Fountain Store Australia & New Zealand Avis 

1 092
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just wanted to say thank you, and also apologise for judging the situation too quickly at the beginning. When the first fountain arrived damaged, I was very disappointed and worried becau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The two figurines I purchased arrived in a timely manner, were very well packaged and protected, and look absolutely beautiful! I am really pleased with the quality of these delightful pieces of art t... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

My fountain looks great, however I am a bit disappointed that the bubbler is very small. You can hardly see or hear the water moving. Ordering, delivery and customer service was very good.

Noté 5 sur 5 étoiles

Suzy arrived broken, i sent a photo and email and within a half hour i had notice a new one was on the way. Recieved 2 days later. I have never experienced such attention from any store anywhere ,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 46951298991

  1. Jardin
  2. aussi dans
  3. Boutique de cadeaux
  4. Cheministe
  5. Entrepreneur spécialisé dans les fontaines
  6. Fournisseur de plantes artificielles
  7. Magasin de design et de décor intérieur

Écrit par l'entreprise

Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.

Best Quality Fountains in Australia

Écrit par l'entreprise

Designer Quality at Affordable Prices
We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 092)

339 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Sorted out my issue quickly and without…

Sorted out my issue quickly and without fuss.

1 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Barb,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 4 sur 5 étoiles

Easy to order

Easy to order once navigated to the correct Web page. Now waiting for a delivery date and tracking details

17 février 2026
Noté 5 sur 5 étoiles

Thankyou!

Absolutely love our purchases. What you see on the website is exactly what you receive. Ordered on a Sunday night and received them to the Gold Coast by the following Thursday. Our fountain and two ornamental items have now transformed our entrance. Very welcoming for guests and for us to come home to.

19 février 2026
Avis spontané
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Chris,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Quality Fountain !

What a gorgeous fountain purchased from a really well organised and informative online shop! Love the substantial weight of this quality fountain. It is STUNNING! Communication as to shipping progress was so helpful. I am impressed !

16 février 2026
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Réponse de Fountain Store Australia & New Zealand

Thank you very much Julie,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 4 sur 5 étoiles

Extremely quick on delivery.

Extremely quick on delivery.

15 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thanks for the review, please let us know what could we have improved to deserve your 5 stars

Noté 5 sur 5 étoiles

Delivered within the time frame l was…

Delivered within the time frame l was given. Packed secure . Very Happy with my choice .

14 février 2026
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Réponse de Fountain Store Australia & New Zealand

Thank you very much Jean,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Superlative Service n Product

Well, the review title says it all. A seamless purchase experience with great communication and to top it off, the product is more than excellent.

Highly recommend this site

14 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Sean,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 3 sur 5 étoiles

Buddha fountain

Arrived as pictured. Looks great in first look. LED looks great. Raindrop effect not centered so thts a negetive point. The structure material is quite fragile and start developing cracks after few days. Overall good product but not worth the price

27 janvier 2026
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Réponse de Fountain Store Australia & New Zealand

Thanks for the feedback

Noté 5 sur 5 étoiles

The product is great, customer service exceptional!

The product is great, and just as pictured.
The customer service was exceptional because it was personalised (ie. till the this item was delivered, I was in contact with the same person who knew the history of original purchase item and the exchange for this one)

13 janvier 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Diane,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Ive purchased multiple times from here

Ive purchased multiple times from here. I love everything I have ordered. Speedy delivery.

26 janvier 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Karen,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Lovely customer service

Lovely customer service - prompt follow up to confirm my address, parcel sent so quickly as well

Product was the pink poodle vase - absolutely love it! Quality product at great price and love that its quirky and original

26 janvier 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Amazingly easy, quick, and faultless

We picked a product on the webpage on Sunday evening, and it arrived interstate on Tuesday afternoon. Less than 48 hours, and it was a large package (120kg on a pallet)! Purchase process was straightforward, and the item arrived well wrapped and in perfect condition. Amazing!

8 février 2026
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Réponse de Fountain Store Australia & New Zealand

Thank you very much Mark,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Faster delivery and happy with purchase

Faster delivery , so happy with the purchase.

2 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Deepti,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

What a fantastic Fountain

The Fountain Store made it easy to select what we wanted via the website. The fountain was exactly what we were looking for. Arranging delivery to Queensland was easy and at a great price. Once with Mainfrieght we had constant updates until it was delivered in just 3 days from purchase.
Setup was simple, worked straight away and looks great and a real centre piece. It is bound to get plenty of compliments.
Thankyou Fountain Store.
Kind regards
Ron, Hope Island Qld

2 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Ron,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Thank you so much

Thank you so much! Although my parcel initially arrived damaged due to transport, the company replaced the entire order very quickly. I had a great experience with their customer service and will definitely recommend them to others.

29 janvier 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Pema,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Love my fountain and pots

Love my fountain and pots

2 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Nicky,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Prompt service

Prompt service, great statue, cheap freight.

1 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Wendy,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Turtles 🐢

Love the item bigger than I expected which suits me fine.
Delivery was quick. Got it on a Tuesday ordered on a Sunday.
Looking forward to ordering more items..

1 février 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Scott,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Noté 5 sur 5 étoiles

Beautiful

Beautiful, shipping was quick and everything was well packed so nothing came broken! will definitely be ordering again

11 janvier 2026
Logo de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Thank you very much Erin,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

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