Flowers N Fruits Avis 288

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered flowers and cake at the last minute, and they still managed to deliver everything on time even to a rural area with extra delivery charges. They went the extra mile to make it happen, and I’... Voir plus

Noté 5 sur 5 étoiles

The service was absolutely excellent, punctual, thoughtful, and incredibly friendly throughout. They went the extra mile by calling to confirm the location and ensure everything was perfect. What real... Voir plus

Noté 1 sur 5 étoiles

I purchased a Terrific Truffle on Oct. 30th, but unfortunately, the product did not meet the expected quality for its price. it also looked quite different from the pictures shown on your website.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered the Pink Carnations in a Basket and Special Butterscotch Cake. The cake was really yummy — fresh, perfectly sweet, and beautifully presented. However, the flowers were quite disappointing.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Magasin de gâteaux
  3. Fleuriste
  4. Marché aux fleurs
  5. Boutique de cadeaux

Écrit par l'entreprise

Our promise to our customers ✔️Timely Delivery ✔️Prompt Customer Service ✔️7-day Freshness Guarantee Flowers 'N' Fruits is an Indian floral E-shop where you can find varieties of flowers, bakery items, chocolates, fruits & sweets. It has an Indian touch meant for delivering smiles to your loved ones.It is an online portal that offers a curated collection of fresh flowers, chocolates, dry fruits, various sweets and treats, and more! You can explore our range of fresh fruits and flowers and get them delivered to the doorstep of your loved ones. To address the gifting needs of the consumers, FlowersnFruits has brought several personalized products to cater to various occasions ranging from festivals, anniversaries, birthdays to every celebration in the life of a person. You can also find perfect flower combos with delicious cakes, chocolates, and other merchandise. FlowersnFruits is one of the fastest-growing gifting companies in India that delivers gifts right at the doorstep of your special ones to make them feel even more special.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Thank you so much

Thank you so much . I am so happy for your service .

17 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Rajni,

You're very welcome! 😊 We're so glad to hear that you're happy with our service. Your satisfaction means the world to us, and we’re always here to help! If you ever need anything else, don’t hesitate to reach out. Thank you for your kind words! 🌟

Best regards,
Flowers N Fruits

Noté 3 sur 5 étoiles

Cakes were mediocre in taste and not worth the price

I ordered two cakes and two plants. I was happy with the timely delivery and the plants were fine too but the cakes were so mediocre in taste and the overall looked shabby. I had specially requested for the wishes to be written on it but both the cakes were delivered with no birthday wishes written on it. Quite disappointed with the presentation the taste.

12 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Tara,

Thank you for your feedback. We're glad you were happy with the delivery and plants. However, we apologize for the disappointment with the cakes' taste, presentation, and missing birthday wishes. This isn’t the experience we aim to provide, and we’ll work with our team to improve. We appreciate your input and hope to serve you better in the future.

Best regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Ruined my special moment by not…

Ruined my special moment by not delivering on time. Also they were not accessible by any contact details. Pls do not go thoeigh this service. Terrible service

14 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Poornima,

We apologize for the delayed delivery and any difficulty in reaching us. We understand the importance of timely service and regret that we fell short. Please share your order number so we can investigate and resolve this issue. Thank you for your feedback.

Best regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. The item that i ordered didn’t even get delivered and I haven’t received my refund yet. And no reply from it yet

14 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Biben,

We sincerely apologize for the inconvenience and frustration this has caused. This is not the experience we aim to provide. We have looked into your order and have processed your refund. Please allow 5-7 working days for it to reflect in your account. Thank you for your understanding.

Best regards,
Flowers N Fruits

Noté 2 sur 5 étoiles

Withered Flowers

One of the lily flowers was damaged and withered. The glass vase for which Rs 200 was charged was also pretty ordinary and not of a very high quality.

