Overall, my previous and current experience has been great! Very quick to take my call, the customer service representative has always been very knowledgeable in answering my, they have respectful, an... Voir plus
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Overall, my previous and current experience has been great! Very quick to take my call, the customer service representative has always been very knowledgeable in answering my, they have respectful, an... Voir plus
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I had a great experience with Franklin Legal Group. From the beginning, the staff was professional, helpful, and respectful. They made the process easier to understand and were always willing to answe... Voir plus
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They handled most everything. I think they did a fair job. They could improve on their communication and their website is difficult to navigate. I wish they were more transparent with where they were... Voir plus
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The communication between me and FLG and the other sources tied with our agreement. The handling of my credit settlement has been smooth sailing so far.
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3186 Vista Way, Suite 303, 92056, Oceanside, Etats-Unis
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I was nice to actually talk with a real person when I called. They took the time to fully explain what was going to happen and how it worked. Every person I talked to was patient and answered all my questions in terms I understand and would go into detail when I was still unsure. They made this hard situation alot easier Thank you

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My overall experience has been wonderful with Franklin Legal Group. They have always been so helpful and knowledgeable. They are always able to answer my questions. Their email replies and phone calls are also always done in a timely manner. They have been great to work with.

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They have made the process much smoother and easier for me! Constantly keeping in touch regarding anything that has come up along the way! Would totally recommend them!

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I’m so happy to be working with this company. You guys are just the best thing I have ever had in my life. Since I sign up with you guys I have never had a single problem with you guys. God will bless you guys for making sure I get out of debt. I will definitely recommend every body to this company.

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Rep that answered took care of all my needs, including changing bank acc - helping sign disclosure agreement. She was knowledgeable and very pleasant.

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Franklin Legal Group promised they would settle our debt for 40-60% of what it originally was, told us not to pay any of the companies we owed money to while they "negotiated" and we paid into an escrow account that they held.our money in for us. We were served twice in this time period with companies threatening to sue us and their answer to this was that we could send them more money or deal with it on our own. No other advice was offered, just give us more money screw off. The one debt they did settle for us ended up costing us more than the original debt because of their fee, and it wasn't an insignificant amount more to us. We pulled all of our creditor account from them and negotiated ourselves. Ended up settling for about 40-60% of the original debt, around the amount they promised. What we learned from this whole ordeal is that they're pretty much promising what they know creditors are usually willing to settle for with whoever calls them, whether is the lawyers trying to middleman it to receive a cut or the actual client that owes the debt. If you're searching right now because you're trying to figure out if they're legit and can do what they promise, the answer is yeah, sure, but you can do it yourself too without paying them. They're parasites, don't fall for the sudo scam they are offering you. Call the creditors and settle your debt yourself.

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This program is great and it’s has helped us stay on track and budget better. I will recommend this program to anyone and everyone.

Réponse de Franklin Legal Group
Shannon was very helpful and patient with resolving our issue.

Réponse de Franklin Legal Group
After my last review of this company I received a response from them asking me to call to try and resolve this issue. I did call them back and there was no attempt to resolve anything. They just wanted to explain what happened. The money was in my account to resolve these creditors and they just did not do it as promised. BE CAREFUL BEFORE SIGNING WITH THEM. Always check other options.

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Made settlement with credit companies less stressful and payment remaining the same throughout process

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My experience was great
I was very happy to hear that they could do this for me.

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The service representative was quick and very professional.

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The agent was able to answer and clarify some questions that I had regarding the information for my first settlement.

Réponse de Franklin Legal Group
The service is wonderful. They are very helpful and give facts and clarity. The one creditor keeps telling untruths but Franklinlegal still keeps it honest with me and i appreciate that.

Réponse de Franklin Legal Group
Everything I need assistance/ run into a snag I call. There are very few promos and always seems to be a non existent wait time to speak to an actual agent. They have resolved any and every issue I have presented to them!

Réponse de Franklin Legal Group
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