Foxhills Jewellers Avis 

520
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I found your website easy to navigate with a good choice of Tiffany bracelets with comprehensive details. My purchase arrived promptly the very next day and was nicely packaged. The quality of the sai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I stumbled across Foxhills on-line when looking to sell two unwanted pieces of jewellery from Tiffany’s. The website form was easy to fill in and add photos, an email response was swift and my piece... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service came within 24hrs of ordering beautiful packaging used before & would certainly use again Thank you 🙏

Noté 5 sur 5 étoiles

The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago! I was so happy to find a pai... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. aussi dans
  3. Bijouterie
  4. Expert en bijoux
  5. Service de rachat de bijoux
  6. Service de réparation de bijoux
  7. Service de réparation de montres

Écrit par l'entreprise

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

520 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(520)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Prompt delivery, nicely packaged & Tiffany bracelet just as described.

I found your website easy to navigate with a good choice of Tiffany bracelets with comprehensive details. My purchase arrived promptly the very next day and was nicely packaged. The quality of the said bracelet was just as described and my daughter is thrilled with her birthday gift. Thankyou.

5 octobre 2026
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Réponse de Foxhills Jewellers

Hi Janet, That's lovely to hear, thank you for taking the time to review us and for your purchase. I'm sure she was thrilled! :-)

Noté 5 sur 5 étoiles

Great communication and a fast transaction.

I stumbled across Foxhills on-line when looking to sell two unwanted pieces of jewellery from Tiffany’s.
The website form was easy to fill in and add photos, an email response was swift and my pieces were checked and an offer made quickly. The bank transfer was fast and I have no issues.
Great communication and a fast transaction.

7 octobre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hello, Thanks for taking the time to review us and our services, we are pleased to hear how easy everything was for you.

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, beautifully packaged

28 septembre 2026
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Réponse de Foxhills Jewellers

Hi Lorraine, Thanks for taking the time to review us. We are pleased to hear it arrived quickly and you liked our packaging. Thanks for your purchase, we hope to see you again soon!

Noté 5 sur 5 étoiles

Very good service

Very efficient speedy transaction and good communication from start to finish. Gave a good price for my Tiffany Cufflinks. Nice and polite colleagues too. Would 100% recommend with confidence.

30 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Tom, Thanks for taking the time to review us, its lovely to hear such great feedback. Please get in touch should we be able to help with anything again.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, & helpful staff. My parcel arrived fast beautifully packed. I would not hesitate in buying again. Thank you Foxhills

29 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Dee, Thank you for taking the time to review us. We are pleased to hear you you would come back and buy again and we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Beautifully packaged and prompt delivery.

1 septembre 2026
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Réponse de Foxhills Jewellers

Hi Philippa, Thanks for taking the time to review us, we are pleased to hear you thought you had excellent service and liked our packaging, we look forward to seeing you again :-)

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend. Quick delivery and lovely product.

1 septembre 2026
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Réponse de Foxhills Jewellers

Hi Hannah, Many thanks for taking the time to review us, and for recommending us, we are pleased you received your item quickly and you liked it, enjoy wearing it. :-)

Noté 5 sur 5 étoiles

Second purchase made through this…

Second purchase made through this company. Professional service. Item revieved promptly and as described. Would highly recommend Foxhills

12 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Sue, Thanks for making another purchase with us and for taking the time to review us, we are pleased to hear you received your item quickly and were pleased with our service. Thank you for recommending us and we look forward to seeing you again.

Noté 5 sur 5 étoiles

Tiffany earrings

The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago!
I was so happy to find a pair still for sale from a reputable company!
Thank you for the speedy delivery

5 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Lorraine, we are pleased to hear you were finally able to replace them and through us! enjoy wearing them and we hope to see you again soon.

Noté 5 sur 5 étoiles

Tiffany Bracelet Experience

Good Morning
Thanks for the amazing service and delivery of the Tiffany Pearl Bracelet I’ve just received this morning my wife loves it a gift for 30 years anniversary
Kind Regards
Roger

12 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Roger, Thank you for taking the time to review us and for your purchase! We are pleased to hear you had such a great experience and your wife loves it, its a lovely gift for 30 years of marriage :-)

Noté 5 sur 5 étoiles

perfect in every way

I purchased a tiffany bracelet from them. I dealt with a lovely girl called Michelle. I asked so many questions about the item before buying it and she was super helpful and wasn't bothered by all the questions I asked!!!!
What an asset she is to Foxhills!!! Thank you Michelle

8 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Thank you for taking the time to review us, we are pleased to hear Michelle was able to help you with all your questions. Thank you for your purchase and we look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Very helpful communication when my…

Very helpful communication when my purchase was a day late by Royal Mail.
Been looking for this Tiffany cable car charm for a few years, delighted with it.

