Foxwelldiag Avis 

The unit works extremely well, the software updating process is impressive, they’ve put a good deal of thought into making it ‘just work’, and perhaps even more impressive is the 10 out of 10 customer support.
I had a minor issue, my fault not the unit, and Annie / the Customer Support team jumped right on top of it, with swift messaging and positive corrective actions - everything sorted and I’m a happy customer. Thanks again, Annie.
Regards, GS

I had a friend who used a Foxwell scanner on one of my cars to diagnose an issue I couldnt trace on my own. It worked to perfection! so I knew when the opportunity to purchase my own came up, i did not hesitate to buy it.

Their customer support is probably the best experience ive EVER had online.

Buy with confidence! Their customer service has your back and their scanners are amazing

Im really impressed by this company! ~Emerald Ignacio

The customer service was helpful and responded to all my queries.

At first I was perplexed because the instrument display said my vehicle was not recognized, but as I communicated with customer service, they advise “hey you gotta register a darn thing first”,well after I registered and plugged it in, it turned out to be everything I hoped for and more it’s a beautiful instrument and it displays avenues that I didn’t even know existed on the vehicle. I am completely satisfied with it and would definitely recommend the Foxwell experience to any do it yourself that’s looking to learn more about their vehicle, just remember registration of the device is Paramount.

Company has yet to respond to several emails, which started back at the beginning of june.

Solid construction, easy compatibility got the one that was Mercedes specific 2021 E450 converter purchase to reset the parking brake warning

Plugged it in it work it a note in the system ended up getting my brakes redone so I didn’t need to do anything

Always ⭐️⭐️⭐️⭐️⭐️ service. i must also add that my NT710 Foxwell Tablet Scanner paid for itself many times over within the first month. Along with Chat GPT, its assisted me to figuer out some issues that even amy preferred local mechanic couldn't address. TYSM. Jasin

Purchased Foxwell scanner 510Elite and downloaded different software few times. Had trouble due to my son setting up account and not using my account. Foxwell support came to my rescue. I believe we are on different time zones but regardless they were prompt, courteous and extremely helpful. They make buying and using a Foxwell Scanner all the more an amazing experience. Scanner and car specific software is awesome, highly recommend!

Easy process

It kept on informing the support group of the results that were not working. After several attempt to fix my problem, they kept trying different things until we finally were successful in solving my problem.

Excellent company, tools are fantastic too. Customer service is also great.

The service I received from Foxwelldiag was great Annie was fantastic always got back to me about my problems with a solution and finally solved I must of drove her crazy 😂 THANKS

Support was very helpful to assist me with the correct choice that would work with my 2010 Cadillac DTS.
The NT630 PLUS was easy to operate to bleed the ABS system.

Foxwell was responsive to my questions and concerns. The issue and the questions I had were resolved and answered.

Responsive email aftercare support and really useful device which helped save me money on repairs at the garage

A very helpful company. I bought the NT530 Plus and there was a bit of a learning curve for me. Foxwelldiag helped me get to grips with things over the course of a few days showing knowledge, professionalism and a good deal of patience with some of my noob questions. Very happy.

It was very easy to add another car manufacturer to my NT710. Customer support was prompt, and now I can see all of the 27 DTC's on my car as opposed to the 2 codes shown on a generic OBD2 reader.

Excellent customer service. I had an issue with my scanner and sent it back, they allowed me to just pay the difference and get a different model. They were extremely helpful a d very responsive. I highly recommend them.

Inquired about doing some coding with my NT710 that I purchased directly from their website about 1 year ago as I was not sure if it was capable. Contacted them via the chat on their website. Annie was quick at getting back with me with an answer and an explanation of the procedure to accomplish what I was looking to do. We found an issue with the language (not translating to english from German) deep within the coding menu and Annie was quick to translate and guide me through the rest of it. She also noted they have recorded the issue and will work to resolve it in the next software release.

Very happy with the support and product capability to perform the coding I was looking to acheive.

purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 2017-2021 for my 2022 Tucson. I tried both options it gave me for brake service, and both produced a screen of failure. I tried to update the software on my new unit and after completion tried it again and both times said failure. so would not provide the EPB service it stated it would and have not heard back from the manufacture as of yet. I purchased it from the manufacture rather than a 3rd party hoping for better customer service and or returns still waiting.