Flowers N Fruits Avis 288

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered flowers and cake at the last minute, and they still managed to deliver everything on time even to a rural area with extra delivery charges. They went the extra mile to make it happen, and I’... Voir plus

Noté 5 sur 5 étoiles

The service was absolutely excellent, punctual, thoughtful, and incredibly friendly throughout. They went the extra mile by calling to confirm the location and ensure everything was perfect. What real... Voir plus

Noté 1 sur 5 étoiles

I purchased a Terrific Truffle on Oct. 30th, but unfortunately, the product did not meet the expected quality for its price. it also looked quite different from the pictures shown on your website.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered the Pink Carnations in a Basket and Special Butterscotch Cake. The cake was really yummy — fresh, perfectly sweet, and beautifully presented. However, the flowers were quite disappointing.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Magasin de gâteaux
  3. Fleuriste
  4. Marché aux fleurs
  5. Boutique de cadeaux

Écrit par l'entreprise

Our promise to our customers ✔️Timely Delivery ✔️Prompt Customer Service ✔️7-day Freshness Guarantee Flowers 'N' Fruits is an Indian floral E-shop where you can find varieties of flowers, bakery items, chocolates, fruits & sweets. It has an Indian touch meant for delivering smiles to your loved ones.It is an online portal that offers a curated collection of fresh flowers, chocolates, dry fruits, various sweets and treats, and more! You can explore our range of fresh fruits and flowers and get them delivered to the doorstep of your loved ones. To address the gifting needs of the consumers, FlowersnFruits has brought several personalized products to cater to various occasions ranging from festivals, anniversaries, birthdays to every celebration in the life of a person. You can also find perfect flower combos with delicious cakes, chocolates, and other merchandise. FlowersnFruits is one of the fastest-growing gifting companies in India that delivers gifts right at the doorstep of your special ones to make them feel even more special.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Very reliable

Very reliable. The delivery was done on time, quality stuff just as expected/ordered.
Highly recommended.

24 août 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Shaki,

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our quick delivery and customer service. We look forward to serving you again in the future!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Best service ever

Best service ever. Fresh flowers. Highly recommended

21 août 2024
Avis spontané
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Réponse de Flowers N Fruits

We really appreciate your response and are ecstatic to hear about your wonderful experience with us. We hope to be your first choice, now and always.
These reviews help boost our morale and prepare us for another week of delivering constant happiness across India. 😊

Warm Regards -
Flowers N Fruits

Noté 5 sur 5 étoiles

Happy with my transactions

Request was fast and items were acceptable vs. price. Further request was done in a swift manager. Will continue to support this merchant in the future.

19 août 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Frank,

We greatly appreciate you for sharing your esteemed review. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Great service!!!

Great service.

19 août 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Mir,

Thank you for the review. We loved being of service to you and hope we can assist you again soon.

Warm Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

I accidentally did midnight schedule…

I accidentally did midnight schedule for a wrong day. And the team was quite co operative and delivered at the perfect time when I mentioned i entered wrong delivery time. The customer service associate stayed with me in touch until it was delivered and didn’t make me feel hesitant at all.

13 août 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Affaf,

We greatly appreciate you for sharing your esteemed review. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Thankyou for the quick n easy buy and…

Thankyou for the quick n easy buy and trustworthy, very happi with customer service

5 août 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Akii,

We greatly appreciate you for sharing your esteemed review. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Thx Flowers N Fruit Team!

Initially I was bit worried whether my order will be delivered at right time since I was dealing with them for first time but It was really good experience with Flowers N Fruits .

I had placed the order but realized that I need to do some modification on the message so I called the customer support & they promptly addressed my concerns. Moreover the final quality of the product was good. Thx Flowers N Fruit team

31 juillet 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Prasad,

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our quick delivery and customer service. We look forward to serving you again in the future!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

for the first time I orderd from here…

for the first time I orderd from here though i belongs to north India Uttarakhand i got married in south i ordered from some other company but they did not fulfilled so i chose from here as my husband belongs to chennai and need to give him surprise without any delay he received flowers. and that too before time.

11 juillet 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Arohi,

We greatly appreciate you for sharing your esteemed review. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

We have used this company over 5 years…

We have used this company over 5 years not once our order was delayed and they do as promised
They are very willing to do some changes They also provide a photo of the arrangements they send
Koodo’s keep your customers satisfied is a good way of improving business
A great company to deal with
Philip Samuel From Toronto Canada

9 juillet 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Philip,

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our quick delivery and customer service. We look forward to serving you again in the future!

Best Regards,
Flowers N Fruits

Noté 5 sur 5 étoiles

Absolute pleasure to deal with

It was an absolute pleasure to work with Flowers N Fruits. The company I work for is based in Cape Town South Africa and I had to send flowers to a client in Mumbai. After 2 days of back and forth, the client was presented with a magnificent display of roses. I am truly in awe of Flowers N Fruits. This was the 2nd time I had used them and both times was a pleasure

1 juillet 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Jacqueline,

We greatly appreciate your kind feedback! It brings us immense joy to know that you were delighted with our service. Ensuring your satisfaction remains our utmost priority. Should you have any future celebrations, please remember that Flowers N Fruits is always here to assist you! 🌸🌟

Best Regards,
Flowers N Fruits.

Noté 5 sur 5 étoiles

Thank you team for your great service

Thank you team for your great service. Living overseas and missing all the good moments in India, the best way for us to express is through flowers. Your timely delivery and reach to remote places is commendable., Thank you once again.

