Fly Trip Travel Avis 

155
TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scammers clearly paying their staff to write false reviews. These stole off my grandparents 2 years ago. Still now not recieved a full refund for a holiday that was paid for on a debit card but they u... Voir plus

Noté 2 sur 5 étoiles

Booked a holiday package to Rome with this agent through Wowcher, now although at first they were prompt and helpful things weren't exactly great/ good starting from the package airline (Ryan Air). W... Voir plus

Noté 1 sur 5 étoiles

Think this Co no longer exists. They owe myself and it seems like hundreds of others refunds for holidays cancelled. I was last in contact with them 2 weeks ago. A little heads up peeps. Co is al... Voir plus

Noté 1 sur 5 étoiles

We had a holiday booked last July 2020 had our flight money back, but still no reply about our refund for our hotel and transfer. Was told were on a waiting list witch is absolutely discusting and w... Voir plus

À propos de l'entreprise

  1. Agrégateur de voyages
  2. Service d'hébergement de vacances
  3. Agence d'excursions
  4. Agence de voyages

Informations provenant de diverses sources externes

We are proud to be one of the leading independent Short Haul and City Breaks Specialists, providing exceptional packages to Europe. Like you, our expert consultants are passionate about travel, and having experienced many of the holidays themselves, can develop a deep understanding of your interests to tailor make the perfect itinerary. Whether it is a one stop destination, or multi-center holiday with multiple flights, accommodation, car hire or transfers, cruises and tours, we will ensure you get the best holiday at the most competitive price available.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,5

Tous les avis

(155)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Adam was helpful all through the…

Adam was helpful all through the process of booking our break to Amsterdam. He gave me all the information I needed to know and explained the process very clearly

2 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Adam was extremely helpful throughout…

Adam was extremely helpful throughout the whole process. He was able to get us a really good deal and extremely efficient in getting us the best price he could for us. He made the booking experience so much more easier to deal with and it was so nice to have adam deal with our holiday booking.

1 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Adam was very helpful and made booking…

Adam was very helpful and made booking our holiday very easy, he helped us to get a good discount, al in all Adam was probably the best booking experience I have ever had, and I have had a lot! Great work Adam, 1000 points for you.

1 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Do not book with this company avoid…

Do not book with this company avoid peter he's wripping probably everyone of... booked with this horrible company sent me to an hotel that was closed even though 48 hrs before they was 100 % it was open we was pretty much stranded we had the holiday from hell and paid a lot of money that we have found out was 3 times wat the holiday actually was ..Do not book with this company u will be disappointed avoid Donna as well another vulture... uv been warned ..avoid avoid avoid

28 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fabulous,clear and concise communication

I have just spent nearly the whole morning connecting with Adam at Fly Trip, his patience and endurance in dealing with me was exceptional. I highly recommend Adam and it was really great to book a holiday with a real person, 'Adam.' and not through the internet, So thank you very much. Deborah Frewin

25 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Here I am again

I apologise to anyone who is reading my reviews, but I am desperate for people to know about this company. I am now 5 months down the line when my trip was cancelled and still not had the full refund some of the money has been refunded. After more telephone calls emails where the agent either cuts off the call as soon as I give my name or never return my calls. This weeks excuse is they are still awaiting money back from suppliers but refuse to give me suppliers name ,won’t let me speak to accounts. I have however now been in contact with trading standards ,Atol (they weren’t a lot of help). But best of all a daily newspaper. This company can not be allowed to trade like this ,I even read on one review the customer was being penalised for putting up a bad review. I can not stress enough to everyone DO NOT BOOK WITH THIS COMPANY. I would be interested if anyone else is having the same trouble as I am. Also on one of my other reviews it says reviewer was contacted believe me this is rubbish no one has contacted me .

24 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

So it has now been over a month of…

So it has now been over a month of being promised a refund by Chris the operations manager but it seemed that the offer of a refund was only if I deleted my first review. Luckily I have gone to disputes with my bank & claimed my money from them. I have looked at their reviews & also reported some as they do not seem genuine!! I also had a call from Adam who informed me that being as Chris couldn’t “convince” me to delete the review he was now trying. I have been blackmailed by this company. Please be carefull when handing your money over, yes they are very helpful when booking they will bend over backwards for you. But any issues they will nor help you at all. Shame on your company.

23 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Adam made it all easy for us as we have…

Adam made it all easy for us as we have been searching for a cheap city break since yesterday and with his help we have manage to find just that. Adam was extremely helpful, he provided a great service and took his time in searching for the best cheapest flight and we cannot thank him enough

Thank you again to Adam for his amazing service, defo will call again in the future. 1000 point service and very professional

22 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service
I was very happy with how quickly my problems were dealt with by Katy. Very helpful indeed thankyou.

21 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible service - still waiting for refund

Booked on the phone then got a call back 2 days later to say the resort we wanted wasn't available, tried to book us somewhere else or at the same resort but for a higher price. After some discussion, they managed to book with another service provider for the original price.
However, when we got to the resort, they didn't have our reservation only a cancelled booking for us. After an hour of calls back to FlyTripTravel, they booked us in for the following night for our remaining holiday period and we had to pay for the 1st night ourselves at the resort. Told that this would be paid back to us but after 2 months we're still waiting for the whole amount to be refunded, as they've only given us a partial amount.
Trying to get anyone to take accountability for their mistakes and any kind of compensation has been virtually impossible. Very frustrating. Wouldn't recommend to my worst enemy.

14 septembre 2020
Avis spontané

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