also incredibly friendly, making every interaction a pleasure.
I highly recommend them to anyone in search of exceptional vehicle options and service!

Flexed provided great customer service and were excellent value for money. They had a variety of cars to choose from and offered very good flexible terms.

I have used flexed for approximately 7 years and always had great service and been given a wide range of cars to choose from. As the name suggests, when my circumstances changed and I needed to swap the vehicle at short notice, nothing was too much trouble and I was in a new car with minimal stress or fuss. Would highly recommend.

I found Flexed had a great range of cars for me to choose from, they were very flexible and competitively priced. Plus their staff were very friendly and helpful.

Excellent customer service throughout by friendly and knowledgable staff. Fabulous range of cars which are competitively priced. They were very flexible when it was needed. Highly recommend!

I’ve had my car through through Flexed for the past two and a half years. I wrote this having come from another call with the team there. Having this flexibility in car choices and being able to switch when I’ve wanted to, has been great for me. Wrapping in full costs works for my budgeting and certainty, which I love.

Looking to lease a car, check these guys out! Great selection of cars at a competitive price, I would highly recommend, the team were lovely and offered an excellent customer service. 🌟🌟🌟🌟🌟

I’ve had my car through through Flexed for the past two and a half years. I wrote this having come from another call with the team there. Having this flexibility in car choices and being able to switch when I’ve wanted to, has been great for me. Wrapping in full costs works for my budgeting and certainty, which I love.

Amazing company, outstanding cars and customer service. Would highly recommend

We required a short term lease option and decided to go with Flexed based on their reviews. I can honestly say this is the best experience we have had with a leasing company. They had lots of options to choose from, with various price ranges to suit a budget. The lease was flexible and accommodating. The customer service was excellent, all questions and queries were responded to and everything was explained clearly. The lease was set up really quickly and we took delivery of our vehicle shortly afterwards. The whole experience was seamless and we wouldn’t hesitate to recommend Flexed or use again if we needed to in the future.