Complete messers. Made two separate applications. Even had call with CEO. Zero answers on if application is denied or approved. Still receive the application status emails
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Lisez les avis des autres
Уже несколько месяцев пытаюсь подключить оплату на новом сайте. Все начиналось хорошо. Менеджеры быстро связались и начался процесс удовлетворения требований для подключения оплаты на сайте(регистрац... Voir plus
L'entreprise a répondu
Компания не выполняет того что рекламирует. Имея легальный бизнес, являясь ФОП - плательщиком налогов , предоставляя услуги FREELANCE, отправиви все документы, - получил отказ. Это прежде всего... Voir plus
L'entreprise a répondu
Bardzo ładna strona płatności dla klientów (wpisywanie danych karty w grafice karty) i wiele opcji płatności lokalnych dla klientów polskich i zagranicznych. Co bardzo ważne wypłata środków w walucie... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fondy is a leading one stop payment solution for cross border commerce, marketplaces and platforms that enables them to move money without friction. Our tailor made payment flow harmonises the entire journey from outgoing payments to incoming and all the intricacies in between. With Fondy, businesses can accept money and make payouts to partners in the currencies of their choice, while enjoying hassle-free online payments worldwide via convenient local methods.
Coordonnées de contact
40 Gracechurch Street, EC3V 0BT, London, Royaume-Uni
- +442080682591
- support@fondy.io
- fondy.io
2,4
Bas
142 avis
N'a pas répondu aux avis négatifs
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Great experience
Great experience - Great company - using them for both of our online business's - thank you, Fondy!
24 juin 2021
Avis spontané
Fast activation
Fast activation, stunning checkout pages and capable team. Fondy is a fantastic choice for companies looking to accept payments online.
Edit: They changed banks on 1.1.2022, told us we are no longer supported but did not give any reason why.
24 juin 2021
Avis spontané
Didn't work many times. No good service.
Didn't work. Tried to pay with my credit card at a dealer account using Fondy and it failed many times. Makes little sense to offer a service that doesn't work and makes customer angry.
24 juin 2021
Avis spontané
Réponse de Fondy
Hi Mari,
We're sorry to hear you were unable to process your payment. We'd like to inform you that our system operates 99.95% of the time but 0.05% doesn't and it is due to standard buffer.
We hope you can understand and apologise if we may have caused any troubles.
Thanks,
Fondy Team
Jestem bardzo zadowolona ze sprawnego…
Jestem bardzo zadowolona ze sprawnego wdrożenia płatności i ogromnej pomocy Pani Magdaleny przy poprawkach w naszym sklepie.
Płatności działają szybko, konwersja jest wysoka, a my mamy więcej zamówień ze sklepu online.
17 juin 2021
Avis spontané
Good starting - worst ending
Amazing service, experienced support, power scammer protection all in one! I am happy about my first month. Definitely, I suggest.
-----UPDATE-----
Never trust this company, my account was closed without reason and my money was confiscated for 190 days. I am still waiting to receive my payments. They also blocked my access to fondy dashboard. I can't even look at the hours for orders that have a chargeback request right now. I take back whatever praise I had before.
--UPDATE--17/02/2022
After 190 days they give a decision about 540 days more to confiscate my account's amount with their Ceo. Also, they are not allowed to me defending any chargeback requests since 29/09/2021. I am really tired, with no contact, no answers and no listening. They took all of my account's amount and just played with me with their unauthorized support employees.
17 juin 2021
Avis spontané
Réponse de Fondy
Hi Muhammed,
We're sorry to hear you are disappointed with our service and we apologise if we may have caused any inconvenience to your business.
If you'd like to learn more about your account closure, please reach out to our support team at help@fondy.eu with details of your experience with us. We'll follow up within a few hours from your latest request.
Thank you,
Fondy team
What a brilliant company with great…
What a brilliant company with great customer service, they have really gone the extra mile to help and accommodate our business
15 juin 2021
Avis spontané
Первые впечатления о сотрудничестве сFondy
Я только начала сотрудничать с Fondy, ноу меня уже они оставили приятное о себе впечатление. Поддержка отличная и кураторы тоже. Спасибо.
Надеюсь, что и дальше все будет ок.
9 juin 2021
Avis spontané
No protection.
4 juin 2021
Avis spontané
Réponse de Fondy
Hi Anton,
We're sorry to hear you are disappointed with our service and we apologise if we may have caused any inconvenience to your business.
If you'd like to investigate your case further, please reach out to our support team at help@fondy.eu with details of your experience with us so, we can follow up.
Thank you,
Fondy team
Convenient service and great customer support
Great, user-friendly, convenient service and wonderful team of customer support. I never had such friendly and client-oriented supporters like
Magdalena and Leonid.
24 mai 2021
Avis spontané
Really nice and helpful customer…
Really nice and helpful customer service :)
20 mai 2021
Avis spontané
Płatności działają bardzo dobrze
Płatności działają bardzo dobrze. Działam na polskim i holenderskim rynku i moi klienci z tych krajów mogą płacić używając lokalnych metod płatności. Bardzo mnie to cieszy.
Dziękuje Pani Magdalenie z Fondy za szybkie wdrożenie i pomoc.
18 mai 2021
Avis spontané
Jestem bardzo zadowolony ze współpracy…
Jestem bardzo zadowolony ze współpracy z Fondy, cała aktywacja przebiegła bardzo sprawnie.
Pan, który pomagał mi przejść cały proces - pełen profesjonalizm. Jestem bardzo zaskoczony, ponieważ z innymi bramkami płatności nie miałem tak pozytywnych doświadczeń.
Pozdrawiam
18 mai 2021
Avis spontané
Hi im very happy to fondy murcent…
Hi im very happy to fondy murcent service is coustemer care staff is very helpful and coustemer service is very nice thanks for fondy
18 mai 2021
Avis spontané
I am very grateful to Fondy
I am very grateful to Fondy, in particular to Niall in the Irish office.
Professional, efficient and super helpful.
A few false starts from my end, but Niall was patient and so supportive every step of the way.
I'm thrilled to be growing my business with this transparent and forward thinking company, a very welcomed breath of fresh air.
I happily give Fondy 5***** for believing in my business, together we grow, I couldn't be more thankful for the support.
18 mai 2021
Avis spontané
Polecam
Obsługa miła, proces rejestracji przebiegł bardzo szybko razem z implementacją na stronie. Polecam!
18 mai 2021
Avis spontané
Наше сотрудничество
Наше сотрудничество пока еще очень короткое, но уже могу сказать, что обслуживание и техподдержка отличные, и к тому же, удобная интеграция.
17 mai 2021
Avis spontané
Отличная платежная система
Использовали платежную систему на 5 проектах компании, как на европейском направлении, так и на русском. Удобная система интеграции с различными CMS сайтами, удобный интерфейс управления кабинетами и оптимальные условия по комиссиям и пр.
5 mai 2021
Avis spontané
Disapproved for no reason
Disapproved for no reason, after trying to move to Fondy from Stripe and Paddle due to better fees. "Application rejected" for a hosting/web development business, with "we don't have to provide any info or reason" Disappointing and I wouldn't recommend to anyone.
25 mars 2021
Avis spontané
Réponse de Fondy
Hi Ilya,
thank you for your feedback.
We're sorry to hear you are disappointed with our service and we apologise if we may have caused any inconvenience to your business.
You can learn more about our requirements for your website to be accepted by clicking here: https://fondy.io/uploads/2020/10/f_site_en.pdf.
If you'd like to investigate your case further, please reach out to our support team at support@fondy.eu with details of your experience with us so, we can follow up.
Thank you,
Fondy team.
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