Terrible misleading order on 5/4/23. Did not recieve as promised . Not told their shipping wouldn't dealer for mothers day. I would not do bussiness cause they gave false hope product would be reciev... Voir plus
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Do NOT buy anything from Frophe, the items looks NOTHING like the pictures. The necklaces I bought have so many flaws and they just look cheap (not 18 k gold plated nor sterling silver as promised), a... Voir plus
I ordered a necklace for my friend's birthday, and it arrived a little later than I expected. It wasn't a major issue, but I'm always concerned about shipping times when shopping online, especially fr... Voir plus
Diese Seite ist absoluter Betrug. Ich habe eine Kette für meine Mutter und Großmutter zu Weihnachten bestellt. 1. Wurden bei beiden Bestellungen meine Adresse beim Versand falsch angegeben obwoh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
frophe is an jewelry manufacturer that offers fashionable and gorgeous personalized jewelry. We get professional team of designers to turn names and initials into lovely pieces of jewelry. Wide categories such as name necklaces, monogram chocker necklaces and family pendants come with good quality and competitive pricing via using of the latest jewelry making technology. Factory procedures are well organized to bring about efficient service delivery. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to satisfy all our clients. We are looking forward to see you on frophe.com enjoying our designs made with a lot of passion. Each piece can be personalized by choosing the name, initials ,lettering type, metal and stones to meet your personal sense of style.
Coordonnées de contact
23 Fair St, 06010, Bristol, Etats-Unis
- service@frophe.com
- frophe.com
2,5
Bas
30 avis
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Necklace itself is great
Necklace itself is great. The only complaint is the time from ordering to receiving was a little too long.
18 mars 2024
Frauds
Do NOT buy anything from Frophe, the items looks NOTHING like the pictures. The necklaces I bought have so many flaws and they just look cheap (not 18 k gold plated nor sterling silver as promised), and you would think they were made by a kid. Frophe also refuses to give a refund so unless you want to spend money on something that is not wearable do not purchase from Frophe. They have only good reviews on their website 'cause the reviews has to be approved by them before being published.
31 août 2023
Avis spontané
No regret
No regret, from starting online to delivery, I could not have asked for a better experience. And the wife just loved it ans shows it off every chance she gets. thank you
10 juin 2023
It is beautiful
It is beautiful. I wish the names had been printed larger though. Everyone says how pretty it is and then once they actually stare at it in their hand, they notice the names on it. I think there was plenty of room to make the names larger and more visible. Other than that , I absolutely love it.
29 juillet 2023
Terrible misleading order on 5/4/23
Terrible misleading order on 5/4/23. Did not recieve as promised . Not told their shipping wouldn't dealer for mothers day. I would not do bussiness cause they gave false hope product would be recieved. Recommend to take your bussiness elsewhere. Should have told me that they wouldn't guarantee dealer . Now Mothers day without gift. Shameful
13 mai 2023
Avis spontané
I ordered two necklace one for
I ordered two necklace one for
Me and one for my friend at The same time i did The order and pay it The same time then i just get one necklace witch is mine but i need my friends necklase because of her birthday. I wrote and wrote and emailed them and There is no answer. So no necklase or no money back !!!! And no answer
28 février 2023
Avis spontané
Ordered a necklace via priority service…
Ordered a necklace via priority service and paid extra for it.
It should be with me within 5 - 7 days. Now we have ten days since the order and it's still in China.
26 décembre 2022
Avis spontané
Modern day con artists
If you would like your order to arrive on time and to not have to keep chasing customer services, LOOK ELSEWHERE.
The company don't notify you when you buy the product it will take at least 5 days to make, which in my opinion they should. So when you pay for an item to arrive in 3-5 days factor this in. Mine actually took 19.
So despite paying extra for business class shipping my order was almost 2 weeks late. When I asked where my item was I was told told to wait! I've asked for a refund but thus far this has been unsuccessful.
Safe to say I won't use this company again.
10 avril 2022
Avis spontané
ATTENTION FRAUDS !!!
TODAY I RECEIVED WRONG NECKLACE SECOND TIME WHAT I ORDERED, IT WAS REPLACEMENT FIRST ONE!!! AND JUST NOW I SAW IT ITS FAKE NOT STERLING SILVER!!! THEY DIDN'T ASK TO RETURN WRONG ONE.. BECAUSE IT'S WORTH NOTHING - CRAP :) DON'T TRUST THIS SITE-COMPANY, THEY ARE FRAUDS!!!
ON frophe.com YOU CAN SEE Material: 18k Gold Plated, 18k Rose Gold, Sterling Silver NO IT'S NOT
20 janvier 2022
Avis spontané
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