I just wanted to say thank you, and also apologise for judging the situation too quickly at the beginning. When the first fountain arrived damaged, I was very disappointed and worried becau... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I just wanted to say thank you, and also apologise for judging the situation too quickly at the beginning. When the first fountain arrived damaged, I was very disappointed and worried becau... Voir plus
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The two figurines I purchased arrived in a timely manner, were very well packaged and protected, and look absolutely beautiful! I am really pleased with the quality of these delightful pieces of art t... Voir plus
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Suzy arrived broken, i sent a photo and email and within a half hour i had notice a new one was on the way. Recieved 2 days later. I have never experienced such attention from any store anywhere ,... Voir plus
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It was difficult to make a decision as to which fountain to choose but I think we made the right one. I would have appreciated a bit more information about which date to expect it. At one stage it was... Voir plus
L'entreprise a répondu
Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.
Écrit par l'entreprise

2/2 Rachael Cl, 2128, Silverwater, Australie
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Réponse de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand
As always Gorgeous and beautiful Fountain..I highly recommend it.

Réponse de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand

Réponse de Fountain Store Australia & New Zealand
Absolutely delighted!
I recently purchased a tabletop fountain from Fountain Store Australia & New Zealand, and I couldn't be happier. The product itself is absolutely excellent, beautifully designed, high quality, and it brings such a lovely, peaceful atmosphere to the room.
On top of a great product, the customer service was fantastic. The ordering process was seamless, and everything arrived safely and promptly. Highly recommend this store if you're looking to add a little tranquility to your space!

Réponse de Fountain Store Australia & New Zealand
I am very happy with the item that I purchased. This is the second time I have purchased this item. The first time I didn't receive any tracking information and when I questioned this I was informed that the item had been damaged in transit. I received a refund as the item was out of stock. Once there was more stock I received an email.

Réponse de Fountain Store Australia & New Zealand
Yeah I was really impressed.company really did good

Réponse de Fountain Store Australia & New Zealand
I love the product and very prompt delivery. And the company has a storefront in NSW so it’s real.

Réponse de Fountain Store Australia & New Zealand
Very disappointed. The product description stated delivery would take 5–10 days, but my order didn’t arrive until 1.5 months later. The long delay was frustrating, and there was no clear communication about why it was taking so long. If you need this item within the advertised timeframe, be aware that the actual delivery may be much longer.

Réponse de Fountain Store Australia & New Zealand
The fountain was exactly as pictured, and really easy to put together. Website was easy to navigate, prices were fair & there was a fantastic selection to choose from . Delivery was quick - the fountain arrived nearly a week ahead of schedule. I would definitely order from them again!

Réponse de Fountain Store Australia & New Zealand
The delivery was prompt and the goods are in excellent condition. We’re very pleased with the product ‘Clarita Solar Bird Bath Fountain’, it’s beautiful. Fully recommended.

Réponse de Fountain Store Australia & New Zealand
Arrived promptly, mostly what I wanted although the fake plants look pretty tacky in real life.

Réponse de Fountain Store Australia & New Zealand
Great customer service. Fast delivery. High quality item as expected.

Réponse de Fountain Store Australia & New Zealand
I was very surprised with the service, we purchased a electric fireplace on Monday night and we had the fireplace at our house on Wednesday morning, very happy with our purchase and thank you for your prompt service.
Thanks
Sally

Réponse de Fountain Store Australia & New Zealand
I purchased a water fountain and it arrived super quickly. I’m really impressed with the service and how fast the delivery was. The fountain is absolutely beautiful and I adore it. It looks even better in person and works perfectly. I’m so happy with my purchase and would definitely buy again.

Réponse de Fountain Store Australia & New Zealand
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