Fresh Sends Avis 

1 063
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Voir plus

Noté 1 sur 5 étoiles

LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Voir plus

À propos de l'entreprise

  1. Livraison de fleurs

Écrit par l'entreprise

Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(1 063)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

It was supposed to arrive one day but…

It was supposed to arrive one day but it arrived 2 days later and the flowers wasn’t look fresh anymore, so disappointed I had to pay $75 for this garbage

11 juillet 2021
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Réponse de Fresh Sends

Hey there Tatan,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Noté 1 sur 5 étoiles

Flowers never arrived

I was so excited about these flowers but the person I sent them to never received them. They were supposed to arrive by noon on Thursday but because of shipping delays they didn’t arrive until Friday. No one had to sign for them so I’m not sure where the delivery person left them but unfortunately they never were received ): They’ve been in the box a long time too and will probably not be as vibrant as expected if the package is ever found

10 juillet 2021
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Réponse de Fresh Sends

Hey there,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Noté 5 sur 5 étoiles

Go To Flower Delivery Service

I’ve ordered these for all occasions! They have the most beautiful arrangements and I love the branding of this company! I will only use this service from now on.

10 juillet 2021
Noté 5 sur 5 étoiles

Perfect Bouquet

The flowers were delivered and looked absolutely beautiful and fresh. The recipient was so happy and the card included was perfect. I will always order my flowers from Fresh Sends. 1800Flowers always screws my orders up!! Nice work and THANK YOU for making our day amazing!!

10 juillet 2021
Noté 1 sur 5 étoiles

Not Delivered in time

The expected delivery was supposed to be Thursday, July 8 and they have yet to be delivered. To charge $25 for shipping and not get there in the time that is promised is not right. They have still not arrived and the longer it takes, the more wilted the flowers will get.

9 juillet 2021
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Réponse de Fresh Sends

Hey there,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Noté 5 sur 5 étoiles

So Fresh

I was sending flowers to my boyfriends mom that I just met and it helped me to leave a good impression. The flowers were fresh and beautiful and I love the aspect of them sending a hand written note!

9 juillet 2021
Noté 5 sur 5 étoiles

Fast & Fresh Delivery

This order was delivered the day after I ordered it & the recipient said they were beautiful and smelled great! Definitely will be sending more in the future.

5 juillet 2021
Noté 3 sur 5 étoiles

When I first received a Bouquet from…

When I first received a Bouquet from Fresh Sends as a gift - it was absolutely GORGEOUS!! I decided to treat myself to a subscription and unfortunately I was underwhelmed.

3 juillet 2021
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Réponse de Fresh Sends

Hey there Desiree,

We're so sorry to hear that your most recent Fresh Send was underwhelming! Shoot us an email to hello@freshsends.com and we will be sure to make it right for you.

All our best,
Fresh Sends Customer Experience

Noté 5 sur 5 étoiles

This was my first time using this…

This was my first time using this service, but it was on my granddaughter's birthday wish list. When ordering I made a careless error, and the help I received along with the ease with which the problem was handled were excellent. She just sent me a picture of the flowers, they are lovely; and she is thrilled - so a win/win for all...thank you again most sincerely for making it so easy to deal with and so helpful in correcting my error.

Regards,
Donna (Mimi) Del Re

3 juillet 2021
Noté 1 sur 5 étoiles

My girlfriend had received the flowers…

My girlfriend had received the flowers but on had already rotten when she took them out to put them in a vase. I had also sent your instagram a dm about it and showed pictures.

3 juillet 2021
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Réponse de Fresh Sends

Hey there Kevin,

Oh no! Shoot us an email to hello@freshsends.com and we will be sure to make it right for you.

All our best,
Fresh Sends Customer Experience

Noté 5 sur 5 étoiles

Thank you Fresh Sends

Reliable, great service, great product. My wife received a beautiful bouquet of fresh flowers on the set delivery date. Excellent turn out. Will 100% buy from FreshSends again in the future. Thank You!!!!

3 juillet 2021
Noté 5 sur 5 étoiles

So easy to send my mom flowers

So easy to send my mom flowers. She has sent me photos all along the process. She even 6 days later sent me photos thanking me for the b-day flowers and is amazed how beautiful and fresh they still look. Thanks Fresh Sends for making my mom's out of state b-day special.

28 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

Website was easy and pictures great

Website was easy and pictures great. We did not receive our order.

20 juin 2021
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Réponse de Fresh Sends

Hey there!

Oh no!! Shoot us an email to hello@freshsends.com and we can help.

Looking forward to making it right for you!

Noté 1 sur 5 étoiles

Box was crushed along with flowers

When I received my package the box was crushed. The flowers inside had been crushed as well. This is unacceptable when you pay 25$ for shipping. Do better.

19 juin 2021
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Réponse de Fresh Sends

Hey there Matthew,

Oh no! So sad to hear that your flowers got beat up during shipping. We wish we could deliver each of our packages ourselves to ensure they arrive on time and in great condition, but unfortunately, working with a third-party shipping partner we have no control once it leaves our hands. Shoot us an email to hello@freshsends.com and we'll be sure to make it right!

Noté 3 sur 5 étoiles

Love the concept but they are already…

Love the concept but they are already two days late and still haven’t arrived :(

19 juin 2021
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Réponse de Fresh Sends

Hey there Emily,

We're so sorry your flowers are late! Shoot us an email to hello@freshsends.com and we can help.

Looking forward to making it right for you!

Noté 4 sur 5 étoiles

Great Support line

Fedex messed up the delivery but Freshsend support was more than willing to accommodate and help me out.

19 juin 2021
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Réponse de Fresh Sends

Hey there Calvin,

Oh no! We're so sorry to hear about this. We respond to all emails within one business day so thanks for your patience over the weekend! We will be sure to make it right for you.

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