14 juin 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Hop,

We greatly appreciate your kind feedback! It brings us immense joy to know that you were delighted with our service. Ensuring your satisfaction remains our utmost priority. Should you have any future celebrations, please remember that Flowers N Fruits is always here to assist you! 🌸🌟

Best Regards,
Flowers N Fruits.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, During my order I have provided wrong phone number ie.. instead of giving the receiver's contact number I gave the sender's (my) phone number. However, Flowers N fruits representative took extra steps that to contacted me via whatsup and email and the gift was delivered on time. I highly impressed on their service

9 juin 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Subra,

We greatly appreciate you for sharing your esteemed review. Your compliments and appreciation have brought us immense joy. We aspire for Flowers "N" Fruits to be the first name that comes to your mind whenever you think of "flowers". 😊

Warm Regards,
Flowers N Fruits

Noté 2 sur 5 étoiles

Quality

The fruits were not good when they arrived.
The communication can be better. After the order I got a notice via whatsapp there is an extra charge for delivery . This was too late and I had to cancel the order

16 décembre 2023
Avis spontané
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Réponse de Flowers N Fruits

Dear Rosita,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Poor in delivering what they promise…

Poor in delivering what they promise for. Had ordered 100 roses of bouqet worth of 5595 INR and there were only 75 roses in the bouquet and once you contact them they won’t accept their mistake.

28 avril 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Ria,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

Noté 2 sur 5 étoiles

DONT ORDER A GLASS VASE!

I ordered a bouquet of flowers with a glass vase. The bouquet of flowers was delivered in what was nothing more than a drinking glass! And they charged an extra Rs 200 for that for the drinking glass!
When I contacted customer service, they sent me a pic of how that GLASS can hold 10 flowers. It no doubt can hold 10 PLASTIC flowers that weight less than 10g, but try putting natural flowers in it and it keeps toppling from the weight. Also it is still not a VASE!

Update on 27/3/24:
The company has contacted me asking for the order number. So here it is FNF1718226574.

20 mars 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Bibhas,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Disappointing Experience with Flowers N Fruits.

My recent encounter with Flowers N Fruits left me deeply disappointed and frustrated. Initially, I placed an order for flowers on their website, with the total cost, including the delivery fee of RS 150, clearly stated as RS 2499. However, my optimism quickly turned sour when I received an email after a while placing my order (FNF1718221738), demanding an additional RS 300 so total delivery fee is almost RS 500 because, according to them, the location was supposedly far from the city.
To my dismay, the reason provided for the extra charge turned out to be false – the location was not as remote as claimed. Despite my best efforts to reason with their customer support team, Their unhelpful responses and refusal to rectify the situation meant I couldn't even wish my friend a timely birthday with the present I intended.
This experience has left me deeply concerned about the integrity of Flowers N Fruits. Resorting to such deceptive practices and disregarding the trust of their customers is simply unacceptable. It also casts doubt on the authenticity of their positive reviews, which now seem more like paid endorsements than genuine feedback.
In conclusion, my encounter with Flowers N Fruits was nothing short of a scam. I strongly advise potential customers to approach this company with caution to avoid similar frustrations. As for me, I will not be patronizing them again. They hold the money and for refund it almost takes 10 days.
This review serves as a warning to others and a call for Flowers N Fruits to re-evaluate their business practices.

10 mars 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Sai,

We sincerely apologize for the distressing experience you encountered with us. Firstly, we extend our deepest regrets for the disappointment and frustration caused by the discrepancy in the delivery fee for your order (FNF1718221738).

After carefully reviewing your order, it has come to our attention that the address you provided is located in Bongloor village, which is 35 kilometers away from Hyderabad city. It appears that when you placed the order, you only accounted for the delivery charges within Hyderabad city and not for the village address. Therefore, we have applied an additional charge to cover the delivery to the provided village address.

We recognize the significance of punctual and precise deliveries, particularly for significant events such as birthdays. Hence, we proceeded with processing your order, even though it required additional delivery charges. However, following your instructions, we regretfully had to cancel your order.

We acknowledge your dissatisfaction with the timeline regarding the refund process. Our objective is to expedite refunds promptly, however, please be aware that refunds may take up to 7 working days to appear in your account due to processing times with financial institutions.

If you require additional information or have any other inquiries, feel free to reach out to us at your earliest convenience. Our team is dedicated to helping you in any way possible.

Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Failed Delivery and No Refund

They conveniently failed to deliver flowers. The only job they had and failed miserably and now won't reply to my calls and messages for a refund. Stay away from these scammers

14 février 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Bhavesh,

We sincerely apologize for any inconvenience caused. We regret the delay in our response, as we encountered a surge in orders during the Valentine's Day period. Please be informed that we have already processed the refund for your order. We appreciate your understanding and patience.

If you have any further concerns, feel free to reach out to us. We value your feedback and strive to improve our services.

Warm Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Bad experience with Flowers n Fruits

Poor service. I ordered gifts for my parents wedding anniversary. They cancelled my order late on the day of the supposed delivery. Waited until the end of the day to let me know that they have to cancel my order. This left me with no chance to find alternatives to send gifts to my parents in India. Unhelpful staff, did not give me a reason for the last minute cancellation. Do not recommend their service to anybody.

7 février 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Lakshmy,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

Noté 1 sur 5 étoiles

Terrible service

Terrible service. I wish I could give negative stars.
I have used multiple sites to send gifts to loved ones in India, this one by far was the worst experience I have had. They would not tell you if your location is not covered by their service but make up some last minute excuses to tell you why they cant deliver. hey cancelled my order late on the day of the supposed delivery. Totally unhelpful staff members. Please don't order if you are not ordering to a big city.

6 février 2024
Avis spontané
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Réponse de Flowers N Fruits

Dear Lekshmi,

We empathize with your dissatisfaction and sincerely apologize for the inconvenience you encountered. Furthermore, we kindly ask for your order number to investigate this issue.

Warm Regards,
Flowers N Fruits

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