Fly Business Avis 

831
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... Voir plus

Noté 5 sur 5 étoiles

Having an experienced agent really helped with peace of mind. Kunika provided courteous and professional service. She stayed in communication. We got the flights we needed, after having difficultie... Voir plus

Noté 5 sur 5 étoiles

Lucas was vey honest , informative and hardworking. He doesn’t rest until he finds the best and most cost effective options. I am super pleased and will definitely recommend him to other friends and f... Voir plus

Noté 5 sur 5 étoiles

My customer service representative was Addey. She provided a great service - fast, efficient, professional. And the main thing of course was a good value for the business class tickets to Europe. I’ll... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

831 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(831)

470 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Silvio.

Great service from Silvio.
Plenty of good info led me to purchase.
Seems like a good way to proceed in booking my international flights

9 juillet 2026
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Réponse de Fly Business

Hi Tedd, thank you for your feedback. We’re glad Silvio provided helpful information and made you feel comfortable moving forward with your international booking. We truly appreciate the opportunity to assist.

Noté 5 sur 5 étoiles

Friendly knowledgeable professional…

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All this he did with extreme compassion even though he didnt know that I was changing my ticket to go back to KE to bury my kid bro who died suddenly.

Thank you Marcus.

7 juillet 2026
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Réponse de Fly Business

Hi Winifred, thank you for sharing such a heartfelt message. We’re truly sorry for your loss and are glad Marcus was able to support you with care during such a difficult time. Your kind words mean a lot, and we’re grateful he could help make the travel change a little easier for you.

Noté 5 sur 5 étoiles

Logan Parker is very responsive

Logan Parker is very responsive. Great service provided to mm and my wife.

8 juillet 2026
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Réponse de Fly Business

Hi Bruce, thank you for your feedback. We’re glad Logan was quick to assist and provided great support for you and your wife. We truly appreciate the opportunity to help.

Noté 5 sur 5 étoiles

Damon work with us tirelessly…

Damon work with us tirelessly throughout the whole process to get us a great deal and the timeline that suited us the best.

6 juillet 2026
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Réponse de Fly Business

Hi George, thank you for your feedback. We’re glad Damon worked hard to find a great option that matched both your budget and schedule. We truly appreciate the opportunity to assist.

Noté 5 sur 5 étoiles

It was a great experience with Jeff

It was a great experience with Jeff. He made the process very smoothly.

5 juillet 2026
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Réponse de Fly Business

Hi Ping, thank you for your feedback. We’re glad Jeff made the experience smooth and easy for you. We truly appreciate the opportunity to work with you.

Noté 5 sur 5 étoiles

Mark Linden is friendly and easy to…

Mark Linden is friendly and easy to work with. He is fast and responsive. I enjoyed working with him.
Alex

4 juillet 2026
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Réponse de Fly Business

Hi Alex, thank you for your feedback. We’re glad Mark made the process smooth and pleasant for you. We truly appreciate the opportunity to assist.

Noté 2 sur 5 étoiles

A bumpy and stressful experience, although with a terrific travel advisor.

This was my first time using this service and I was concerned to give them my credit card information and potentially get scammed. I was told I'd get confirmation from the airlines and could cancel within 24 hours. I also knew I could call my credit card company within that period. Once I got confirmation, I felt more comfortable. I did have to cancel within 24 hours and reschedule my travel for the following day. The travel professsional who assisted me, Kunika, was extremely diligent and responsive, calling me and responding to emails early and late. She told me multiple times that she'd been up throughout the night working on the changes, although to this moment I don't understand how making the new reservations could possibly have taken so many hours of her time.
Unfortunately, she chose to not cancel my reservation, but rather to change the date on the original reservation. So while she was working on that change (over several days), I lost my 24 hour window to cancel and again was laying in bed at night concerned I had walked into a scam and lost a large amount of money. It was very stressful, and there were other "red flags" that were irregular business practices for a travel agent, in my exerperience, that concerned me and caused me a lot of stress. In the end, Kunika came through like a star and I'd give her 5 stars. But the processs, which took many days with a lot of stress, was too much for me. I don't think I can do this again!