11 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Anand,

Thank you for your feedback, we strive to provide the best experience, and we’d love to investigate and resolve this issue for you. Could you please share your order number so we can look into it further? We appreciate your understanding and are committed to making it right.

Best regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Disgusting service

Your customer service on this order is disgusting.
My cousin found your site online and since she was in USA she asked me to order flowers to be delivered in Chennai.
You charged for a vase and the picture on your site shows light pink roses
You sent roses not light pink and no vase. Also gave a message to be written on card but received blank card.
To make matters worse u then apologized and said u would send a dozen pink roses and a vase to be delivered by noon next day.
Now I find out that was a lie and now its a refund for vase.
Your service is so bad that I am posting it online so others dont get duped by you.

31 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Valued Customer,

Thank you for your feedback. We have successfully delivered the undelivered glass vase along with a complimentary 20-stem rose bouquet and message card as requested. We apologize for any confusion caused by the previous order issues.

As per your instructions, we processed the refund. Your feedback is valuable to us, and we are committed to improving our service.

Best regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Disgusting service

Your customer service on this order is disgusting.
I found your site online and since i was in USA i asked my cousin to order flowers
You charged for a vase and the picture on your site shows light pink roses
You sent roses not light pink and no vase.
To make matters worse u then apologized and said u would send a dozen pink roses and a vase to be delivered by noon next day.
Now i find out that was a lie and now its a refund for vase.
Your service is so bad that i am going to post it online so others dont get duped by you.

31 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear R Kumar,

Thank you for your feedback. We have successfully delivered the glass vase along with a complimentary rose bouquet and message card, as promised. The refund was requested by the sender (your cousin), and we followed their instructions.

We apologize for any confusion and appreciate your feedback, which helps us improve our service.

Best regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Excellent service

Excellent service! The delivery was prompt, the flowers were fresh, and the cake was absolutely delicious. Thank you!

1 février 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Valued Customer,

Thank you so much for your amazing feedback! We’re so happy to hear that the delivery, flowers, and cake all met your expectations. Your satisfaction means the world to us, and we can’t wait to help you with your next order!

Best regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

The delivery person/his manager with…

The delivery person/his manager with whom I have interreacted was very rude. They did not even send the picture of Boque or the photo when it was delivered to the receiving party,

The attitude of the delivery agent was completely rude and unprofessional al after taking money.

Wil never order a delivery through this platform in the future and will advise the same to to thers also.

30 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Raveendran,

We sincerely apologize for the negative experience you had with our delivery service. This is far from the level of service we aim to provide, and we regret that you encountered rudeness and unprofessional behavior. Please know that we take your feedback seriously and will be addressing this issue with our delivery team to prevent it from happening again.

Regarding the photo of the bouquet, we have already sent the images to you via email.

Your satisfaction is very important to us, and we are committed to ensuring your happiness with every order.

Warm Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Performance

When I saw it physically, I was thoroughly disappointed.
I will not recommend it to someone, or I will not buy it again.
Your website and pictures are excellent, but when it comes to reality, it is exactly the opposite.

22 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Lawrence,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

Noté 2 sur 5 étoiles

Vase was very small compared to the…

Vase was very small compared to the picture shown on the site, almost x5 times smaller, felt over priced for the order recieved

22 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Noel,

Thank you for your feedback! We’re sorry to hear that the vase didn’t meet your expectations in terms of size. Could you kindly share your order number with us? We’d love to look into this further and work towards a resolution.

Best regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

FruitsnFlowers to family occasions in India

I decided to use FruitsnFlowers to send flowers for a birthday party. Their Website was professionally done. More importantly they have a wide beautiful selection to choose from for any occasion and responded quickly to changing demand with no fuss.They were delivered on-time at the requested venue and I got notified of the delivery. It was a great experience, and I will use them again especially that I live in the UK, to deliver to my nearest and dearest in India.

