Terrible - do not use. Lazy and have very little knowledge about customers statutory rights. Had items worth £500 stolen and Nick from Friarwood has advised 6 months after purchasing he couldn't issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Four of us booked in to the private wine tasting at the Wimbledon branch hosted by Nick. We had a wonderful evening trying some delicious wines selected to suit our preferences and nibbles to go with... Voir plus
Great, personalised service from start to finish! I will definitely be using these guys again. The item I wanted was out of stock so I emailed them to ask if and when more would be available. A very p... Voir plus
I had an amazing time with Frank talking about the various Grapes and years and Wineries. I wanted a selection of French white wines for the Summer and Frank took me on a wine tour. Great Knowledge, G... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Friarwood Fine Wines is a boutique wine merchant with an exclusive selection of fine wines, unique spirits and cigars. Next day delivery or in-store pick up available at both shops in Parsons Green and Wimbledon Village.
Coordonnées de contact
New King's Road 26, SW6 4ST, London, Royaume-Uni
- 020 7336 2628
- info@friarwood.com
- friarwood.com
3,5
Moyen
31 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible - Stolen items, 6 months to respond and didnt issue a refund.
Terrible - do not use. Lazy and have very little knowledge about customers statutory rights. Had items worth £500 stolen and Nick from Friarwood has advised 6 months after purchasing he couldn't issue a refund because "Royal mail werent helpful and the good were stolen after they were delivered" - he doesnt realise my contract is with Friarwood not Royal Mail. Reports to the trading standards and my matter is now going to a small claims court, however having checked Friarwoods accounts it seems fairly evident why they arent issuing refunds (they have no cash in the bank).
30 décembre 2025
Avis spontané
A delightful evening of wine tasting
Four of us booked in to the private wine tasting at the Wimbledon branch hosted by Nick. We had a wonderful evening trying some delicious wines selected to suit our preferences and nibbles to go with it. Nick was very personable and knowledgeable. We will definitely be back!
6 mars 2026
Avis spontané
Julian is a rockstar thanks for all the…
Julian is a rockstar thanks for all the help
26 mai 2025
Avis spontané
Frank is always knowledgeable and…
Frank is always knowledgeable and helpful. Great customer service
23 mars 2024
Réponse de Friarwood Fine Wines
Dear Abdallah, thank you for your review.
We are sorry to learn that you feel our cigars are overpriced. Please accept our sincerest apologies for any disappointment or inconvenience this may have caused you. Rest assured, we take your feedback very seriously and are already in discussions with our supplier to review the pricing. Our goal is to ensure that we offer the best value possible without compromising on quality.
Your feedback is invaluable to us, and we are committed to using it to enhance our offerings. We will diligently check our pricing to ensure it reflects the quality and value we aim to provide.
Once again, we apologise for any inconvenience this has caused and appreciate your patience and understanding as we work through this matter.
Warm regards,
Emile
Great Selection of Bordeaux wines
You always get friendly and knowledgeable staff and a wide selection of mature Bordeaux Red Wine
29 décembre 2023
First class customer service!
Great, personalised service from start to finish! I will definitely be using these guys again. The item I wanted was out of stock so I emailed them to ask if and when more would be available. A very prompt reply sent me to an updated link allowing me to purchase what I was after. Having ordered and requested a date, this was followed by a phone call asking if an earlier date was acceptable. On the day of delivery there was a delay but a quick phone call and everythng was sorted. The wine arrived very securely and carefully packaged. Nice one Friarwood!
29 novembre 2023
Great store with friendly staff with…
Great store with friendly staff with excellent knowledge of wines.
31 octobre 2023
Excellent service
9 octobre 2023
Fantastic Selection and Great Team
Franck and the team at Friarwood always make you feel welcome and have a formidable experience on wine and champagne selection. I would not go anywhere else to seek out the perfect bottle.
1 octobre 2023
Great communication and speedy friendly…
Great communication and speedy friendly delivery.
25 septembre 2023
Great service and products
Great comms about my order and service in store when I collected it very professional - wine pretty good too!!!
31 août 2023
Friarwood is excellent
Friarwood is excellent at delivering what you ordered, on time and without any issues. They also have such a fine selection of wines and their house champagne isof the highest quality.
24 août 2023
Quality and Knowledge
I had an amazing time with Frank talking about the various Grapes and years and Wineries. I wanted a selection of French white wines for the Summer and Frank took me on a wine tour. Great Knowledge, Great Customer Care, and a lot of fun. Inloved the experienced and will be defintely back. During the sale there was a high number of clients stopping by for a purchase or a question, and he had time for all of us. Great Wine shop, Great Frank
4 août 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.