12 juin 2026
Avis spontané
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Réponse de Fly Business

Hi Pamela, thank you for sharing your experience. We’re truly sorry the process felt stressful and took longer than expected. Ticket issuance time can depend on the consolidator queue, but we understand that the wait and uncertainty were frustrating. We’re glad Kunika stayed responsive and was able to help in the end, and we appreciate your honest feedback as it helps us improve how we communicate during such situations.

Noté 5 sur 5 étoiles

great customer service

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The booking process was flawless, and I have absolutely no complaints.A huge shoutout to Jeff, who assisted me throughout the process. He did an outstanding job and provided top-tier customer service. I will definitely use Fly Business again for my future travel needs and highly recommend their services!

22 juin 2026
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Réponse de Fly Business

Hi Mark, thank you for sharing such wonderful feedback. We’re glad Jeff helped make your booking experience smooth and stress-free for such an exciting trip. We truly appreciate your recommendation and look forward to assisting with your future travels.

Noté 5 sur 5 étoiles
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Réponse de Fly Business

Hi Sandra, thank you for your feedback. We’re glad the booking process was simple and easy. We truly appreciate the opportunity to assist.

Noté 5 sur 5 étoiles
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Réponse de Fly Business

Hi Gerald, thanks for the feedback. We’re glad Oliver provided such a great experience, and we truly appreciate the opportunity to assist you.

Noté 5 sur 5 étoiles

William was amazing!

William was amazing!! He stayed on top of it weekly and helped me make my decision :)

25 juin 2026
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Réponse de Fly Business

Hi Cheri, thank you for your lovely feedback. We’re glad William stayed in touch and helped make the decision easier for you. We truly appreciate the opportunity to assist.

Noté 5 sur 5 étoiles

Kunika’s was great

Kunika’s was great, she was prompt, interested in our needs and efficient. She quickly put together a trip that fit us perfectly.

28 juin 2026
Avis spontané
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Réponse de Fly Business

Hi Susan, thank you for your kind feedback. We’re glad Kunika listened to what you needed and quickly arranged a trip that worked so well for you. We truly appreciate the opportunity to assist.

Noté 5 sur 5 étoiles

Rio Cruz is prompt and efficient

Rio Cruz is prompt and efficient. Much appreciated!

19 juin 2026
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Réponse de Fly Business

Thank you for your feedback. We’re glad Rio was quick to assist and made the process easy for you. We truly appreciate your kind words.

Noté 5 sur 5 étoiles

Our original flight to JRO was canceled…

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the same amount of money. He is a very impressive gentlemen.

25 juin 2026
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Réponse de Fly Business

Thank you for sharing your experience. We’re glad Melvin acted quickly when your original flight was canceled and helped find a better solution for your trip. We truly appreciate your kind words and are happy he could make a stressful situation much easier.

Noté 5 sur 5 étoiles

Agent came back quickly with a good…

Agent came back quickly with a good option, everything was quickly booked. Easy to work with.

17 juin 2026
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Réponse de Fly Business

Hi Mark, thank you for your feedback. We’re glad everything was handled quickly and easily. We truly appreciate the opportunity to help.

Noté 5 sur 5 étoiles

Easy and quick

Easy and quick. Good prices

17 juin 2026
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Réponse de Fly Business

Hi Jeni, thank you for your feedback. We’re glad the process was simple. We truly appreciate the opportunity to assist.

Noté 4 sur 5 étoiles

Doug was very helpful but we had…

Doug was very helpful but we had several issues on our part.

23 juin 2026
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Réponse de Fly Business

Hi Vicki, thank you for your feedback. We’re glad Doug was able to support you through the process. We appreciate your patience and the opportunity to assist you.

Noté 4 sur 5 étoiles

Michael Bennington was very helpful and Patient.

Michael benington behaved fine until i paid to buy the ticket.
He did not send me a hard copy of my business class ticket, as he repeatedly promised me. This is where the true integrity of the agent comes. Promising until the payment. And then going against his promise.
If this is how your company does business i may not come back to you for future bookings. In fact in December of 2026 i would need at least three tickets all business to india and back.
Would you ask Michael to live up to his word.
Thanks
George mampara
201 694 3434(c)

21 juin 2026
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Réponse de Fly Business

Hi George, thank you for your feedback and rating. We’re happy to hear that Michael took the time to assist you with care and patience. We truly appreciate the opportunity to help and hope to make your next experience a five-star one.

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