Franklin Legal Group Avis 

56
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Overall, my previous and current experience has been great! Very quick to take my call, the customer service representative has always been very knowledgeable in answering my, they have respectful, an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with Franklin Legal Group. From the beginning, the staff was professional, helpful, and respectful. They made the process easier to understand and were always willing to answe... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

They handled most everything. I think they did a fair job. They could improve on their communication and their website is difficult to navigate. I wish they were more transparent with where they were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The communication between me and FLG and the other sources tied with our agreement. The handling of my credit settlement has been smooth sailing so far.

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(56)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was nice to actually talk with a real…

I was nice to actually talk with a real person when I called. They took the time to fully explain what was going to happen and how it worked. Every person I talked to was patient and answered all my questions in terms I understand and would go into detail when I was still unsure. They made this hard situation alot easier Thank you

1 juillet 2026
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Réponse de Franklin Legal Group

Hello and thank you for such a thoughtful review! Have a great weekend :)

Noté 5 sur 5 étoiles

My overall experience has been…excellent!!!!

My overall experience has been wonderful with Franklin Legal Group. They have always been so helpful and knowledgeable. They are always able to answer my questions. Their email replies and phone calls are also always done in a timely manner. They have been great to work with.

24 juin 2026
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Réponse de Franklin Legal Group

Hello Amber! We're happy you are pleased with our services! We have enjoyed working with you :)

Noté 5 sur 5 étoiles

They’re legit!

They have made the process much smoother and easier for me! Constantly keeping in touch regarding anything that has come up along the way! Would totally recommend them!

12 juin 2026
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Réponse de Franklin Legal Group

Hi Dulce!! We appreciate the confidence you have in Franklin Legal Group! Thank you for the feedback and have a fun day! :)

Noté 5 sur 5 étoiles

I’m so happy to be working with this…

I’m so happy to be working with this company. You guys are just the best thing I have ever had in my life. Since I sign up with you guys I have never had a single problem with you guys. God will bless you guys for making sure I get out of debt. I will definitely recommend every body to this company.

3 juin 2026
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Réponse de Franklin Legal Group

Hi Gillian! Wow! This is so encouraging to hear! We enjoy servicing you and thank you for the feedback! :)

Noté 4 sur 5 étoiles

Less stress

Less stress, now that im in the program.

20 mai 2026
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Réponse de Franklin Legal Group

Hi Jean! Less stress is a good thing! Happy we can help :)

Noté 5 sur 5 étoiles

Rep that answered took care of all my…

Rep that answered took care of all my needs, including changing bank acc - helping sign disclosure agreement. She was knowledgeable and very pleasant.

7 mai 2026
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Réponse de Franklin Legal Group

Hello Teresa!! Thanks for taking the time to share about your positive experience with Franklin Legal Group :)

Noté 5 sur 5 étoiles

Very helpful.

Very helpful.

4 mai 2026
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Réponse de Franklin Legal Group

Howdy Glenda! We appreciate the compliment and are so glad you found our Firm to be helpful :)

Noté 1 sur 5 étoiles

Franklin Legal Group is a scam.

Franklin Legal Group promised they would settle our debt for 40-60% of what it originally was, told us not to pay any of the companies we owed money to while they "negotiated" and we paid into an escrow account that they held.our money in for us. We were served twice in this time period with companies threatening to sue us and their answer to this was that we could send them more money or deal with it on our own. No other advice was offered, just give us more money screw off. The one debt they did settle for us ended up costing us more than the original debt because of their fee, and it wasn't an insignificant amount more to us. We pulled all of our creditor account from them and negotiated ourselves. Ended up settling for about 40-60% of the original debt, around the amount they promised. What we learned from this whole ordeal is that they're pretty much promising what they know creditors are usually willing to settle for with whoever calls them, whether is the lawyers trying to middleman it to receive a cut or the actual client that owes the debt. If you're searching right now because you're trying to figure out if they're legit and can do what they promise, the answer is yeah, sure, but you can do it yourself too without paying them. They're parasites, don't fall for the sudo scam they are offering you. Call the creditors and settle your debt yourself.

1 mai 2025
Avis spontané
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Réponse de Franklin Legal Group

Hello Jack - We’re sorry to hear that your experience didn’t meet expectations and understand how frustrating the process can be. Resolving a significant amount of debt is a challenging endeavor.

While some individuals choose to negotiate directly with their creditors, many clients come to us for guidance, structure, and support navigating what can be a complex process. Our goal is always to be transparent about risks and provide clear communication throughout.

We regret if that wasn’t your experience and would welcome the opportunity to review your situation further. Please contact us directly at 888-392-9108.

Although perhaps a bit harsh, we appreciate your feedback and wish you the best moving forward.

Noté 5 sur 5 étoiles

Easy to complete

16 avril 2026
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Réponse de Franklin Legal Group

Hello! We're happy for your success with our Firm. Thank you for sharing! Have a great day :)

Noté 1 sur 5 étoiles

After my last review of this company I…

After my last review of this company I received a response from them asking me to call to try and resolve this issue. I did call them back and there was no attempt to resolve anything. They just wanted to explain what happened. The money was in my account to resolve these creditors and they just did not do it as promised. BE CAREFUL BEFORE SIGNING WITH THEM. Always check other options.

16 avril 2026
Avis spontané
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Réponse de Franklin Legal Group

Hi Peggy - We’re sorry that our explanation and the final outcome did not meet your expectations. We strive to carry out our responsibilities to the highest standard, in accordance with the terms outlined in our Client Agreement.

That said, we recognize that results can vary, and perspectives on those results may differ. We regret that your experience did not reflect the level of satisfaction many of our other clients have had.

Thank you for your feedback, and we wish you all the best moving forward.

Noté 5 sur 5 étoiles

Made settlement with credit companies…

Made settlement with credit companies less stressful and payment remaining the same throughout process

13 avril 2026
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Réponse de Franklin Legal Group

Hello! Glad to hear it! Thanks so much for the shout out and have a fantastic week! :)

Noté 5 sur 5 étoiles

My experience was great

My experience was great
I was very happy to hear that they could do this for me.

10 avril 2026
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Réponse de Franklin Legal Group

Howdy Linda! Thanks for the review! Have a great weekend :)

Noté 5 sur 5 étoiles

The service representative was quick…

The service representative was quick and very professional.

9 avril 2026
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Réponse de Franklin Legal Group

Hello William! So happy we could be of assistance! Thanks for taking the time to share about your experience with Franklin Legal Group :)

Noté 5 sur 5 étoiles

Knowledgeable

The agent was able to answer and clarify some questions that I had regarding the information for my first settlement.

5 avril 2026
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Réponse de Franklin Legal Group

Hello Laurie! Your program is off to a great start! Thanks for the positive feedback! Have a wonderful week :)

Noté 5 sur 5 étoiles

This service is awesome!!

The service is wonderful. They are very helpful and give facts and clarity. The one creditor keeps telling untruths but Franklinlegal still keeps it honest with me and i appreciate that.

2 avril 2026
Avis spontané
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Réponse de Franklin Legal Group

Hi Julia! Thank you for the compliments! We always try to keep it real :)

Noté 5 sur 5 étoiles

Real Customer Service

Everything I need assistance/ run into a snag I call. There are very few promos and always seems to be a non existent wait time to speak to an actual agent. They have resolved any and every issue I have presented to them!

17 mars 2026
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Réponse de Franklin Legal Group

Hello Danielle!! We try to be problem solvers! :)

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