Für-trade Avis 

555
•
TrustScore 2 sur 5

1,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

WONT STOP CALLING.... USING DIFFERENT NUMBERS TO TRICK YOU INTO TAKING CALLS.... EMAILING CONSTANTLY.... Remove my details... also read most of your replys to the other negative comments its... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

i sign up one time just so ican use the demo chart, i recieve 3 calls every single morning every single day since. can you please stop calling me number ending in 035 as this is genuinely just weir... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I went on this site just to see what it was like, used the free version which doesn't actually trade, and now every day someone calls me saying I'm their client until I delete the account!!! I was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My stupidity to believe that the help was straight and direct, it’s far from that. Most probably if the people who claimed to be senior manager and with a dressed up title are not what I expected. I a... Voir plus

L'entreprise a répondu

1,9

Bas

TrustScore 2 sur 5

555 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 67 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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1,9

Tous les avis

(555)

46 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

scammers

I submited the withdrawal to their email 10 times, got 0 responses they keep ignoring me and not let withdraw the money SATY AWAY any money you deposit its like its gone but before you deposit they respond instanlty and are nice SCAMMERS

23 octobre 2024
Avis spontané
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Réponse de Für-trade

Dear Boštjan,

In order for us to be able to assist you, we require some more information.
Please reply to the email you've just received from Trustpilot.

Kind regards,
Fur-trade

Noté 3 sur 5 étoiles

Puedo decir que en el corto tiempo que…

Puedo decir que en el corto tiempo que he estado recibiendo asistencia o asesoría del personal de fortrader me siento satisfecho con la información que he recibido. Pero creo que pudieran mejorar algunos aspectos muy importantes para el aprendizaje del cliente, el tiempo que utilizan en llamada es muy limitado para las dudas que se crean en un aprendizaje de un proceso nuevo.

17 octobre 2024
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Réponse de Für-trade

Buenos días Leonel,

Muchas gracias por dedicar su tiempo en dejarnos una reseña. Haremos todo lo posible para que su manager dedique más tiempo a sus dudas y le facilite los recursos de nuestro apartado de Educación que seguro le ayudarán en su viaje por el mundo del trading.

Un saludo,
Fur-trade

Noté 5 sur 5 étoiles

They know how to approach and convince…

They know how to approach and convince a client. Also thank you for the daily signals.

18 octobre 2024
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Réponse de Für-trade

Hi Edith,

Thank you for the positive review and kind words.
We're pleased to see that you appreciate the efforts we have put to keep you up to date.

Kind regards,
Fur-trade

Noté 1 sur 5 étoiles

This company is not good poor service…

This company is not good poor service before sign up they keep talking nicely and keep follow up and promise us that if we sign up and we don't like service so we can refund our deposit any time 100% refund but now i keep trying to contact them but no one responding and i emailed 10 times but no response.... they are scamers.

29 septembre 2024
Avis spontané
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Réponse de Für-trade

Hi Tanzeel,

We are sorry to hear that you had such a bad experience.

You made serious claims that we need to examine immediately.
Unfortunately, we are unable to find your name in our database.

By now, you've received an email from Trustpilot asking for more information. Please reply to it at earliest in order for us to get to the bottom of this.

Kind regards,
Fur-trade

Noté 5 sur 5 étoiles
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Réponse de Für-trade

Good morning Mr Roux,

Thank you for taking the time to leave us a review. We wish you a successful trading journey!

Best regards,
Fur-trade

Noté 4 sur 5 étoiles

I dont like the high spreads

I dont like the high spreads. Especialy the spreads during asia opening hours.
When getting in to this. It will take time to learn all the extra information you will need to guide you for making desicions.

16 octobre 2024
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Réponse de Für-trade

Dear John,

Thank you very much for taking the time to leave a review.
We are sorry to hear about your experience with the spreads. We hope you can learn from your manager and our educational tools.

Best regards,

Fur-trade

Noté 4 sur 5 étoiles

Lo,único que me quejo es que para…

Lo,único que me quejo es que para cargar,la aplicación y para entrar tarda en cargar y entrar. apenas lohabri apenas estoy conociendo la,aplicacion

13 octobre 2024
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Réponse de Für-trade

Buenos días Javier,

Muchas gracias por dedicar tu tiempo en dejarnos una reseña. Nos alegra escuchar que por ahora estás satisfecho. Esperamos que la carga de la aplicación se deba a un problema de red, si continúa así no dude en decírselo a su manager.