2 septembre 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Shelia, Thanks for your purchase and taking the time to review us. You certainly have purchased a very rare item, we are pleased to hear you are delighted with it. Please don't hesitate to get in touch should we be able to help with any of your future jewellery needs.

Noté 5 sur 5 étoiles

Amazing selling experience

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

26 août 2026
Avis spontané
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Réponse de Foxhills Jewellers

Thank you for taking the time to review our service. We are pleased to hear you had very good and fast communication with us. Please get in touch should we be able to assist with any of your future jewellery needs.

Noté 5 sur 5 étoiles

Great service, quick and easy.

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed the quote I had received a few days later. Once I shared my bank account details payment was made and in my bank immediately.

25 août 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Samantha,

Thank you for taking the time to review us.

We are pleased to hear you found the service quick and easy. Please don't hesitate to get in touch again should we be able to assist with any of your jewellery needs.

Noté 5 sur 5 étoiles

Well what can i say other than… GREAT SERVICE

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it to discover my mistake. I ordered the wrong size! Got on the phone and Michelle was awesome she explained the return process and helped me pick a replacement. I ordered this replacement online again got next day service and it is perfect. Michelle's communication and level of service was second to none. Would highly recommend.

18 août 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Elayne,

Many thanks for taking the time to review us, your feedback is valuable to us and others.

We are pleased to hear you had great service and we were able to assist with changing your gift.

We look forward to seeing you again soon :-)

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, a great choice of jewellery,brought my daughter some earrings which were very beautiful and reasonably priced,and treated myself to a lovely necklace,the customer service was brilliant and my items were beautifully wrapped.

31 juillet 2026
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Réponse de Foxhills Jewellers

Hi Natalia,

Thank you for taking the time to review us.

We are pleased to hear you had a great experience and we look forward to welcoming you back into store soon.

Noté 3 sur 5 étoiles

Poor quality item received

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the condition. There were visible marks/scratches and one of the earring backs appeared noticeably different in colour from the other.

I contacted Foxhills and was able to return the earrings, and they subsequently processed a full refund of the £245 purchase price. However, I was still left out of pocket for the original £11.99 postage and the cost of returning the item.

I appreciate that the refund was processed without a dispute, but I don't think an item in the condition I received it should have been described as “Excellent”. I would therefore have expected the issue to have been picked up before it was sent out.

The refund was handled satisfactorily, but the condition of the item was disappointing.

30 juillet 2026
Avis spontané
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Réponse de Foxhills Jewellers

Hi Alex,

Thank you for your feedback.

Our "Preloved – Excellent" grading does not mean an item is brand new or unused. As these are pre-owned pieces, they may show signs of previous wear that are consistent with their age and use. We aim to describe items as accurately as possible and recognise that expectations of condition can vary between customers.

We're pleased we were able to resolve the matter promptly by accepting the return and issuing a full refund of the purchase price. While we understand your disappointment, we believe the condition was consistent with a pre-owned item rather than a new one.

We are pleased to hear the return was handled to your satisfaction.

Noté 5 sur 5 étoiles

Highly recommended

These guys carried out a repair to my wedding ring. Very professional from start to finish. Would definitely recommend them.

3 août 2026
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Réponse de Foxhills Jewellers

Thank you so much for your lovely review! We’re delighted to hear that you were happy with the repair of your wedding ring and that you found our service professional from start to finish. It was a pleasure to help, and we really appreciate your recommendation. Wishing you many more happy years with your ring! 💍

Noté 5 sur 5 étoiles

Very prompt delivery

Very prompt delivery, excellent service

31 juillet 2026
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Réponse de Foxhills Jewellers

Thank you for your wonderful review! We’re delighted to hear that you were pleased with our service and that your order arrived promptly. We really appreciate your feedback and hope to welcome you back again soon!

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