foodpanda.pk Avis 

Honestly I don’t want to give 1 star even, lately I have placed an order and after waiting for 50 minutes they asking me to wait another 60 minutes. I mean i should starve to death and they wont give a damn. They wont let you cancel the order and force you to be awake and wait for them to deliver the food after 2 hand half hour. Ridiculous thing is that you cant even reach someone to talk. Nowhere on earth a company can force their customers to starve and be awake.
This has happened more than 5 times in one month.

Foodpanda has started charging card and stealing people's money without giving order or any permissions. The are scamming their users

boota road 36

Bad food app. Customer support keeps u bz in asking and inquiry even if u explain the issue. Have bad restaurants in partnership. Who sell stale or contaminated food. According to the system if u forget to check ✅ all the given complain boxes. They just make it a solid reasons for not listening further complains that were appear later. Such as on eating contaminated food that shows up late. So just give u 100 rs voucher instead. Even if u had spend more n your money go waste. Only seldom they might give u full refund in order to make their image good and get good reviews. It's obvious if u give bad reviews they delete it from their page by themselves. But every literate person know this tricky action nowadays.

I think it is a good thing but but but in larkana there are so many restaurants but in foodpanda we only get some restaurants so please improve and grocery store is only one and tax is 150 so please improve foodpanda and pakistan please please

Ordered the food, not delivered by making excuses that's check with other family members, People please don't make payments via card in advance, both food and payment eaters. Use Cash on Delivery, at least u don't waste ur money. Now provide alternative for the dinner, spent night with eating maggi noddles

The service is pethatic the staff is pethatic they can't refund my amount that they cut form my visa card I complain then they refuse to refund very disappointed behavior I will not recommend anyone not even me again in my life I just uninstall it now 🤬🤬🤬🤬🤬🤬😡😡😡😡😡

Order something. Received something else. The agent told me to consume to food and i will be getting a refund. Further contacting them, they told me they wont be able to give me a refund and the support is so worse. They keep on saying they have system restrictions and keep on pasting sxripts. also they wont be able to give a refund. Dont ever pay with card

Am having a worst experience with customer services of Foodpanda, they are hopeless and helpless with preloaded scripts. Mustafa Peracha CEO FP Pakistan should open up his eyes and go through the reviews especially coming from their corporate customers if they even consider it worth.

Worst Service Ever!

Highly Disappointed with pathetic customer service. If you place an order online and the restaurant cancels at last minute, foodpanda does not bother to pay any penny back to you, plus 'They dont care' they keep pushing your complaint to the point where u giveup on ur own! worst Refund service ever!

Never ordering from this place again!

Worst service as they provide incomplete products in the order

Foodpanda is not safe for online payments they doubled charged from my account and not refunding my amount...

So disappointed !
They charge people and don’t place an order and never refunds even after assuring . They just contact you to close the case thats it . They are intentionally doing this . Such a shame !

EXTREMLY 0/10 CUSTOMER SERVUCE DIDNT EVEN TRIED TO HELP !!

He didn't arrive at the spot in the first place, and then he overcharged us. We won't suggest it to anybody else.

Pathetic service by food panda since last 6 months, owing to fuel prices they increased delievery charges upto 179 PKR but still they give 3 orders to one rider so he will deliever you food late and its aboslutely cold and pathetic, complained so many times, no action. many times cancel ur order without replying back or giving you any information, just making money by use of poor riders

I ordered 3 subs and 2 drinks from Subway DD Block (DHA, Lahore) branch and received 2 subs. I initiated the chat with the Foodpanda agent and even called the restaurant. Both refused to take the responsibility and Foodpanda denied any refund. So disappointed!!!

Pakistani restaurants are slowly forgetting the definition of customer service. They don't know how to deal with a customer.

Crap customer service. Always have automated replies and reps cannot handle queries. Lie through their teeth and hide behind chat boxes. You cannot call them, so you just get ripped off. 10% of their revenue is probably earned through genuine customer grievances or their own incompetent policies.

Not the first time it has happened to me and won't be the last time. And you can stick your feedback survey in whichever orifice you find appropriate because you don't do a damn thing about it!