Hampers Galore  Avis 

2 244
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus

Noté 5 sur 5 étoiles

I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits alimentaires
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise
  5. Magasin de bonbons
  6. Magasin de souvenirs

À propos de Hampers Galore

Écrit par l'entreprise

Making Moments Memorable

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Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!

Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.

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At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!

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Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!

Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!

VISIT US TODAY


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,5

Tous les avis

(2 244)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible service

Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their website still took my money for same day delivery. The parcel then didn't turn up until 3 days later. I do not recommned this company. A shame as we are corperate are often looking for a good hamper company.

13 octobre 2026
Avis spontané
Noté 2 sur 5 étoiles

Your website says same day delivery if…

Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery but haven't received anything back

29 septembre 2026
Logo de Hampers Galore

Réponse de Hampers Galore

Thank you for your feedback. We understand your concerns regarding the delayed delivery and the express delivery refund. Please contact our customer service team via email with your order details so we can look into this matter and provide an update.

Noté 5 sur 5 étoiles

Solid five stars from me

Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will buy hampers from here again.

8 octobre 2026
Avis spontané
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Réponse de Hampers Galore

Thank you for the fantastic review! We're delighted you enjoyed the easy-to-use website, the flexibility to create your own hamper, and the quality and delivery service. We look forward to helping with your next hamper!

Noté 1 sur 5 étoiles

I won't be using this company again

I ordered a hamper and paid extra for next-day delivery. It took a week to arrive. By the time it made it to its destination, the reason for sending the hamper in the first place had passed. I was in daily contact with the company to try to sort it out. Their customer service was responsive and apologetic, but at no point did they offer a refund for a service paid for but not fulfilled. They were quick to put the blame on their 3rd party courier company and never once took responsibility for it themselves. According to their website, I was unable to cancel the order for a refund, and if you read the small print, they don't guarantee faster delivery, even though they are happy to charge for it.

18 septembre 2026
Avis spontané
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Réponse de Hampers Galore

Thank you for your feedback. We’re sorry to hear that the delivery did not arrive within the expected timeframe. We understand how important timely delivery can be, especially when a gift is being sent for a specific occasion. Your comments have been shared with our team for review.

Noté 5 sur 5 étoiles

Amazing

Amazing. Quick delivery. My huband loved it.

30 août 2026
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Réponse de Hampers Galore

Thank you for your lovely review! We’re so glad to hear your husband loved the gift and that it arrived quickly. 😊

Noté 1 sur 5 étoiles

Extreme delayed delivery

Ordered a Hamper with extra payment for swift delivery. Delivery made after 5 days after the event. Called them and asked to cancel the order on the 3rd day and was advised that we cannot cancel. Will never order again through them. Called customer service and they would have only one thing to say - Courier delayed. No further support provided.

19 juin 2026
Avis spontané
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Réponse de Hampers Galore

Thank you for your feedback, Vikram. We understand your disappointment. As your order was already in transit at the time of your request, we were unfortunately unable to cancel it. We appreciate your feedback and will continue working to improve our service.

Noté 5 sur 5 étoiles

Very good exellence company and excellent…

Very good company and excellent customer service any one needing a hamper this company is second to none very happy with everything else thanks again 😄

30 juillet 2026
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Réponse de Hampers Galore

Thank you so much for your wonderful review! 😊 We're delighted to hear you were happy with our hampers and customer service. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Prompt and friendly

Fantastic service.

29 juin 2026
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Réponse de Hampers Galore

Thank you for your lovely review, Kerry! 😊 We're so glad you had a fantastic experience with our service. We appreciate your support!

Noté 5 sur 5 étoiles

Great service

Good value, extremely fast delivery, good quality products. I would recommend.

1 juin 2026
Avis spontané
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Réponse de Hampers Galore

Thank you for your lovely feedback! We truly appreciate your kind words and are glad to hear you were happy with the service, delivery, and product quality. Your recommendation means a lot to us.

Noté 5 sur 5 étoiles

Great prompt response

Great prompt response

30 mai 2026
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Réponse de Hampers Galore

Thank you for your kind feedback! We really appreciate it and are glad you were happy with our prompt response.

Noté 4 sur 5 étoiles

Chould have a better range but ok.

Chould have a better range but ok.
Good to send some realtives, Better to post than sort out in person

29 novembre 2025
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Réponse de Hampers Galore

Thank you for your feedback. We appreciate your comments regarding our range and will certainly take this into consideration as we continue to improve our selection. We’re glad to hear it was convenient for you to send to your relatives.

Noté 1 sur 5 étoiles

Mothers day code

it said to apply the code for Mothers day and receive a discount and a free gift. That was not true, it did not apply a discount or offer the free gift. IS this a scam?

3 mai 2026
Avis spontané
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Réponse de Hampers Galore

Hi, thank you for your feedback and we’re sorry to hear about your experience.

The Mother’s Day promotion was valid on selected products only and the discount/free gift would apply automatically once the qualifying items were added to the cart. We certainly apologise for any confusion caused and would be happy to look into this further for you.

