Freightos can't be replaced as a valuable shipping resource. They can't stop all shipping company errors... but they do an awesome job hooking us up with freight forwarders. Absolutely excellent.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Freightos is a very user friendly website for quotes & booking. I would like to see them go one step further by improving....what documentation is required & who is responsible for each. i.e. customer... Voir plus
L'entreprise a répondu
The platform shares the below benefits: - gives the ability to user to monitor booked shipments in a orderly manner. - connects user and shipping agents, if the second do not email user directly. P... Voir plus
Easy to use, reliable, tracking advice in real-time is great and pricing is very competitive. Freightos have never let me down! So, thank you very much!
L'entreprise a répondu
À propos de l'entreprise
À propos de Freightos
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Coordonnées de contact
PO Box 3263, Champlain, 12919, New York, Etats-Unis
- ship@freightos.com
- freightos.com
4,3
Excellent
864 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Excellent customer service. Best rates and quick delivery. My package was delivered from US to India in just 1 week
26 mars 2022
Réponse de Freightos
Our customer success team is dedicated to delivering a smooth and no/low hassle shipping experience, so thank you so much for this feedback! Glad to hear that Freightos was able to help get your goods moving. Thanks again!
Best rate and first class communication
13 mars 2022
Freightos takes all of the guesswork…
Freightos takes all of the guesswork out of international shipping. Easy, great communication, have used now for several shipments and will use again in the future.
25 février 2022
Réponse de Freightos
Thanks for this great review! Our mission is making international freight more accessible to businesses of every size. We're so happy your experience with Freightos has been positive and we look forward to more smooth shipping.
FreightOS was very easy
FreightOS was very easy, quick and transparent to use. As a first time international freight buyer it was great.
23 février 2022
Great customer service from start to…
Great customer service from start to the finish. No complaints not one.
16 février 2022
Patient and effective
31 janvier 2022
Freightos has been our trusted platform…
Freightos has been our trusted platform for a few years because of their FF competitive pricing, the high caliber of FF's they have available on it, and the way the site captures every milestone of the shipment from start to finish. Communication is seamless with all parties on the Freightos platform, which is absolutely essential when you are importing shipments from different areas around the world.
They are also very quick to jump in and help on any issue/question outside the scope of the FF. We consider Freigtos a trusted partner for all of our import shipments.
31 janvier 2022
Réponse de Freightos
We are very pleased to be a partner in your supply chain - thanks for choosing Freightos! And thanks for this wonderful feedback about Freightos.com. Transparency and ease of communication are two of our main missions in making freight accessible and smoother for global businesses of all sizes, so it's good to know that this has been your experience. Wishing you smooth shipping in 2022!
Very helpful
Very helpful, answer all your questions thoroughly and help to move things along when the carrier does not respond so quickly.
29 janvier 2022
Very transparent process
This was my first time using the site. I made A lot of mistakes but the support people were super responsive and so was the freight forwarder.
27 janvier 2022
Réponse de Freightos
This is great to hear, thanks for taking the time to write. Freightos.com's mission is to make international shipping more transparent and smoother for businesses of every size - from their first shipment - so this is really wonderful feedback!
Highly recommended
Great platform that offers various shipment options and cost savings.
27 janvier 2022
Easy to set up the shipment order
Easy to set up the shipment order, followed by excellent communication and service at every step from the expediter - and competitively priced.
22 janvier 2022
Freightos Makes International Freight Shipping Easy
Freightos streamlines the process of international freight shipping making it relatively easy and straight forward. Excellent email communication every step of the way. Plus, a robust web site that provides all the information you could possibly ask for.
16 janvier 2022
Réponse de Freightos
Hey! This review totally made us smile. We are driven to make international shipping smoother for businesses of any size - while making sure you get the support you need throughout the process. Thanks so much for letting us know that you had such a positive experience!
Great experience!
1 janvier 2022
Easy and Fast for Europe to US
I've used and trusted Freightos on two shipments from Italy to the US. Their online platform is very easy to use and navigate while their follow up customer support helps with small details and ensures everyone is on the same page regarding pickups, shipment documents, custom clearance and delivery tracking.
30 décembre 2021
Réponse de Freightos
Communication and transparency are two of Freightos.com's main objectives so it's great to hear that this aligned with your experience. There are plenty of moving parts when you're moving goods internationally and we're pleased that our platform could help smooth the journey. Happy shipping!
This company is a joke
This company is a joke. Customer service not deserve a single star. Problem after Problem every step of the way.
27 décembre 2021
Avis spontané
Réponse de Freightos
We value your experience and encourage you to reach out with any concerns using the chat icon in your user dashboard. As we understand, this dispute has been successfully resolved and our Customer Success team is awaiting your confirmation.
To keep shipments moving smoothly, Freightos.com offers a comprehensive dispute policy and process to assist importers and exporters throughout the shipping process.
Freightos made it easy
Freightos made it easy for our company to shop logistics providers smartly and made the shipping process simple. Highly recommend.
27 décembre 2021
Réponse de Freightos
This made our day at Freightos.com - so great to hear positive feedback, especially when it aligns so perfectly with our goals! Wishing you a smooth 2022.
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