Freedom Destinations Avis 

2 678
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted Freedom Destinations as I found them online and they cover worldwide travel. I was interested in booking a Scenic train journey in New Zealand. Kate dealt with my query and had first ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(2 678)

536 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and very helpful with…

Excellent service and very helpful with changes to the itinerary. Sam was a great help and very knowledgeable.

15 octobre 2026
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Réponse de Freedom Destinations

Hi David. Thank you for this review. It is good to hear that Sam has been working with you to book your perfect holiday. Thank you for your booking, we do appreciate it.

Noté 5 sur 5 étoiles

Very friendly and professional service…

Very friendly and professional service ,making the booking process easier

15 octobre 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Anthony. Thank you for this review. It is good to hear that we have been looking after you and all your holiday plans.

Noté 5 sur 5 étoiles

I had used the company before and had…

I had used the company before and had received fantastic service with meticulous travel planning

13 octobre 2026
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Réponse de Freedom Destinations

Thank you for this review and for making another booking. It is great to have you travelling with us again.

Noté 5 sur 5 étoiles

Holly was extremely helpful and…

Holly was extremely helpful and accommodating with helping with our itinerary and making changes to ensure we came in on budge.

10 octobre 2026
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Réponse de Freedom Destinations

Hello Jenny. Thank you for this review. It is lovely to hear that Holly, in our Australia & New Zealand Travel Team, has been working with you to confirm all your holiday plans.

Noté 5 sur 5 étoiles

1st time using Freedom destinations and…

1st time using Freedom destinations and was very pleased. Abbie was a great help organising our trip to Australia. After several changes we finally got it booked xx
Looking forward to our trip in January 2028

5 octobre 2026
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Réponse de Freedom Destinations

Hello Frances. Thank you for leaving a review for us. Australia is such an amazing destination, so we are sure that you are going to love it. It is great to hear that Abbie has been looking after you so well, and that she has helped create your perfect holuday. Something to look forward to now.

Noté 5 sur 5 étoiles

What a brilliant company

What a brilliant company. I am so happy to have found a travel agent who listens carefully and then goes above and beyond to pull together a comprehensive package. I have booked a family holiday for 9 people to Kenya, to include a safari, a train journey and time at the beach. Maritha, their Africa specialist, has worked tirelessly to accommodate all the requirements for 9 people of varying ages. I cannot thank her enough, nothing has been too much trouble. I have every confidence that our trip next will meet all our expectations.

12 octobre 2026
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Réponse de Freedom Destinations

Thank you for this review. It certainly sounds like an amazing family holiday, and it is lovely to hear that Maritha, in our Africa Travel Team, has been working so closely with you to keep everyone happy.

Noté 5 sur 5 étoiles

New Zealand month tour

Wow, best experience ever booking through Freedom Destinations!
I was skeptical about going through a company to book my trip thinking the price would be horrendous, but I was pleasantly surprised. It was better value than booking myself and yet still high quality accommodation.

The whole experience was so easy. We did an initial 20 minute call to describe the destination and type of holiday. Within a day or so, we had a price and itinerary.
We then changed our mind about hiring an r.v and asked for a costing to consider a self-drive; this was no issue to do and completed within 24 hours.
The whole holiday was sorted within a week. It was quite amazing.
I couldn't have organised it myself (I had thought I could!).
Going through Freedom Destinations took away all the stress and hours of looking and booking accommodation.

We had 2 advisors, Sara and Nancy, who were just lovely, helpful and always cheerful. We could phone or email easily with quick responses.

I can't recommend the company more.
I will definitely book another holiday with them!
I cannot speak more highly of the company and service we've received.

2 octobre 2026
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Réponse de Freedom Destinations

Hello Martin, thank you for taking the time to write a review. It is great to hear that Nancy and Sara have been looking after you so well and that they have been able to create your perfect holiday. We will pass on your kind comments, as we know they will both be pleased to hear that you are pleased with the itinerary that they created.

Thank you for your personal recommendation. All the staff here are Freedom Destinations really do appreciate it.

Noté 5 sur 5 étoiles

Great Service

Our consultant Vicki has been fantastic. I had to change plans due to a family wedding but Vicki handled it smoothly for us and great attention to detail.

5 octobre 2026
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Réponse de Freedom Destinations

Thank you for your review David. We'll pass your kind words on to Vicki. Enjoy the wedding!

Noté 5 sur 5 étoiles

Fabulous service from Courtney for our…

Fabulous service from Courtney for our trip to Nashville and New Orleans
Highly recommend

12 octobre 2026
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Réponse de Freedom Destinations

Thank you for booking us, and for your kind words which I'm certain Courtney will appreciate 😊

Noté 5 sur 5 étoiles

Fantastic holiday

Booked a 2 week self drive in Namibia. Had a great time. FD were very responsive re the itinerary and when in Namibia we felt the support was there if needed. It wasn’t. Everything went very smoothly and we had a great time. Thanks to Ingrid for arranging everything. This was our first trip with FD. It won’t be our last.

