Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered flowers 💐 for my friend’s family, and they absolutely loved them. ♥️ The arrangement was beautiful and everything was prepared perfectly. 👌 I truly appreciated the excellent customer se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I will definitely be using FLORITTA again without hesitation. I was able to make an order and the process was so smooth, I was truly impressed. I was abroad and I needed my gift to be delivered on the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much! For the incredibly beautiful floral arrangement you created. It was incredible! The flowers were fresh, the scent was wonderful, and the bouquet perfectly matched my color palette.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very quick answers, helpful assistance and wide choice of fresh flowers. The most important- you can order and deliver flowers within couple of hours. That’s very rare thing!

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Magasin d'articles de fête
  3. Magasin de bougies
  4. Magasin de design et de décor intérieur
  5. Service de décoration florale
  6. Marché aux fleurs

Écrit par l'entreprise

Floritta is unique: we sell peonies all year long, deliver from 30 minutes, offer cashback programme & put a gift to every order. We are supporters of eco movement, so we recycle products. Our team speaks different languages (English, Ukrainian and Russian) and responds within 2 minutes, always providing feedback. Every products come with aqua bag and flower food. Make your event one to remember with Floritta Flowers xx


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

97 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful bridal bouquet

I’m so glad I came across Floritta! I had my bridal bouquet arranged with them and it was beautifully arranged and how I envisaged it to look - classy and elegant.

Will 100% recommend!

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Floritta Flowers: An Exceptional Experience That Bloomed

Discovering Floritta: A Last-Minute Lifesaver!

The familiar pang of panic struck late yesterday afternoon – a dear friend's milestone birthday celebration was mere hours away, and the perfect gift remained elusive. Flowers seemed the obvious, elegant choice, but the challenge lay in finding a florist in London capable of delivering something truly special, reflecting the occasion's significance, on the very same day. Initial searches presented a dizzying array of options, many focusing on budget offerings or lacking the guarantee of swift, reliable delivery across the city. The stress mounted; finding a service that could provide both high quality and immediate delivery felt like a tall order.

It was during this increasingly frantic search that Floritta emerged. Their online presence immediately stood out. The website promised not just same-day delivery across London, operating seven days a week , but showcased arrangements that exuded sophistication and quality. Descriptions spoke of "premium blooms," "luxurious gift sets," and presentation featuring "signature luxury paper" and "delicate silver ribbon". This combination was precisely what the situation demanded: the assurance of speed and convenience, essential for a last-minute need, paired with the promise of a premium, impressive product suitable for a major birthday. Floritta appeared to cater specifically to those moments when only the best will do, delivered promptly – a niche combining high-end aesthetics with logistical excellence.

Their extended operating hours, from 8:00 to 22:00 daily , further underscored their commitment to accessibility, even for eleventh-hour requests. The clarity and visual appeal of their website served as a crucial first impression, building confidence that this might be the solution.

The Initial Interaction: Service That Impresses
Feeling hopeful yet still slightly overwhelmed by the beautiful choices online – ranging from classic bouquets to elegant hampers featuring Prosecco or other gifts – a decision was made to call Floritta directly. The experience that followed cemented the initial positive impression. The phone was answered promptly, not by an automated system, but by a person whose voice was immediately warm and welcoming.

Explaining the predicament – the urgent need for a stunning birthday bouquet for that evening, perhaps incorporating the friend's favourite colour, pink – the staff member listened patiently and attentively. There was no sense of being rushed, despite the time pressure. Instead, the florist demonstrated impressive knowledge, suggesting specific seasonal flowers that would work beautifully together, perhaps recommending the popular luxurious pink and white bouquet featured online or discussing the elegant rose and Canti Prosecco gift set as a suitable celebratory option. They spoke about the flowers with genuine enthusiasm, explaining the characteristics of different blooms and helping to translate a vague idea ("something impressive") into a concrete, beautiful vision.