Noté 5 sur 5 étoiles

The hamper was very much appreciated by…

The hamper was very much appreciated by the recipient. She loved everything in it.

We had a bit of a delay but the company and Rajith of the courier company made sure the she got her hamper before she finished her last shift

Quality hamper and fabulous service.

30 mars 2026
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Réponse de Hampers Galore

Thank you so much for your kind words! We’re thrilled to hear that the hamper was enjoyed and that it reached her on time. Rajith and our team will be pleased to know their efforts made a difference. We really appreciate your feedback and recommendation!

Noté 1 sur 5 étoiles

Unreliable and Poor Customer Support

Hamper was delivered 5 days late without a card or a message. I had to chase them up to find out where the hamper was and no one responded to any of the emails I sent. I won't be using them again. Very unreliable.

12 février 2026
Avis spontané
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Réponse de Hampers Galore

We’re very sorry to hear about your experience and sincerely apologise for the delay and lack of communication. This is not the standard we aim for, and we completely understand your frustration. Your feedback is invaluable, and we will review our processes with the courier and our team to ensure this doesn’t happen in future.

Noté 1 sur 5 étoiles

Shit customer service

The delivery company didn't try to deliver on theday I requested, actually they didn't even attempt delivery and just marked it as "business closed? ".
Customer support doesn't answer and won't advise when you'll receive the hamper. What's the point if you order a week in advance and then it never arrives! Money wasted!

12 février 2026
Avis spontané
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Réponse de Hampers Galore

We’re very sorry to hear about your experience and completely understand your frustration. This is not the service we aim to provide.

Please contact our Customer Service team directly via email with your order number and full details. We will urgently investigate the delivery issue and work with you to resolve it as quickly as possible.

Noté 1 sur 5 étoiles

I wish there was a zero star rating

I wish there was a zero star rating. My friend organised a hamper for me for my birthday. We have a high gate out front because of our large dog. The delivery driver somehow got the hamper over the gate and left it on the dirt ground (mind you there's food in this hamper). So my dog had a field day when he found it and ended up consuming various chocolate and biscuit items (most of which are poisonous for dogs). I phoned their number and was told to send an online enquiry with photos which I did after I collected all the rubbish from said hamper around my yard. I received a response some days later with an apology and a guarantee that I would be advised when a new hamper was sent out (mind you they didn't ask for an alternative address which was highly suspicious). Then no contact for many days. I emailed them again to ask for a status update and have had no response again. Absolute scam company. Do not use under any circumstance!

29 janvier 2026
Avis spontané
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Réponse de Hampers Galore

We’re very sorry for the inconvenience and distress caused by your hamper delivery. This is not the experience we want for our customers.

Please contact our Customer Service team via email with your order number and details so we can urgently investigate and resolve this matter.

Noté 1 sur 5 étoiles

Delivery and customer service terrible

Perhaps I should have read these reviews prior to ordering from this company. Never again!
Ordered the day before, however paid for same-day delivery for the next day, thinking this would guarantee delivery on the day I wanted, but it wasn’t delivered that day. When I contacted Customer Service to check on the delivery status and requested a refund of the delivery fee, I was offered a refund of $5 and hungup on. Extremely disappointed with both the delivery service and how my complaint was handled.

11 février 2026
Avis spontané
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Réponse de Hampers Galore

We’re truly sorry to hear about your experience and understand how frustrating this must have been.

This is certainly not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Could you please contact us directly at customerservice@hampersgalore.com.au
with your order details? We would like to look into this matter thoroughly and get back to you with an appropriate solution as soon as possible.

Thank you for bringing this to our attention.

Noté 1 sur 5 étoiles

Tried several times to place an order…

Tried several times to place an order with "Free Shipping" as offered to me and accepted by their web-site only to find at check out $14-95 levied for this delivery. Checked this more than once to see if I had made any mistake but NO !

I will not be BULL DUSTED into this type of scam !!!! Definitely not to be trusted - Be warned !

4 février 2026
Avis spontané
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Réponse de Hampers Galore

We’re very sorry for the frustration caused during your attempt to place an order. We understand how disappointing it must have been to see a shipping charge when “Free Shipping” was expected.

Please contact our Customer Service team via email with your order details so we can investigate this matter and provide clarification or a suitable resolution.

Noté 3 sur 5 étoiles

Watch that you aren’t charged twice for the order !

Whilst my recipient is very happy with his gift, I have been charged twice for the privilege ☹️. Paid through PayPal and was charged again . On seeing two pending charges hit my card, I was advised the second pending charge would not be processed, but guess what - this morning I have two charges made to my card. The team have since recredited my card for the second charge, though it took some days to process through the bank. All sorted now, but frustrating at the time.

30 janvier 2026
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Réponse de Hampers Galore

Please note that your refund has already been processed, as advised in our previous email correspondence. As clearly mentioned, once the order was released in our system, the refund was completed from our end.

At this stage, we kindly ask that you check directly with your bank or PayPal for further updates, as bank processing times are beyond our control.

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