Franklin Legal Group Avis 

57
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Overall, my previous and current experience has been great! Very quick to take my call, the customer service representative has always been very knowledgeable in answering my, they have respectful, an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Franklin Legal Group has given me hope and a light at the end of the tunnel as far as my credit is concerned. While they say you can't blame other's for the road you're on and that it's your own aspha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The communication between me and FLG and the other sources tied with our agreement. The handling of my credit settlement has been smooth sailing so far.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Pésima desición haber consolidado con ellos, no te solucionan nada, pasó una año y sólo habian negociado con dos bancos y los demás? Bank of America me demandó. Fué la peor desición, no ayudan en nad... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(57)

55 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Real Customer Service

Everything I need assistance/ run into a snag I call. There are very few promos and always seems to be a non existent wait time to speak to an actual agent. They have resolved any and every issue I have presented to them!

17 mars 2026
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Réponse de Franklin Legal Group

Hello Danielle!! We try to be problem solvers! :)

Noté 5 sur 5 étoiles

Franklin legal group is great at what…

Franklin legal group is great at what they do and very helpful everytime I’ve had to call them. Thanks Franklin legal for everything!

10 mars 2026
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Réponse de Franklin Legal Group

Hi Matt!! You are most welcome! Thanks for the shout out :)

Noté 5 sur 5 étoiles

Was fast and easy and the women was…

Was fast and easy and the women was very nice was a great experience

9 mars 2026
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Réponse de Franklin Legal Group

Hi Tina! We thank you for sharing these comments! We're always happy to assist you :)

Noté 5 sur 5 étoiles

Franklin Legal Group is a wonderful…

Franklin Legal Group is a wonderful company. They help you get started with your journey on getting a new start. The staff is very helpful and always there when you need them.

5 mars 2026
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Réponse de Franklin Legal Group

Hello Darlene! Thank you for taking the time to share these kind words! We enjoy working with you! Have a super day :)

Noté 5 sur 5 étoiles

Very happy with this company

I have been with them for 2 years and I'm very happy with them. I'm almost done with all my accounts.They are very helpful and quick with settling my accounts.They kept me up to date with everything. I'll recommend this company to family and friends if they ever need help

3 mars 2026
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Réponse de Franklin Legal Group

Hi Diane!! Thank you for the praise! We're so excited to be helping you along your journey! Have a fun day :)

Noté 5 sur 5 étoiles

Awesome to talk to answers all…

Awesome to talk to answers all questions properly genuinely nice people

26 février 2026
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Réponse de Franklin Legal Group

Hi Susan! Fantastic! We're looking forward to our next communication with you! Have a fun Thursday! :)

Noté 5 sur 5 étoiles

New beginnings

By Franklin Legal Group helping with my financial situation when I was down and out at the time in my life.

24 février 2026
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Réponse de Franklin Legal Group

Hi there! We truly enjoying helping you in your time of need! Thanks for sharing and take care :)

Noté 5 sur 5 étoiles

Honest review

The representative was very knowledgeable and polite.

23 février 2026
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Réponse de Franklin Legal Group

Hi Jullet!! Thank you for posting this feedback! We really appreciate it! Have a wonderful day :)

Noté 5 sur 5 étoiles

Very friendly informative

Very friendly informative. Always there when I had questions.

20 février 2026
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Réponse de Franklin Legal Group

Hello! Thank you so much for taking time out of your busy schedule to share about your experience with Franklin Legal Group! Take care :)

Noté 5 sur 5 étoiles

The lady that helped me out (Shannon) Was very polite and respectful and she answered my questions that I asked her and she was a very sweet down to earth lady. And the Company has been very good!

The lady (Shannon) that helped me out was very nice and sweet! She took her time while she was talking to me. I have nothing but great positive comments for Shannon!

