They are just scamming with over prices. Utterly disappointing customer service, they are the most unresponsive customer support. I am very sure they will not réflective on my comment even after readi... Voir plus
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When I placed the ordered then the exact date of delivery they send an email that in this location they can’t delivered . They ruin the Mother’s Day for my mom becoz I m in different country so that w... Voir plus
If I could, I would honestly give this business -5 stars. Absolutely the worst customer service I have ever experienced. Calling yourselves a “same day delivery” business is completely misleading... Voir plus
I ordered a cake for my parents’s anniversary one day prior. The cake arrived right on time and was super delicious. Looked just the pic. I had ordered before reading reviews For the site. I had re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
FloraIndia believes that the best way to express your feelings and celebrate any occasion is by saying it with flowers. We help you reach out across the seas and touch the hearts of those you love and make your presence felt no matter where you are & we do all this, with beautiful, charming and stunning flower arrangements.
Coordonnées de contact
Building No.2, Third Floor, Guru Nanak Market, Lajpat Nagar 4, New Delhi, Delhi , 110024, New Delhi, Inde
- +91 9350551301
- info@floraindia.com
- floraindia.com
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I ordered flowers and cake for my dad’s…
I ordered flowers and cake for my dad’s birthday and they messaged me to say that orange Lillie’s were not available as shown in picture so they will replace them with pink ones. This was ok as bouquet would still look same. But when I saw the cake that my dad got I was very disappointed. It looked nothing like the photo, they could’ve messaged me and changed it if the fruit is not fresh or out of season. I could’ve chosen a different cake.
Floraindia offers fresh flowers
Floraindia offers fresh flowers, prompt delivery, and excellent service. Highly recommended for making any occasion special!
Best in the Game!!
Excellent Vendor FloraIndia is.
It was my first time to work with FloraIndia, and I was thrilled to see how good they are in customer service, heck they have a WhatsApp number for international callers. They have very elegant floral arrangements on line, at reasonable rates. I was going to send only two floral arrangements, but seeing how swift they were in international deliveries, I ended up sending another two floral arrangements to the same place. In total, I sent 4 floral arrangements from FloraIndia just a week ago.
Customer Service lady Puja stayed in touch with me through WhatsApp messages giving me the status of my deliveries.
I will strongly recommend FloraIndia to everyone. And I have given them 5 stars out of five stars.
Thanks.
Dr. ( Mrs ) Veena Ambardar
May 25, 2025
USA
Pathetic - NOT Recommended
Pathetic. They never delivered my mothers day flowers and their customer service is impossible to get in touch.All follow up messages in vain.
They are cheats and frauds
They are cheats and frauds. PLEASE DO NOT TRUST THEM. I placed an order for Mother’s Day and they did not deliver. Their numbers were only ringing and no one even bothered to respond on WhatsApp. PLEASE REPORT THEM as they have everything built up as if it’s a genuine website but it’s all fake and fraud.
They ruined Mother’s Day.
Honestly, I ordered from these clowns by mistake. I usually go with Interflora, but their name was so damn similar I didn’t realise it was some knockoff brand. Just a heads up to everyone—don’t waste your money on Florainda. Absolute joke of a company. No tracking info, zero communication, and when you contact them, they fob you off with some BS about "delivery before 9PM." Guess what? 9PM comes and goes—no parcel, no reply, nothing. And then they start dodging calls like cowards. Pick up for a second just to hang up? Pathetic. I seriously wish I’d double-checked before ordering. They completely ruined Mother’s Day for me. Total garbage service. I have reported them to the National Consumer forum. I suggest do the same whoever is scammed by them.
Update 12th May: Audacity to send me mail that order is delivered. To whom? Where? Scammers!!!
I recently order a combo of a cake and…
I recently order a combo of a cake and flower and they delivered little late but the quality of those product was just amazing totally.
Pathetic, non-existent service.
I wish my husband had read reviews before he sent me flowers while I was in India. FloroIndia claimed that they attempted delivery on the day the flowers were supposed to be delivered in Delhi but that was not true!
