I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
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They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Voir plus
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The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Voir plus
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Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Voir plus
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À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service makes up for occasional system failure
Sometimes you do you end up not getting the rebate even after you followed all the rules, so you have to keep a close eye on your expected savings. That being said, their customer service is better than most other companies out there so when that happens, you reach out and they corrected immediately. I’ve been using them for years and wish they hadn’t raised their prices so much, but if you’re an avid online shopper, it’s well worth it.
12 février 2026
Réponse : FreeShipping.com
We truly appreciate your kind words about our team, Sharina! We always want your savings journey to be smooth and we’re glad we could assist you. We appreciate your feedback, and we're always working on increasing the value you receive from your membership!
Super easy to use and good savings on…
Super easy to use and good savings on shipping
12 février 2026
Réponse : FreeShipping.com
Thanks for choosing FreeShipping.com, Julie! Your savings journey means a lot to us!
It was very easy to work with them
It was very easy to work with them. They were very helpful and courteous. Pleasant to deal with
12 février 2026
Réponse : FreeShipping.com
We're so glad we were able to help you achieve your savings goals! We’re here whenever you need us, Linda, and we're ready to help you keep earning 10% Cash Back!
Membership a Valuable Asset for Online Shoppers…
Shipping costs for online orders constantly increase, sometimes costing almost as much, if not more, than the amount of a smaller item being ordered. Having possibility of submitting claims for up to a $10.00 rebate per order can certainly go a long way toward mitigating expenses. Same goes for the 10% Cashback feature, if available through the vendor. Anyone who does a fair amount of online shopping will find a subscription well worth the monthly fee. (Just follow guidelines when purchasing and when submitting rebates.)
11 février 2026
Réponse : FreeShipping.com
We love hearing that you’re seeing real savings, Diane! That’s exactly why FreeShipping.com has been helping members save money for over 20 years. Shipping costs can be complicated, but saving doesn't have to be!
I have had only positive experiences…
I have had only positive experiences with Freeshipping.com. In the very few instances where a, issue has arisen, it has always been resolved quickly and fairly!
12 février 2026
Réponse : FreeShipping.com
Thank you for taking the time to share this, Michael. We’re so glad you’re enjoying your experience with FreeShipping.com! We appreciate you being part of our community and look forward to helping you save even more on your next purchase.
You guys are awesome!
12 février 2026
Réponse : FreeShipping.com
Not as awesome as our members! Thanks for being a part of the FreeShipping.com family, Yon!
keeping up with the refund checks
12 février 2026
Réponse : FreeShipping.com
Thank you for being part of FreeShipping.com, Cynthia! We’re proud to support your savings journey and look forward to many more refund checks ahead.
Great experience with freeshipping.com
Great experience, great service, great savings.
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your experience, Alex! We’re glad that you're seeing great results!
I have saved $1,000 per year
I have used freeshipping.com for several years and have saved the maximum amount ($1,000) every year. If you shop online at major retailers very often, it’s easy to save that much! I save a lot by buying online and picking up the order at the store. Those are usually purchases I would be making anyway, but going in and shopping for myself. So it also saves me money and time and reduces impulse buying because I don’t pick up extra items in the store that I wouldn’t normally purchase.
It’s easy to get your money too. Just go to their website, then choose the retailer and purchase what you want. That’s all you do to get the 10% cash back. If you have to pay for shipping, you just file a shipping claim online, which only takes 5 minutes.
I feel like I’m leaving money on the table if I don’t use freeshipping.com for my online purchases because it’s so easy!!
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your experience Dana! We love hearing that you’re seeing real savings! That’s exactly why FreeShipping.com has been helping members shop smarter for over 20 years. We’re excited to keep the savings going and cashback flowing!
