I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Voir plus
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Voir plus
Thee service was very good they kept me updated every week of my balance which was owed and was easy to get hold of on the phone if I had any queries
À propos de l'entreprise
Écrit par l'entreprise
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Coordonnées de contact
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Royaume-Uni
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Excellent
2 k avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Fresh Start UK
Thank you for your kind words, Kim.
We're really pleased to hear that you found our team helpful and supportive.
If you ever need anything else, we’re always here to help.
Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your feedback, Catherine.
We're really glad to hear that our support has helped you.
If you ever need anything more, we're always here to assist.
Wishing you all the best!
Been with them 10 plus years no…
Been with them 10 plus years no problems , I do hate the review
As I’m never at home to collect the info , but they don’t push to hard and it gets done ,
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your feedback and for being with us for over 10 years. We truly appreciate your continued trust and loyalty!
We understand that reviews can sometimes be a bit of a hassle, especially with a busy schedule, so we're glad to hear you’ve found the process manageable and that our team strikes the right balance.
If you ever need anything or have questions, we’re always here to help.
Wishing you all the best!
They are polite and helpful all ways…
They are polite and helpful all ways listen to you and help you I have a receipt every month showing me the brake down of my payments .
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your kind words, Karen.
We're really pleased to hear that you've felt listened to and supported, and that you appreciate the transparency of your monthly payment breakdown.
Being polite, helpful, and clear in everything we do is so important to us, and it’s great to know that this has been your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Great. Easy to deal with Customer service. Friendly and always to the point.
Very supportive and always on time
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your feedback, Arnold.
We're so pleased to hear that you’ve found our team supportive and reliable.
Punctuality and consistent support are things we pride ourselves on, and it’s great to know that’s been reflected in your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
What can I say,if been with fresstart…
What can I say,if been with fresstart forvery long time and thay have been there all along for me can't felt them.
13 septembre 2025
Réponse : Fresh Start UK
Thank you so much for your kind words and continued trust in us over the years, Barry.
It means a lot to know we've been able to support you throughout your journey, and we’re genuinely grateful to have been by your side.
If you ever need anything, we’re always here to help.
Wishing you all the very best!
Réponse : Fresh Start UK
Thank you for your review, Jean.
We're glad to hear you found the service quick and helpful.
If you ever need anything else, we're always here to support you. Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your review!
We're so pleased to hear that you found our support both helpful and reassuring.
If you ever need anything, we're always here to help.
Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your review!
We're glad to hear you're happy with the service.
If you ever need any support, we're always here to help.
Wishing you all the best!
Very good,fresh start uk make the great…
Very good,fresh start uk make the great job 👍 tank you
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your kind words! We're so pleased to hear that you’re happy with the support you’ve received from us. It means a lot to know we've made a positive difference.
If you ever need anything in the future, we're always here to help.
Thanks again — and all the best to you! 👍
They have been understanding from the…
They have been understanding from the start .put me as at ease .Also helpful when my circumstances changed from time to time. Would recommend them .
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your kind feedback!
We're so pleased to hear that you felt at ease from the start and that we've been able to support you through any changes in your circumstances.
Being flexible and understanding is a big part of what we do, so it means a lot to know you’d recommend us.
If you ever need anything, we’re always here to help. Wishing you all the best!
I contacted fresh start today after…
I contacted fresh start today after months and months of not which way to turn! My mental health was at a low and I just needed some pressure off. I spoke to the most lovely 2 people who showed empathy and kindness and they helped me get myself straight again! Would definitely recommend!
15 septembre 2025
Avis spontané
Réponse : Fresh Start UK
Thank you so much for sharing your experience. We're truly glad you reached out. It means the world to hear that our team was able to offer you the empathy, kindness, and support you needed during such a difficult time.
We know how overwhelming things can feel when you're under pressure, and it's our goal to make sure no one feels alone in dealing with their financial worries.
We're so pleased we could help you find a way forward, and thank you for your recommendation — it really means a lot. 🤩
If you ever need anything, we're always here for you, so please do not hesitate to reach out.
That they can manage your debt and have plans to suit all needs.
A professional well organised and helpful company and service.
14 septembre 2025
Avis spontané
Réponse : Fresh Start UK
Thank you for your kind words. We're so pleased to hear that you found our service professional, well-organised, and helpful.
Providing clear, reliable support is what we strive for, and it’s great to know we met your expectations.
If you ever need anything, we’re always here to help. Wishing you all the best!
Fresh Start 👍
I have been with Fresh Start for appox 6 years my partner much longer
I find them very helpful and very polite
I did not want to join Fresh Start at the beginning, but I am so pleased I did, as they have helped me so much, and I am so grateful to them, and appreciate all their good work they do to make our life much easier without the embarrassment
Thank you Fresh Start from the both of us 🙏
14 septembre 2025
Avis spontané
Réponse : Fresh Start UK
Thank you so much for your heartfelt message. It means a great deal to hear that, despite initial hesitation, you’ve found real value in the support we’ve provided. We understand how difficult it can be to take that first step, so we're truly grateful for your trust and kind words.
We’re so pleased to have made a difference in your lives, helping to ease the pressure without judgment. On behalf of the whole team, thank you both for allowing us to support you.
If you ever need us, please do not hesitate to contact us.
Great team and great service.
13 septembre 2025
Réponse : Fresh Start UK
Thank you for your kind words! We're so pleased to hear that you’ve had a great experience with both our team and our service.
It means a lot to know we've been able to support you. If you ever need anything, we’re always here to help.
Wishing you all the best!
GREAT COMPANY HELPFUL UNDERSTANDING STAFF
PEACE OF MIND - Trust in the company - knowing if a problem arises or your situation changes - you can call and talk too them.
EXAMPLE - eighteen months ago I was quite unwell, I was bitten by a spider (FALSE WIDOW) - because of poison had to amputate my finger ( still not 100%).
My point being I was able to speak to someone who was very understanding - I am 79 .
13 septembre 2025
Réponse : Fresh Start UK
Thank you so much for sharing your experience. We’re truly sorry to hear what you’ve been through, and we hope you're continuing to recover as best as possible.
It means a great deal to know that you felt supported and understood during such a difficult time. Providing peace of mind and being there when life takes unexpected turns is exactly what we strive for.
We're grateful for your trust in us, and we're always just a phone call away if you ever need anything.
All the very best.
Fresh Start helps you get your life back.
Fresh Start have helped and supported me for a number of years during very hard times.
The company members are compassionate, polite and helpful.
If you have financial problems, no matter how serious, you will be so pleased at the weight being taken off your mind. Thank you.
13 septembre 2025
Réponse : Fresh Start UK
Thank you so much for your kind and thoughtful words. We're truly honoured to have supported you through difficult times over the years.
It's incredibly rewarding to hear that our team’s compassion and support helped lighten the load and give you some peace of mind. That’s exactly what we’re here for.
If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the very best and thank you again for your trust
Réponse : Fresh Start UK
Thank you for your feedback! We're so pleased to hear you found our service professional and excellent.
If you ever need anything else, we’re always here to help. Wishing you all the best!
Réponse : Fresh Start UK
Thank you for your feedback! We're so pleased to hear you found value in our services.
If you ever need anything else, we’re always here to help. Wishing you all the best!
fantastic service help me out everytime…
fantastic service help me out everytime not long till I'm debt free cant thank the team enough!
13 septembre 2025
Réponse : Fresh Start UK
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a consistently positive experience with us and that you’re now so close to becoming debt-free. It means a lot to know that our team has been able to support you each step of the way.
If you ever need anything as you reach the final stretch, we’re always here to help. Wishing you all the best for your debt-free future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.