Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus
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Lisez les avis des autres
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus
L'entreprise a répondu
Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus
L'entreprise a répondu
Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de bonbons
- Magasin de souvenirs
À propos de Hampers Galore
Écrit par l'entreprise
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY

Coordonnées de contact
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australie
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Terrible service
Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their website still took my money for same day delivery. The parcel then didn't turn up until 3 days later. I do not recommned this company. A shame as we are corperate are often looking for a good hamper company.
Your website says same day delivery if…
Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery but haven't received anything back

Réponse de Hampers Galore
Solid five stars from me
Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will buy hampers from here again.

Réponse de Hampers Galore
The parcel was not delivered on the day…
The parcel was not delivered on the day specified ..

Réponse de Hampers Galore
I won't be using this company again
I ordered a hamper and paid extra for next-day delivery. It took a week to arrive. By the time it made it to its destination, the reason for sending the hamper in the first place had passed. I was in daily contact with the company to try to sort it out. Their customer service was responsive and apologetic, but at no point did they offer a refund for a service paid for but not fulfilled. They were quick to put the blame on their 3rd party courier company and never once took responsibility for it themselves. According to their website, I was unable to cancel the order for a refund, and if you read the small print, they don't guarantee faster delivery, even though they are happy to charge for it.

Réponse de Hampers Galore
Extreme delayed delivery
Ordered a Hamper with extra payment for swift delivery. Delivery made after 5 days after the event. Called them and asked to cancel the order on the 3rd day and was advised that we cannot cancel. Will never order again through them. Called customer service and they would have only one thing to say - Courier delayed. No further support provided.

Réponse de Hampers Galore
Very good exellence company and excellent…
Very good company and excellent customer service any one needing a hamper this company is second to none very happy with everything else thanks again 😄

Réponse de Hampers Galore
Great service
Good value, extremely fast delivery, good quality products. I would recommend.

Réponse de Hampers Galore
Chould have a better range but ok.
Chould have a better range but ok.
Good to send some realtives, Better to post than sort out in person

Réponse de Hampers Galore
Mothers day code
it said to apply the code for Mothers day and receive a discount and a free gift. That was not true, it did not apply a discount or offer the free gift. IS this a scam?

Réponse de Hampers Galore
The hamper was very much appreciated by…
The hamper was very much appreciated by the recipient. She loved everything in it.
We had a bit of a delay but the company and Rajith of the courier company made sure the she got her hamper before she finished her last shift
Quality hamper and fabulous service.

Réponse de Hampers Galore
Unreliable and Poor Customer Support
Hamper was delivered 5 days late without a card or a message. I had to chase them up to find out where the hamper was and no one responded to any of the emails I sent. I won't be using them again. Very unreliable.

Réponse de Hampers Galore
Shit customer service
The delivery company didn't try to deliver on theday I requested, actually they didn't even attempt delivery and just marked it as "business closed? ".
Customer support doesn't answer and won't advise when you'll receive the hamper. What's the point if you order a week in advance and then it never arrives! Money wasted!

Réponse de Hampers Galore
I wish there was a zero star rating
I wish there was a zero star rating. My friend organised a hamper for me for my birthday. We have a high gate out front because of our large dog. The delivery driver somehow got the hamper over the gate and left it on the dirt ground (mind you there's food in this hamper). So my dog had a field day when he found it and ended up consuming various chocolate and biscuit items (most of which are poisonous for dogs). I phoned their number and was told to send an online enquiry with photos which I did after I collected all the rubbish from said hamper around my yard. I received a response some days later with an apology and a guarantee that I would be advised when a new hamper was sent out (mind you they didn't ask for an alternative address which was highly suspicious). Then no contact for many days. I emailed them again to ask for a status update and have had no response again. Absolute scam company. Do not use under any circumstance!

Réponse de Hampers Galore
Delivery and customer service terrible
Perhaps I should have read these reviews prior to ordering from this company. Never again!
Ordered the day before, however paid for same-day delivery for the next day, thinking this would guarantee delivery on the day I wanted, but it wasn’t delivered that day. When I contacted Customer Service to check on the delivery status and requested a refund of the delivery fee, I was offered a refund of $5 and hungup on. Extremely disappointed with both the delivery service and how my complaint was handled.

Réponse de Hampers Galore
Tried several times to place an order…
Tried several times to place an order with "Free Shipping" as offered to me and accepted by their web-site only to find at check out $14-95 levied for this delivery. Checked this more than once to see if I had made any mistake but NO !
I will not be BULL DUSTED into this type of scam !!!! Definitely not to be trusted - Be warned !

Réponse de Hampers Galore
Watch that you aren’t charged twice for the order !
Whilst my recipient is very happy with his gift, I have been charged twice for the privilege ☹️. Paid through PayPal and was charged again . On seeing two pending charges hit my card, I was advised the second pending charge would not be processed, but guess what - this morning I have two charges made to my card. The team have since recredited my card for the second charge, though it took some days to process through the bank. All sorted now, but frustrating at the time.

Réponse de Hampers Galore
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