Un saludo,

Fur-trade

Noté 1 sur 5 étoiles

Los representante que ustedes usan no…

Los representante que ustedes usan no dan seguimiento continuo a los clientes perdí 12,000 dólares por mala asesoría,pocas comunicaciones con los clientes.
Varias quejas tengo de Fortrade

14 octobre 2024
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Réponse de Für-trade

Buenos días Rodolfo,

Sentimos que esta haya sido su experiencia con nosotros. Ya hemos informado a su manager de su problema y se comunicará pronton con usted.

Un saludo,

Fur-trade

Noté 1 sur 5 étoiles

I wasn't informed about the possibility…

I wasn't informed about the possibility to lose my money without my decision to selling my capital that i had on apps.

11 octobre 2024
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Réponse de Für-trade

Dear Sasko,

Thank you for taking the time to leave this review of your personal experience.

Kindly note that in each and every publication that is made in our name, it is clearly stated that you may lose your investment.
We oblige our marketing teams to present it on every platform. in your specific case, you probably saw the following text "Вашиот капитал е во опасност" which was also explained over the phone and in the various documents you received.

Kind regards,
Fur-trade

Noté 3 sur 5 étoiles

At first when I started trading it…

At first when I started trading it seems hard but as times go by I have get a hold of it I lose but it is all in the game there is a time for everything but I am focus now.

9 octobre 2024
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Réponse de Für-trade

Dear Orlando,

We're very pleased to hear that you appreciate our platform and the service provided.
Be sure to trade responsibly.

Kind regards,
Fur-trade

Noté 5 sur 5 étoiles

Trading

I am liking building my account and learning at the same time. I'm getting good knowledge from my account manager. So all is good.

14 octobre 2024
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Réponse de Für-trade

Hi Francis,

Thank you for the great review.
We're delighted to hear that your training is going well and that we are meeting your expectations.

Kind regards,
Fur-trade

Noté 2 sur 5 étoiles

Unexplain missing funds

Signed up in February 2024. Got assisted by Donald to set up account then assigned Maria N as account manager. Went well for a while, got regular call and email updates from. Platform easy to use although frequently had difficulties signing in. Went sour when I did a withdrawal a few months in and realized my balance went lower than it was supposed to. Enquired about it by email with my account manager and then the signup rep. They never responded to my queries therefore I stopped using the platform.

1 juillet 2024
Avis spontané
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Réponse de Für-trade

Hi,

Thank you for taking the time to leave a review of your experience.

By now, you should've received an email from Trustpilot requesting you more information.
Please answer it asap in order for us to be able to get to the bottom of this immediately.

Kind regards,
Fur-trade

Noté 5 sur 5 étoiles

Best of the best

4 octobre 2024
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Réponse de Für-trade

Dear Yiber,

Thank you very much for the great review!

We wish you many more successful trades.
Kind regards,
Fur-trade

Noté 1 sur 5 étoiles

I've spent 2.150euros

I've spent 2.150euros, bought a Ferrari, and now I don't have money for gasoline...

8 octobre 2024
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Réponse de Für-trade

Hi Andrej,

We're very happy to hear that you were able to to make such a profit with your 2150Eur investment, sufficient to purchase a Ferrari!
Yet we don't understand if it was so successful, why did you leave a negative review.

Kind regards,
Fur-trade

Noté 1 sur 5 étoiles

Your servers have been malfunctioning…

Your servers have been malfunctioning for quite a while

26 septembre 2024
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Réponse de Für-trade

Hi Jesus,

Thank you for taking a moment to leave a review.

Did you happen to communicate this with your account manager?
We'd appreciate any more detail that you can provide in order to get to the bottom of this.

Kind regards,
Fur-trade

Noté 1 sur 5 étoiles

Official Complaint - Do Not Deposit Any Funds To Scammers

Dear Hisham

I am writing to formally challenge the compliance process followed by your company, which has resulted in the mis-selling of your trading platform product. The requirement to deposit funds for account verification is deceptive and coercive, violating FCA guidelines.
I am extremely dissatisfied with the service provided by Hamaza. My valid UK driving license was rejected for address verification simply because it is over five years old. When I inquired about FCA compliance, Hamaza became aggressive and made inappropriate comments regarding my nationality , “I was inappropriately asked about my nationality, with comments such as, ‘You’re Indian, speak in Hindi,’ which is utterly unprofessional. Hamaza then went on to state that he is Pakistani and remarked that he could see my passport details, including where I was born. This behavior is entirely unacceptable and raises serious concerns about professionalism and respect.”

