WA made gifts for two ex-pats now living in Victoria Needed three quick gifts to send from WA to family in Victoria,and must have spotted Freo Chocolate on FB. Order process simple Great gift... Voir plus
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Ordered on line to collect and my items were ready promptly, boxed well and love the chocolate that I received. On viewing the items in store they have a great range so definitely will return for oth... Voir plus
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I absolutely LOVED their Dark Chocolate Macadamia rounds, LOVED THEM. The chocolate was creamy and they were not stingy on the nuts in this delicious circle of chocolate. I hadn't been able to find... Voir plus
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Chocolates arrived super fast in Queensland and unscathed, despite it being the hottest week of the year. Delicious, too! Very happy, thank you.
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À propos de l'entreprise
Écrit par l'entreprise
We handmake gourmet Chocolate, Truffles and Fudge. Not only do we have everyday items like Traditional sweets, Chocolate Covered treats, Deluxe gift boxes and a vast range of Fudge and Truffles, on special occasions like Mothers and Fathers Day, Valentines, Christmas and Easter we have a separate special range.
Coordonnées de contact
Unit 20, 8 Sustainable Ave, 6163, Bibra Lake, Australie
- 0894181666
- sales@freochoc.com.au
- freochoc.com.au
4,5
Excellent
38 avis
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Total Disappointment do not buy! I am a lover of cherries and chocolate
I am a lover of cherries and chocolate, I ordered a box of the "Cherry Dream" which is advertised on your website as at least having glace cherries, there are ever large cherries pictured on the box, only to find there are absolutely no cherries to be found in the any of the chocolate pieces and moreover cherries are not even mentioned in the ingredients. The chocolate does not even taste of cherries, it just tastes of crumbly biscuit. Falsely advertised and complete and total disappointment, a clear rip off!
5 juin 2023
Réponse de Fremantle Chocolate
Hi Mark,
Thank you for taking the time to review our product, and I’m terribly sorry our handmade product did not meet our usual quality.
We have recently updated our nutritional label to include the glace cherry product, which I can assure you, is in the product. As this is handmade, there can be a chance that the contents vary, and so that you can enjoy our chocolate as intended, we’d like to send you another box for your enjoyment. Please contact us directly on 9418 1666 to arrange.
We’d also be happy to have you visit our local retail shop and factory located south of the river if you are ever down this way, so you can sample our other award-winning products made at our small business.
Kind regards,
Derek – owner of Fremantle Chocolate.
Dear Mr Schroeder,
We are sorry to here that you were not satisfied with your purchase of our Cherry Dream, we are currently investigating your issue & will get back to you shortly. We want each an every customer to enjoy all of our Chocolate Products.
Réponse de Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
Réponse de Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
You should include tax in the price not…
You should include tax in the price not add it afterwards, that is the way Americans do it and Austria does not want to go down that path.
17 avril 2023
Great service. Interstate transaction
Easy interstate transaction
Delivered.
Small discount offered.
4 avril 2023
Tasty product and good service!!
3 avril 2023
They have the yummiest chocolate
They have the yummiest chocolate, the staff are always friendly and helpful.
16 mars 2023
Réponse de Fremantle Chocolate
Thank you so much for your review Belinda. It's always really lovely to hear we are doing the right thing!!
Love your products.
13 mars 2023
Réponse de Fremantle Chocolate
Thank you Debra. We appreciate you taking the time to send a review and are happy you love our Products.
Réponse de Fremantle Chocolate
We’re so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we’re on the right path.
Yummy chocolate!
I had a small bar of Fremantle chocolate in a Christmas hamper and liked it so much that I ordered lots more! It arrived promptly and the customer service is great.
19 février 2023
Réponse de Fremantle Chocolate
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
Chocolates arrived super fast in…
Chocolates arrived super fast in Queensland and unscathed, despite it being the hottest week of the year. Delicious, too! Very happy, thank you.
21 février 2023
Réponse de Fremantle Chocolate
Your 5-star review means a lot to us. Come back soon!
I would’ve liked to be able to include…
I would’ve liked to be able to include a gift card or gift message. That did not seem possible. I asked to have package delivered between 2/9 and 2/13 and it arrived on 2/8.
7 février 2023
Réponse de Fremantle Chocolate
Dear Scott, while no business likes to receive bad reviews it provoked us to look at this issue. What you have addressed has been missed. We now have an area where Customers can personalise their order with a note and we have a two step process to make sure we are not missing important information like delivery details. If you would like to call and discuss please do.
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