Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

To date, I have ordered 42 shirts for various teams. I obviously like the shirts. I have received so many compliments and requests for information on where they came from. I had the majority of my shi... Voir plus

Noté 5 sur 5 étoiles

Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered... Voir plus

Noté 2 sur 5 étoiles

I can't say anything about the product. But, I had a shocking experience with whoever was running the online chat. I reached out to 2 custom shirt companies. The other company responded, sent designs,... Voir plus

Noté 5 sur 5 étoiles

Right from the time I was looking at buying our group some shirts for our annual fishing trip the customer service was second to none. The person on the other end established the trust required to ord... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Highly recommended

To date, I have ordered 42 shirts for various teams. I obviously like the shirts. I have received so many compliments and requests for information on where they came from. I had the majority of my shirts custom made. The communication was excellent during the processes. The only reason for 4 stars instead of 5 is that there have been some issues with receiving the wrong size, wrong name and some (very few) delays in shipping. I will continue to order from them anytime I want to dress a team. I love the shirts.

13 avril 2026
Noté 2 sur 5 étoiles

Customer relations needs work

I can't say anything about the product. But, I had a shocking experience with whoever was running the online chat. I reached out to 2 custom shirt companies. The other company responded, sent designs,adjusted designs and processed payment before Frenzidea even replied. The recognized that the response was slow. And then berated me for using a different company. I'm not saying the other company is better. But, if I don't like them, I will be looking for some other business to do my next shirts. Frenzidea just eliminated themselves from being that option.

22 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great staff (Cindy)

Great staff (Cindy) I great business ethic and and willing to make sure customers are happy with their products. I ordered a shirt and some how it passed QC and shipped out. I worked with Cindy and they replaced my defective shirt for free and fast!

16 janvier 2026
Noté 1 sur 5 étoiles

Terrible customer service

The item I was forced to pay for shipping insurance was stolen! I have an open mailbox that the shipper could have left it. They left it out in the open. I asked for another item or a refund I never received any communication. I am upset at how your company just took my money for shipping insurance and I can’t use it.

12 décembre 2025
Logo de Frenzidea

Réponse de Frenzidea

Thank you for your feedback. We sincerely apologize for your disappointment.
According to our shipping records and the carrier's confirmation, your order was successfully delivered to the provided address on Dec 20th. We have delivery confirmation showing the package was left at the specified location as per standard shipping procedures.
We understand your concern about the package being stolen after delivery. However, once the carrier confirms successful delivery with proof, the shipping insurance coverage ends at that point. Shipping insurance protects against loss or damage during transit, not for theft that occurs after the delivery is completed.
Regarding the mailbox preference, we follow the carrier's standard delivery protocols. Unfortunately, we cannot guarantee specific drop-off locations unless special delivery instructions are arranged directly with the shipping carrier before delivery.
We encourage all customers to:

Track their packages closely
Arrange for secure delivery locations
Consider requiring a signature for delivery in areas with security concerns

We value every customer and take all concerns seriously. If you have any additional questions, please contact us directly through our customer service channel.
We appreciate your understanding.

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