22 septembre 2026
Avis spontané
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Réponse de Freedom Destinations

Hello Nicholas. We're delighted to hear you enjoyed your holiday. What an adventure! We'll share your review with Ingrid. Thank you for travelling with us.

Noté 5 sur 5 étoiles

Attention to detail

Attention to detail, listening to what we wanted and building an itinerary to suit. Lots of useful tips. Alice was great!

7 octobre 2026
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Réponse de Freedom Destinations

Thank you for your review Jayne! We're pleased to hear that Alice was able to help you build your ideal itinerary 😊

Noté 1 sur 5 étoiles

This company is a disgrace

This company is a disgrace! We recently came back from a safari trip to Kenya (Nairobi,masai mara and mombassa) with no end of issues during the trip and being basically left there on your own to sort out the issues whilst in Kenya with no support.On our homecoming we decided to make a complaint to said company. They have basically come back with a completely different story of what occurred.
All i can say is by all means have freedom destinations arrange your holiday however if things go wrong whilst you're abroad ie the hotel doesn't have your booking or your flights change don't expect freedom destinations to assist as this will not happen

18 septembre 2026
Avis spontané
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Réponse de Freedom Destinations

Hello Kevin, we are saddened to receive your review as we always strive to deliver the highest quality of service. We have contacted the hotel to find out why your booking couldn’t be located on check-in, as it had been confirmed by the property. We understand your frustration regarding the flight schedule changes, but pleased an agreeable solution was found. We are sorry your holiday didn’t go as smoothly as should be expected. Thank you for travelling with us. All feedback is taken on board to continually refine and improve our service.

Noté 5 sur 5 étoiles

Came up with exactly what I wanted

Came up with exactly what I wanted. Flexible when I wanted changes.

6 octobre 2026
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Réponse de Freedom Destinations

Thank you for the kind review, and for booking with Freedom Destinations.

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Friendly and knowledgeable. We are yet to take the trip to Asia, but Jazzmin is doing a great job.

We have used Freedom in the past and trust their support.

5 octobre 2026
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Réponse de Freedom Destinations

Hi Dennis, thank you for your kind review. I am glad to hear Jazzmin has looked after you so well with your trip to Asia. Thank you for continuing to trust us with your holidays!

Noté 5 sur 5 étoiles

Company with you the traveller at the heart of things

Caroline was our travel advisor she took on board all my many requests. Worked out a trip to suit our needs. All booked and looking forward to going to Canada now

7 octobre 2026
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Réponse de Freedom Destinations

Hi Heather, thank you for your review. It is lovely to hear that Caroline was able to plan exactly what you were looking for. Thank you for choosing Freedom Destinations!

Noté 5 sur 5 étoiles

Great service

James was friendly, knowledgeable and professional, in helping plan our 2027 Route 66 road trip. He responded quickly to queries and offered sound advice.

29 septembre 2026
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Réponse de Freedom Destinations

Hi Kevin, thank you for your lovely review. I am glad to hear James looked after you so well whilst planning your route 66 trip. Thank you for choosing Freedom Destinations!

Noté 5 sur 5 étoiles

Great communication with the sales…

Great communication with the sales advisor who was very knowledgeable about our planned holiday. Gave good advise and made alterations when requested.

5 octobre 2026
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Réponse de Freedom Destinations

Thank you for your review. It is lovely to hear that our team has been so helpful with your holiday - thank you for choosing Freedom Destinations!

Noté 5 sur 5 étoiles

Talking to real people helped me make great choices

I was very pleased to be talking to a real person who listened to what I wanted and then tailor made my trip to suit me and added day trips which would make my holiday even better.

5 octobre 2026
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Réponse de Freedom Destinations

Hi Moira, thank you for your review. It is great to hear that our team were able to use their expert knowledge of their destinations to build a lovely holiday for you. Thank you for booking with us!

Noté 5 sur 5 étoiles

Megan made our once in a lifetime trip…

Megan made our once in a lifetime trip easy and accessible.
As an 'old boy' I was scared of the process but she made it easy.
Cant wait for our adventure
Thanks Megan

5 octobre 2026
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Réponse de Freedom Destinations

Hi Robert, thank you for your review. It is great to hear Megan has looked after you so well - I have passed your kind comments along to her as I know they will be appreciated!

Noté 5 sur 5 étoiles

Our requests were listened to

Our requests were listened to
Super travel advice given and
Ideas plus experience details
No pressure sales just given time to decide.

5 octobre 2026
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Réponse de Freedom Destinations

Hi Jenny and Peter, thank you for your kind review. It is lovely to hear you have been looked after so well. Thank you for trusting Freedom Destinations with your holiday!

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