Floorheating-Direct Avis 

339
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

have just bought under floor heating kit to fit over a timber sub floor with the use of pre formed polystyrene panels and then engineered oak flooring on top of that. easy to fit and has a realy good... Voir plus

Noté 5 sur 5 étoiles

Ordered spare part for underfloor heating. Part was best price available online, cheaper than eBay or Amazon or any other supplier. Online ordering and account set up was simple and straightforward.... Voir plus

Noté 5 sur 5 étoiles

JAMES PRINGLE HAS LOOKED AFTER ME AND MY FIRM ON MANY OCCASIONS THROUGHOUT MULTIPLE PROJECTS. THE MATERIALS ARRIVED THE NEXT DAY AND WERE AS EXPECTED. WHEN WE REQUIRED EXCHANGES THE ITEMS WERE S... Voir plus

Noté 5 sur 5 étoiles

Great product..'water pipe deicers' this is my second order in as many weeks. After the problems from the recent bad weather & the installation of the first batch of heaters they worked so well im now... Voir plus

À propos de l'entreprise

  1. Magasin d'outillage

Informations provenant de diverses sources externes

We manufacture and supply leading brands of Electric and Water Underfloor Heating systems, all of our systems are certified to the highest European standards. We have been leading the industry for the last 25 years


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

339 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,9

Tous les avis

(339)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

…Thank You

Wrote a review of this company recently regarding a Underfloor heating sensor I ordered. It didn't arrive with me for some time, but I now believe this was more the Postal service than the company. However since then Floorheating_direct has been amazing. They have advised me on how to get my underfloor heating working again and have replaced the Thermostat . They have shown great empathy for our predicament and given first class advice, ringing me often to enquire how we were managing. My contact within the company was Jimmy to whom I give my heartfelt thanks. He couldn't have done more. Thank you for your help and guidance. The heating is now working.

24 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Great prices

Great prices, quick and easy to order and speedy delivery- no issues!

21 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Fixed the hiccup without a quibble

Had a hiccup where the manifold arrived without pump, but this was fixed without any quibbling.
Hard to know when things run smoothly if a company has good customer service, but my emails were answered promptly, so AOK.

10 janvier 2019
Avis spontané
Noté 4 sur 5 étoiles

Good product. Bad delivery

Good product. But sadly let down badly by parcelforce. Who delivered 2 of the 3 items then lost the 3rd . Then found it. Then lost it. Then found it again. After id driven 2 hours to the depot. To then find the driver was at my house with the parcel. 4 days late.

26 décembre 2018
Avis spontané
Logo de Floorheating-Direct

Réponse de Floorheating-Direct

Hi Jon,

Thanks for taking the team to leave your review. Normally we have a very good delivery service via Parcel Force but unfortunately at Christmas most of these courier companies take on far too many parcels from companies and we occasionally have issues during this period - Thank your understanding

Noté 5 sur 5 étoiles

Good website

Good website, with easy instructions on how to order, size etc.
Wanted product to warm feet in a cold bathroom.

21 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Had my doubts we'd get there, but they're good to their word

J. Pringle is a legend. Ordered the wrong thing by mistake, sent it back, courier did a hash job of it. Mr. Pringle sorted me out on the photos and helped me out hugely on the insurance claim. Ended up buying the right kit in the end with their help. Still the best value heating system you can buy.

4 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Just received a order from floorheating…

Just received a order from floorheating DIRECT service was excellent, delivery on time, product easy to use, good value for money and i would highly recommend this company.

Regards
David Ball
Durham

27 septembre 2018
Avis spontané
Noté 1 sur 5 étoiles

it's take too long to deliver

it's take too long to deliver, and when the items were delivered one come out wrong . replacement still not delivered. very disappointed . will not recommend it .

13 septembre 2018
Avis spontané
Logo de Floorheating-Direct

Réponse de Floorheating-Direct

Firstly let me apologise for any inconvenience caused. The product you ordered was on a 3-5 delivery schedule but human error in our warehouse meant that this was wrongly picked. We dispatched the correct item as soon as you highlighted the issue and you have already received this. We have just opened our new £10m warehouse facility in Holland and the new system caused your item to be wrongly picked, we have advised our warehouse staff to ensure all items are triple checked before dispatch.

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