I was informed that verification would take 4-5 days, which is unacceptable , verification must instant via system.

Firstly, the requirement to deposit funds as a prerequisite for account verification is both unwarranted and deceptive informed by deauf. This practice appears to be a form of coercion, effectively blackmailing customers into committing financially without full transparency or consent. Such tactics are in direct contravention of the FCA's principles, which mandate clear, fair, and non-misleading communication with clients.
Furthermore, the manner in which this product was presented to me failed to provide a comprehensive understanding of the associated risks and costs, which is a fundamental requirement under FCA regulations. This lack of transparency and due diligence in ensuring that the product is suitable for my needs constitutes a clear case of mis-selling.
I demand an immediate review of this matter and a full refund of any funds deposited under these misleading pretenses. Additionally, I expect a detailed explanation of the steps your company will take to rectify this situation and ensure compliance with all relevant regulatory standards in the future.
Failure to address these concerns promptly will leave me no choice but to escalate this matter to the FCA for further investigation.

Furthermore, my deposit remains unavailable for trading, and the withdrawal process is a nightmare, laden with excessive procedures. Although you claim customer service is based in Turkey, it is primarily handled from Pakistan, where senior managers are rude, unprofessional, and aggressive. Hamaza even threatened to file a complaint against me, showcasing a complete lack of proper customer service.
I demand an immediate review of this matter, a full refund of any funds deposited, and a detailed explanation of how you will rectify these issues and ensure compliance with FCA standards. Failure to address these concerns will compel me to escalate the matter to the FCA.
I expect your swift response.
Yours sincerely,
Sanghajeet Adhangale

5 octobre 2024
Avis spontané
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Réponse de Für-trade

Dear Sanghajeet,

Thank you for leaving a detailed review of your experience.
We kindly ask you to bear a bit more with us as we reach out to all relevant teams and get to the bottom of this as this is NOT how we operate.

Kind regards,
Fur-trade

Noté 5 sur 5 étoiles

Even Amateurs can trade with Fortrade

My experience is great because the team that deals with my account gives great advice and encouragement and the app makes my fear of trading minimal because it is easy to understand

4 octobre 2024
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Réponse de Für-trade

Dear Jodian,

Thank you very much for the great review.
We're very pleased to hear you appreciate the platform and assistance you've received.

Kind regards,
Fur-trade

Noté 1 sur 5 étoiles

So many cold calls

So many cold calls. Asked repeatedly to be removed from their system and to stop calling me yet they persist even years after I initially enquired about them.
I think I have blocked some 20+ phone numbers but they just call again when they get a new one....
Avoid at all cost! They'll never leave you alone.

4 octobre 2024
Avis spontané
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Réponse de Für-trade

Dear Stephen,

We apologize for any inconvenience caused.
In order to assist you, please answer Trustpilot's email, requesting more information.
Once we have that, we will contact all the relevant teams and have your account removed.

Kind regards,
Fur-trade

Noté 5 sur 5 étoiles

I am new to trading and have started…

I am new to trading and have started with a minimum investment. I have been allocated a Senior Manager - who I talk to on a daily basis to discuss strategy and how to use the app to place trades. having this support for a newbie is fantastic. Fortrade research team produce daily reports and forcasts (Geopolitical and Technical) on what to trade and the stop loss/take profit rates to protect your cap.

3 octobre 2024
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Réponse de Für-trade

Hi,

Thank you for the great feedback.
We're delighted to hear your appreciation of the efforts we put.

You might also want to check our trading academy for more tutorials that can assist.

Happy trading,
Fur-trade

Noté 3 sur 5 étoiles

When I decided to withdraw the little…

When I decided to withdraw the little money in my wallet back to my Credit Card it never arrived!

2 octobre 2023
Avis spontané
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Réponse de Für-trade

Hi Sharina,

Thank you for leaving this important review.
In order for us to get down to the bottom of it, it is important that you reply to Trustpilot's email requesting more information.

Kind regards,
Fur-trade

***Update***

Thank you for providing us with more information.
Please bear with us as we have the matter looked into and contact the relevant teams.

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