Crucially, communication regarding the practicalities was crystal clear. The pricing was explained transparently, and the same-day delivery process was detailed, confirming the order would be placed before the cut-off time and reassuringly stating the typical three-hour delivery window within London. This level of service went beyond a simple transaction; it felt like a collaboration. The florist's empathy and expertise created a sense of trust and reassurance, transforming the stressful gift hunt into a genuinely pleasant interaction. This blend of a user-friendly online platform for initial browsing and accessible, expert phone support proved invaluable, offering the flexibility to explore options visually before receiving personalized guidance to finalize the perfect, time-sensitive order. It demonstrated an understanding that while digital convenience is valued, the human touch remains vital, especially for purchases tied to significant personal occasions.

20 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Mother’s Day disappointment

worst customer experience on the Mother’s day! Has taken the order via deliveroo, no update about the status of the delivery, got late for more than 1.5 hrs, no response to calls… And ruined the Mother’s day spirit…

30 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Exemplary Customer Service

I ordered a bouquet of tulips from Floritta as a Women’s Day gift through Uber Eats. Unfortunately, Uber Eats didn’t pass on the Gift Card message to Floritta, and I only realized this after the order was already out for delivery. However, when I reached out to Floritta, Mariia was incredibly empathetic and went above and beyond by arranging a separate delivery with the card and a long-stem rose. Now that’s what I call exemplary customer service! Thank you Mariia and Floritta!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Floritta was amazing !!

Floritta was amazing !!! Sent me all the flowers they had in stock to help me create the most wonderful arrangement🤍🌸 so friendly and helpful and the flowers were gorgeous !! Really recommend xx

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Просто супер

Я просто хочу подякувати Вам, за вашу допомогу із вибором букету, так як робила замовлення з України. Ви проявили ввічливість та свою допомогу з оформленням і своєчасною доставкою квітів, за що я щиро Вам вдячна🫶. Букетик неймовірний! Ваша робота на 5*👍

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing flowers and great service

Amazing flowers and great service! I needed a bouquet quite urgently and they answered all my questions and helped to choose the best option on the budget. Flowers were fresh and so beautiful! Very happy with my choice and can recommend them to everyone in London 🤍🌸

19 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Your work is incredible

Your work is incredible, and the staff is extremely friendly, they are available at any time and will always help you choose the best option of flowers.❤️

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

The best quality

I recently ordered flowers from this shop, and I couldn't be happier with my experience! The selection of flowers was stunning, with fresh and vibrant blooms of all kinds. The staff were incredibly friendly, knowledgeable, and helped me choose the perfect bouquet for a special occasion. The arrangement was beautifully done and exceeded all my expectations. I highly recommend this shop for anyone looking for quality flowers and excellent service!"

26 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Truly the best florist in London!

I am thrilled to share this glowing review for Floritta – they are hands down one of the best flower delivery services in London! Over the past year, I’ve become a loyal client, and they have consistently exceeded my expectations. Their attention to detail, impeccable service, and exquisite taste in floral arrangements are truly unmatched.

Most recently, Vita and Lina helped create the most stunning bouquet to celebrate the arrival of our baby girl. The care and artistry they put into every arrangement is remarkable, and it made such a special moment even more memorable.

I wholeheartedly recommend Floritta for any occasion – birthdays, anniversaries, or just to brighten someone’s day. They have an incredible ability to make every delivery a moment of joy and beauty. Thank you, Floritta, for always going above and beyond!

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered bouquets for my friends'…

I ordered bouquets for my friends' birthdays and was absolutely thrilled! The flowers were fresh, the arrangements were elegant, and every detail was perfectly thought out. The delivery was fast, and the packaging was neat and beautiful. My friends loved them! Thank you for such outstanding service

20 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer experience

Great customer experience. I ordered flowers for my friend while staying abroad. The flowers came on time, beautifully packed, very fresh. My friend was very happy with her bouquet, so was I. 5 stars!

12 décembre 2024
Avis spontané

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