Free Shipping Love
I’ve been a Free Shipping member for years and absolutely love the cash back; I often forget to go back and claim my shipping rebates but am trying to do better
12 février 2026
Réponse : FreeShipping.com
Thank you for being part of FreeShipping.com, Kathy! It means so much to hear from longtime members like you. For more than 20 years, we’ve focused on delivering consistent 10% Cash Back and valuable rebates you can count on!
the shipping rebates along with the…
the shipping rebates along with the discounts on merchants
Would like to see more Merchants eligeble
12 février 2026
Réponse : FreeShipping.com
We're happy you're taking advantage of all the benefits in your membership! What brands would you love to see added to the program? We're always connecting with new partners and love to keep our members happy!
The person I spoke with was friendly…
The person I spoke with was friendly and accommodating.
12 février 2026
Réponse : FreeShipping.com
We truly appreciate your kind words about our team, Pamela! Providing clear, helpful support is important to us, and we’re glad we could assist you. Thank you for trusting FreeShipping.com!
I never get my 10% credited to me when…
I never get my 10% credited to me when I go through the freeshipping.com site first. I always have to go back and request where is my 10%. Why don’t they add attach your receipt like they do on the shipping credits. It would make it easier on the consumer and the company.
12 février 2026
Réponse : FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback, Lynn! We know how important it is to see your savings track properly, and we’re here to help. In some cases, stores take a little time to report purchases. If it’s been longer than expected, please submit a missing Cash Back claim through your Savings Center and our team will review it right away or contact them directly at CustomerService@FreeShipping.com.
A little confusing but worthwhile!
If you do a lot of online buying, this is a great service. It’s a little confusing at times. It would be a little better if you could be told what is missing when you did something wrong.
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your experience Meme, we appreciate the feedback! Saving money shouldn’t be complicated. If you ever need help, our dedicated customer service team is standing by at CustomerService@FreeShipping.com or by phone at 1-800-869-5597.
I usually order from Amazon and I’m a…
I usually order from Amazon and I’m a Prime member so shipping is free.I’m not a business owner, I’m a 73 year old retiree who has no use for your services. I’ve already requested that my membership be cancelled, apparently it wasn’t so do the right thing. I only used your services one time so I can’t rate your business fairly.
12 février 2026
Réponse : FreeShipping.com
Thank you for giving us a try Kenneth! If you cancelled recently, your account will remain active through the remainder of the membership period that your last payment covered. To protect your privacy, we can’t access your account from here, but if you email CustomerService@FreeShipping.com, our dedicated customer service team will be able to check for you!
Réponse : FreeShipping.com
Thank you for sharing your experience, Brianna! We’re glad the process felt simple and speedy! Saving money shouldn’t be complicated.
I love how they give you money back…
I love how they give you money back every time you make a online purchase and is better for the Pual in the community
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your thoughts! Our goal is to make you (and your Savings Center) happy!
The service is not bad or good
The service is not bad or good. Reality is I don’t know how or where to use it. I’m fine without it. I do pay attention to shipping fees (who charges for them and how much) and choose companies to order from accordingly. So I’d rather not have the confusion of another online membership to deal with. Thank you.
12 février 2026
Réponse : FreeShipping.com
Thanks for giving us a try and for your feedback! If you’d like to explore our full list of partners, you can find them at https://www.freeshipping.com/all-retailers. If you have any specific questions, reach out to CustomerService@FreeShipping.com, where our amazing customer service team is standing by to help!
Réponse : FreeShipping.com
Hi Nathan! It’s likely this charge reflects joining FreeShipping.com for 10% Cash Back every day in addition to many other benefits— but we’d love to help figure this out. To protect your privacy, our social media team can’t search accounts or billing history. Instead, please email us directly at CustomerService@FreeShipping.com we’ll get to the bottom of it!
I don’t even know what’s the befit of…
I don’t even know what’s the befit of this company literally charged me $20 for what and I can’t even get a refund anyhow
12 février 2026
Réponse : FreeShipping.com
Hey Nadia, allow us to introduce ourselves! We’re an online shopping companion site that helps shoppers save time and money. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, shipping rebates, price protection, and food delivery rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
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