The Co-operative Funeralcare - Southern Co-op Avis 

1 924
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

W. Dunbar, Corstorphine, Edinburgh. Pauline, so kind and so helpful, Amanda ,the Celebrant , so word perfect at my son Aaron Baxter Winfield Celebration of Life. I can recommend W. Dunbar for m... Voir plus

Noté 5 sur 5 étoiles

Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... Voir plus

Noté 5 sur 5 étoiles

Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Service de crémation
  3. Entreprise de pompes funèbres
  4. Société financière non banquière
  5. Maçon

Écrit par l'entreprise

We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(1 924)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Your branch manager was a very…

Your branch manager was a very effective and helpful professional. Her name was Cathy

20 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Cathy in our Rowner branch was so helpful and professional.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Final Journey

Everything went with dignity, I appreciate the way in which my wife was treated with care and the care given to myself and family.

20 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Paulsgrove funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

I would go again to this company as without their help and guidance we would not have coped well at all.thankyou

Right from the start and all the way through the terrible period of losing our loved one, the co-op funeralcare team where absolutely wonderful, caring,supporting, helping us with details of what to do next each step of the way,not only that but they ask what you would like them to do to give husband a great send off and every request within reason that we made was for filled. We say 5 stars to the co-op and it,s teams

11 avril 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Dawn

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Andover funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

How will from Basingstoke helped us all…

How will from Basingstoke helped us all the way through our ordeal he made it all so much easier for us could not thank him enough

16 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Mrs Cavanagh

Thank you for taking the time to leave a review. We are pleased that Will from our Basingstoke branch was so helpful and made arranging the funeral so much easier.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience, made what could have been a difficult process into a very smooth and successful day.
Very friendly service.

21 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Linda

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Organising a direct cremation

Kim at the Cosham branch was kind and compassionate . My Dad wanted a direct funeral and the details were explained clearly . The follow up calls from Kim were appreciated at such a sad time .

29 avril 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Kim at our Cosham funeral home was so kind and compassionate whilst you were arranging your dad's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

We had fantastic service with friendly…

We had fantastic service with friendly staff especially Sandra and Jon helping us through the process.My Brother David and l would like to thank you so much.

23 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Sandra and Jon in our Hove branch helped you and your brother through the funeral arrangements.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Jane was wonderfully helpful through…

Jane was wonderfully helpful through the whole thing :-)

28 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Alex

Thank you for taking the time to leave a review. We are pleased that Jane in our Newport funeral home was able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

The team were very supportive

The team were very supportive and helpful, kept us informed and made us feel our late loved one was treated respectfully while in their care.
Thanks all

14 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Louise

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Aylesbury funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

So kind and thoughtful

So kind and thoughtful

1 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Peacehaven funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Everything was straight forward and…

Everything was straight forward and explained fully. The care and compassion given to me by James was faultless.

21 avril 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that James and the team in our Fratton funeral home was able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Was a first class funeral

Was a first class funeral made to our wishes.
Day went smoothly with no worries.

21 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Cowplain funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Apart from some confusion over co op…

Apart from some confusion over co op havant, and co op Southern, everything was very professional and understanding, Jayne ball was kind and sympathetic.

19 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Mark

Thank you for taking the time to leave a review. We are pleased that Jayne in our Leigh Park funeral home was so kind and sympathetic.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Second time.

This is the second time my family has used this Funeral Director. From start to finish every wish was taken on board and carried out to the letter. I would recommend this company wholeheartedly. Thank you to everyone concerned when dealing with our funerals.

23 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Philip

Thank you for taking the time to leave a review. We appreciate you choosing us again. We are pleased that our colleagues in our Hove funeral home could carry out your wishes and provide support during these difficult times. Thank you for recommending our services.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

ABSOLUTELY amazing!

Cathy was ABSOLUTELY amazing!!!! She helped me to sort out my mum's funeral every step of the way. Empathetic, kind, caring, informative, supportive and just wonderful. I would recommend the Co-op funeral services with no reservations whatsoever. If I could give TEN stars, I would!

23 avril 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Mrs Barker

Thank you for taking the time to leave a review. We are pleased that Cathy in our Rowner funeral home was so kind, caring and supportive whilst arranging your mum's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Racheal and jane from the leigh park…

Racheal and jane from the leigh park co-op funeral home were absolutely amazing they treated my mum with the most upright respect they made her look beautiful and also treated myself and two brothers with the most upright respect they literally went above and beyond to make sure my mums funeral went the best as a family we can not thank them ladies enough for everything they done for us from Sarah Fowler

22 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Sarah

Thank you for taking the time to leave a review. We are pleased that Rachel and Jane in our Leigh Park funeral home were so respectful and took such good care of your mum.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager


Noté 5 sur 5 étoiles

Excellent service.

Nicola was amazing- she made the entire difficult experience bearable.
No hard sell, listened to our requests and ensured we had the funeral the family wanted. Thank you.

22 avril 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Dear Paul

Thank you for taking the time to leave a review. We are pleased that Nicola at our East Cowes funeral home made this difficult time more bearable and ensured that you and your family had the service that you wanted.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 1 sur 5 étoiles

Shocking Service!

After losing my son in January I entrusted the Farnborough branch as my family had been using them for the past 40+ years. What a mistake this was! So many errors made by Kerrie the worst being I was unable to say a final goodbye to my boy!
The lack of communication and efficiency caused such added heart break and turmoil.
Please don't let this happen to your loved ones....

20 février 2025
Avis spontané
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are truly sorry to hear that your experience with us fell short of the high standards we strive to uphold.
We are pleased that our Area Client Experience Manager, Ali Davison, was able to work closely with your family to address and resolve your concerns. Your feedback has been incredibly valuable in helping us identify areas for improvement, and we appreciate the opportunity to make things right.
Once again, please accept our sincere apologies for the issues you encountered at our Farnborough funeral home. If there’s anything more we can do to support you, please don’t hesitate to get in touch.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 4 sur 5 étoiles
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Gillingham funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Noté 5 sur 5 étoiles

Funeral Service

From appointing the Southern Co-op to the day of the funeral, they showed exceptional professionalism. They helped and advised us to create a unique and personal service for our son without pressuring us into doing anything we didn't want. Throughout the whole process, the level of communication, co-ordination with local and international bodies and information provided was excellent. The team showed empathy, compassion and a level of care both for our son and ourselves which was second to none. They were able to meet our every need and delivered a service which we couldn't fault. From the office team, right through to the Commander and her whole team on the day, were excellent. We are very grateful for a job well done.

7 mai 2025
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Réponse de The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We appreciate your kind words and are grateful for your feedback. We are pleased to know that our colleagues in our Fareham funeral home were so helpful and compassionate during this difficult time.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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