6 janvier 2025
Avis spontané
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Réponse de Flowers N Fruits

Dear Dr H Hashimi,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with us was so positive. It’s fantastic to know that our website, selection, and timely delivery helped make the birthday celebration special. We always aim to provide seamless service, especially when it comes to catering to the needs of our international customers, and we’re so happy to have met your expectations.

We look forward to being a part of more memorable occasions for you and your loved ones in India. Thank you for choosing us, and we can’t wait to serve you again in the future!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Beautiful, exactly as it says on the tin.

Delivered when expected, as expected.

I'd looked at many online florists delivering in India and many seemed to have hit-and-miss reviews. In the end I decided to use FruitsnFlowers to send flowers to friends in Hyderabad on their 40th anniversary AND have it delivered to the Hotel where they were having their party. Got a photo of the flowers and they were beautiful (as in the website photo), they were delivered on-time at the requested venue and I got notified of the delivery. It was a great experience, and I will use it again and recommend it to other friends I have here in the UK, who I know have friends and family in India.

14 décembre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Eric,

Thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear that the flowers were delivered on time, beautifully arranged as shown on the website, and helped make your friends' 40th anniversary celebration extra special. It’s always our priority to provide reliable service and high-quality products, and we’re delighted we could meet your expectations.

Your recommendation means the world to us, and we’re grateful for your trust in Flowers N Fruits. We look forward to serving you again and helping you connect with your loved ones in India!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Flexible and ontime delivery

Sam accommodated my request to customize a standard order for the occasion. Order was processed and promptly delivered at requested time. Thanks to FNF for taking a special care.

20 novembre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Mani,

Thank you for your kind words! We're so glad Sam was able to accommodate your request and that your order was delivered promptly. We truly appreciate your feedback and are happy to have been a part of your special occasion. Thanks for choosing FNF!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Had a great experience with flower and…

Had a great experience with flower and fruits
I wanted to surprise my wife with flower

9 novembre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Prakash,

Thank you for your kind words! We are delighted to hear that you are happy with our service. Our team is always ready to accommodate your requests to ensure your satisfaction. Looking forward to serving you again soon!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Value for money

Quick response polite courtesy

25 octobre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Kumar Siva,

Thank you for your kind words! We're glad you enjoyed our service. Your feedback is important to us. We hope to see you again soon!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Very flexible communicative and…

Very flexible communicative and supportive for what you actually need. My best wishes and regards to Shubhojit and Team

22 octobre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Rohit,

Thank you so much for sharing your positive experience with Flowers N Fruits! We're thrilled to hear that you received excellent service. We appreciate your recommendation and look forward to serving you again in the future. If you have any more occasions to celebrate, Flowers N Fruits is here to help! 🌸🌟

Best Regards,
Flowers N Fruits

Noté 4 sur 5 étoiles

Friendly and reliable service :)

Friendly and reliable service :)

21 octobre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Syeda,

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our quick delivery. We look forward to serving you again in the future!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Thanks to all Staff

Dear All the Staff from FnF,

I wanted to take a moment to express my heartfelt thanks for the beautiful flowers you delivered for my friend’s son’s wedding. The arrangement exceeded my expectations, and I’ve heard many compliments about how lovely they looked at the event.

Your attention to detail and timely delivery are greatly appreciated. Thank you for helping make the day even more special.

I look forward to working with you again in the future.

Warm regards,
Arimpur Robinson

18 octobre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Arimpur Robinson,

Thank you so much for sharing your positive experience with Flowers N Fruits! We're thrilled to hear that you received excellent service. We appreciate your recommendation and look forward to serving you again in the future. If you have any more occasions to celebrate, Flowers N Fruits is here to help! 🌸🌟

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

It was wonderful....

It was wonderful....
The cake was perfect and to b veey true that made my day lovely🥰🥰🥰💐🎂🎂🎂🎂

18 octobre 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Dilshad,

We really appreciate your response and are ecstatic to hear about your wonderful experience with us. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

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