18 février 2026
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Réponse de Franklin Legal Group

Hello Aaron! Thanks for taking the time to share about your experience with Franklin Legal Group! Have a fun day :)

Noté 5 sur 5 étoiles

Great customer service

Every time I have called the company, they are always polite and professional. They always listen to what I have to say and are so helpful in getting my issues resolved to my satisfaction. I would definitely recommend them to anyone who needs help with any financial issues.

16 février 2026
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Réponse de Franklin Legal Group

Hi Cynthia! Thanks so much for taking the time to share about your experience with Franklin Legal Group! We enjoy working with you :)

Noté 3 sur 5 étoiles

I was drowning in credit card debt

I was drowning in credit card debt. I called Franklin legal group. The representative told me that they worked with my creditors before and that we were paying over a $1000.000 a month in payments. That he could help us pay far less a month. The amount was $653.00 a month he said. About six months into the program,..we learned that all the large debts were never settled and so we called. They said they needed more money. We said no. That that was the whole point of hiring them. Later we got court papers,..it turned out that they never contacted the alrgest debtor. So we ended up having to do a video courtroom and had to pay $140.00 on tow different bills. That totaled $280. Next thing we know about a month later, we receive yet another large bill. Again, Franklin legal group never once told us that these bills were not being settled so the interest rates and the added interrest upon interest was added thousands,. and then we learned that there is a settlement fee. another thousand to them. Long story short, we are paying more a month now than when we called them for help and they never replied with a solution. My husband had to figure out the lesser time span of payments to them as over $13,000.00 was now not ont he total of creditors amount as they once quoted. I regret ever calling them for help. I should have called the creditors myself. Should have asked them to shut down the credit card and made arrangements for no more interest and payments that were affordable. People can do this themselves I learned. So they got 28% of the total plus if they settled, pls they get a fee for that which was not once mentioned in our converstaion! So they only hurt a family already hurting by credit debt. I learned that the court are more merciful than the Franklin legal group is and I regret calling them to help me because in the long run they added to my debt. because they never negotiated a settlement with the largest debts and caused thousands to be added on the largest debts in interest on our debt. I am more than disappointed and learned never to trust my debts to anyone and call the creditor myself and negotiate. It cost me another bill asking Franklin Legal group to help. We pay more now than when we were paying our debts our selves . Be smart. Call the creditors yourself, explain the situation and make a deal with them so you can end the debt not prolong it and add to it by trusting any business to do it for you. They promise many things, leave many fees out in the conversation and you end up with yet another debt. Franklin legal group never once told me that there was a fee to settle or that they do not tell you when they are not able to settle with the largest of debts making thousands more in interest added to the debt. I regret calling Franklin legal group. My advice to all people suffering with debt,..call and let the creditor know they reason you are having a hard time and that you need to close the account and stop the interest so you can pay the debt. Trust yourself and don't be stupid like I was.

2 juillet 2025
Avis spontané
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Réponse de Franklin Legal Group

Hello Cynthia, and Happy New Year! We appreciate your perspective and are sincerely disheartened that our program did not meet your expectations. While our program has helped thousands of consumers in financial distress, we understand it may not be for everyone. We try hard to present our program in the most transparent and realistic way. We're sorry that our efforts did not meet your satisfaction. Take care.

Noté 5 sur 5 étoiles

Franklin Legal Group saved the day!

Franklin Legal Group really went to bat for me. When I first signed up with them, I was getting threats from creditors and I just couldn't even sleep at night. I am now resting easily at night because I know I'm in good hands! The phone calls have stopped, there are agreements in place and my life is getting better every day. Also, I don't know what that other person is talking about but I see they are A Rated and I would give them an A+! Thank you FLG for the peace of mind you have given me!

17 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Very Easy

Franklin Legal Group has been very easy to work with. I had creditors constantly calling and harassing me. Some even threatened to sue me!! I was dealing with so much stress that I had trouble sleeping at night! Franklin has been very understanding and helpful and it was super easy to get started!!!

12 août 2024
Avis spontané

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