I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Voir plus
L'entreprise a répondu
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Voir plus
L'entreprise a répondu
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Free Shipping is one of the best companies
I can easily order items and not pay shipping when ordering online and I receive 10% off the order most of the time!
12 février 2026
Réponse : FreeShipping.com
We love hearing that you’re seeing real savings, Ralphie! That’s exactly why FreeShipping.com has been helping members save money for over 20 years. Shipping can be complicated, but saving doesn't have to be!
Great they really helped
The fact that they actually gave me a $10 check to compensate me for the shipping cost really helped
12 février 2026
Réponse : FreeShipping.com
Thank you for taking the time to share this, Thomas! We appreciate you being part of our community and look forward to helping you save even more on your next purchase!
Réponse : FreeShipping.com
We love hearing that you’re seeing real savings, Bekki! Make sure you check out our other benefits, including Food Delivery Rebates, and Price Protection to keep those savings growing!
Saves lots of dollars with 10% back &…
Saves lots of dollars with 10% back & free shipping . I save about $1000.00 per year !
12 février 2026
Réponse : FreeShipping.com
Thank you for being part of the FreeShipping.com community, Linda! We’re proud to support your savings journey and look forward to even more savings this year!
Réponse : FreeShipping.com
Thank you for sharing your experience, Debra! We’re glad the process felt simple and you saw savings. Saving money shouldn’t be complicated!
Shipping Rebates, Price Protection, and Cash Back!
The shipping rebates, cash back, and price protection benefits cover the membership cost many times over.
12 février 2026
Réponse : FreeShipping.com
We love hearing that you’re seeing real savings, JD! That’s exactly why FreeShipping.com has been helping members save money for over 20 years. Shopping can be complicated, but saving doesn't have to be!
Réponse : FreeShipping.com
Not as awesome as members like you Gloria!
Money saver!
Really saves me money as I live in a rural area and am dependent on ordering online.
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your experience, Averi! We love hearing about how our members are seeing real savings!
Great experience
12 février 2026
Réponse : FreeShipping.com
Thanks for the Feedback, Elizabeth! We're glad you're enjoying your membership!
Payback Check
I love the payback check I receive each month. It's always a happy surprise!!!!!
12 février 2026
Réponse : FreeShipping.com
Thanks for being a member of the FreeShipping.com Community, Teresita! Pay Day is our favorite time of the month too!
BEWARE OF THIS COMPANY!
BEWARE OF THIS COMPANY!
This company signed up miy wife without her knowledge.
We have been billed for 12 months before we discovered this ruse. They offered me 4 months refund after I called them. NIce, but still a scam.
BEWARE OF THIS COMPANY!
18 février 2026
Avis spontané
Réponse : FreeShipping.com
We’re sorry to hear about your frustration, Marc. We’re glad our team was able to assist and issue a partial refund. FreeShipping.com memberships do require clear consent during sign-up, including agreement to the membership terms before enrollment is completed. We’re always happy to review account details further if needed, just reach out to CustomerService@FreeShipping.com.
SAVE MONEY WHILE YOU SHOP!!
12 février 2026
Réponse : FreeShipping.com
Thanks for choosing FreeShipping.com, Debra! Happy shopping!
Best exp so far
12 février 2026
Réponse : FreeShipping.com
We’re grateful for your support and look forward to helping you keep earning Cash Back on every purchase!
I love FreeShipping.com
I love FreeShipping.com. I especially like the cash back part of shopping through the links. I took off one star because sometimes the cash back doesn’t post and I have to send an inquiry to get my cash back. If they fix that then it’s 5 stars.
12 février 2026
Réponse : FreeShipping.com
We’re understand how frustrating it can be when your cashback doesn't process right way, and thank you for the feedback, JP! We're always working on making the process smoother and if you ever need help, please reach out to our dedicated team at CustomerService@FreeShipping.com.
Too many missing orders
Too many of my orders do not appear under My Savings. As a result, I have to process missing order requests. This process itself is simple, however there is very limited follow up and it takes a time to track everything to get your money.
12 février 2026
Réponse : FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback! We know how important it is to see your savings in a timely manner. In some cases, stores take a little time to report purchases, and while we don't want to burden you with extra emails, we're on top of it! If it’s been longer than expected, please submit a missing Cash Back claim through your Savings Center and our team will review it right away or you can contact them directly at CustomerService@FreeShipping.com.
The 10% cash back always shows up in a…
The 10% cash back always shows up in a reasonable amount of time. A huge win for me is being able to get in touch with a "live" person when contacting customer service.
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing your experience, Jennifer! We’re proud of our excellent, and always human, customer service team!
This is an incredible way to save and…
This is an incredible way to save and to get money back at the same time. The only downside is that you must remember to shop through their website and not directly with the retailer. The only other negative is that, with the rising costs, I wish they would cover more than $10 for the postage as some places do charge more than $9.99 nowadays. But even with these, I always end up making a lot of money back at the end of the year.
12 février 2026
Réponse : FreeShipping.com
Thank you for sharing about you savings Jo! Thank you for sharing your feedback, we're continually looking for ways to increase your savings as shipping costs continue to rise. Thanks for being a member, we’re excited to keep the savings going!
I should be able to cancel FreeShipping…
I should be able to cancel FreeShipping but it won't let me. I didn't want this but the only way I could finish my purchase was to accept this offer. It said I can cancel so I followed the directions and it won't let me cancel!!!! Now it told me to go to my account and it won't let me in my account. This is ridiculous!!!!! The charge for free shipping and the monthly payment better be gone!!!!!!!
16 février 2026
Avis spontané
Réponse : FreeShipping.com
Thank you for giving us a try Chari! We're sorry the cancellation process may have left you frustrated. After you cancel, your membership would remain active through the remainder of the trial period before deactivating which would be why you can no longer access your account. To protect your privacy, we can’t access your account from here, but if you email CustomerService@FreeShipping.com, our dedicated team would be happy to check for you!
Réponse : FreeShipping.com
Thank you for being part of FreeShipping.com, David! We’re here to make saving money simple and rewarding.
Customer service makes up for occasional system failure
Sometimes you do you end up not getting the rebate even after you followed all the rules, so you have to keep a close eye on your expected savings. That being said, their customer service is better than most other companies out there so when that happens, you reach out and they corrected immediately. I’ve been using them for years and wish they hadn’t raised their prices so much, but if you’re an avid online shopper, it’s well worth it.
12 février 2026
Réponse : FreeShipping.com
We truly appreciate your kind words about our team, Sharina! We always want your savings journey to be smooth and we’re glad we could assist you. We appreciate your feedback, and we're always working on increasing the value you receive from your membership!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.