After the day had passed, it took me at least 15 phone calls and one more week for them to deliver a shitty bunch of flowers. They made us wait five hours on the promised day of delivery before we gave up hope and then they delivered by the end of the day whereas they were supposed to deliver in the morning!!
Every time someone would pick up the phone, they would lie through their teeth saying the courier on its way. Will never use their service again. Stay clear. AVOID!!!
Pathetic Service
Delivered After 11 PM when I Ordered In Morning. No response on WhatsApp number, The Description Said "Half Kg Assorted Dry Fruit Box & A Handle Basket With 10 Red Roses And A White Teddy." Whereas There Were Only 4 Roses And Only 100 Gms Of Cashews And Raisens. This Is Pathetic Service. I Want My Money Back
The most shitiest company ever please…
The most shitiest company ever please check their disclaimer before placing an order. disclaimer says as follow:
Dear Customer,
Your order is valuable to us. At FloraZone.com we go extra length to fulfill all your orders.
FloraZone.com retains the right to refuse any order unconditionally.
All claims are subject to the jurisdiction of Court at New Delhi, India, only.
If FloraZone.com is unable to deliver your order, then complete refund of your order will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
The app lacks identifying delivery postal code if the they cannot deliver on a certain location it should not proceed to payments and when payments gets deducted they reply after 12 hours that it cannot deliver the product, i have wasted my time, energy going through all the procedure otherwise i would have used other sources and my special day got ruined . i will highly suggest not to use floraindia the non reliable company. their tagline is a lie same day delivery in 250+ cities.
Total fraud
Total fraud, no answer on phone call. They mention my packet is delivered but actually it not arrived and they didn't even bother for reply or answer the phone call. If have negative option to selectation so I give -1000 to them l, don't use there service.
Very bad service
Very bad service. Flora India promise to deliver by certain time, charge money to deliver by certain time then dont deliver, dont inform..very unprofessional
PATHETIC SERVICE - PURE FRAUDSTER
Pathetic service do not use FLORAINDAI these guys messed up on the day of valentine, after receiving the payment no reply on message neither they answered the call. It's a Delhi based company, a place where all fraudster operates.
It was my friend’s birthday and I…
It was my friend’s birthday and I ordered cake and flowers for him. He really loved it and I was so happy . The cake was so yummy and delicious and exact same as the picture. They even sent one complimentary cake which added one point to order from here. Trust me guys you’ll not regret after ordering from here.
Worst experience
Absolutely dreadful experience with Floraindia.com. Ordered flowers for a special occasion, but what arrived was a wilted mess that looked nothing like the picture. Delivery was late, and customer service was non-existent. Complete waste of money. Avoid at all costs! 🌸👎

Réponse de Floraindia
Last Saturday
Last Saturday, I purchased a bouquet of roses from Floraindia for my friend, and I couldn't be happier with the experience! The roses arrived fresh and vibrant, radiating beauty and fragrance. The timely delivery ensured the surprise was perfect, making my friend's evening extra special. Floraindia's excellent service and stunning flowers are truly commendable. Highly recommended!
Delivered on time. Thank you
The customer service is extremely polite and cooperative. Floraindia delivered my cake and flowers to Ranchi dot on time and the products were also great. Definitely a returning customer.
From last 2 years I have been using…
From last 2 years I have been using Floraindia to send flowers and cakes for my friends’ birthdays. And I recently ordered a bouquet for my friend’s birthday from Floraindia. The flowers were delivered on time and were fresh and beautifully arranged. Thank you Floraindia for the amazing experience. Would totally recommend.

Réponse de Floraindia
Highly recommended
I have been sending flowers to India through Floraindia for years. Good prices, good quality flowers and timely delivery.
Excellent experience over many years
I have been using FloraIndia to order flowers for delivery to various locations in Maharashtra from the US for several years now. Their service has been consistently great and reliable, and the quality of the flowers has always been superb. They have always delivered within the specified time window. Over the years, the website and payment gateway have significantly improved, and their email communication has been excellent. Their service has helped me maintain close ties with loved ones in India, and I wholeheartedly recommend FloraIndia to others.
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