Heart of England Co-op Funerals Avis 3 237

We called into the branch to find out about funeral plans and were immediately made to feel welcome by Debbie, who even offered us a cup of tea. She took the time to explain everything clearly, answered all of our questions, and never made us feel under any pressure.

Debbie was friendly, knowledgeable and professional throughout, making the whole process simple and reassuring. We would happily recommend her to anyone considering a funeral plan.

Excellent from start to finish. Michelle took care of us at the Daventry office and explained everything to us at a clear and steady pace. We never felt rushed at any point. I never realised that there was so much to be done before the funeral can go ahead but everything fell into place before the big day. Jordan and his team handled everything very professionally and allowed me to be one of the coffin bearers which was a huge privilege for me and something I will never forget. Thank you so much to everyone at H of E Co-op, Daventry.

The team at the Co op made an extremely stressful and upsetting time completely manageable - they took all the stress out of organising everything for the funeral. Special mention to Sam she really is a credit to the company - my husbands funeral went exactly according to plan and he was treated with dignity throughout the whole process. Thank you from the whole family xx

From initial contact with Kiri to interacting with the recommended celebrant Nicky we found the whole experience to be caring, considerate and first class. Thank you ❤️

The service and the time ,the staff as well very good communication and polite. I am so glad for your service.

Everyone involved in the preparations and arrangements for the funeral did a wonderful job

Very friendly professional Staff.
The whole process was seamless & Kiri & the team supported us through every stage of my Pa's funeral
Thanks
Debbie Kane

Regarding Pamela's Funeral.
Emma led us through the journey but due to a personal commitment, Jordan led the courage in to the church and then the burial. Through the whole journey we all felt part of their family and cared for, at a stressful time. Even though the funeral day was the hottest day of the year, at all times the whole team were very professional and respectful. It has been a pleasure to work with lovely people who did us proud. I recommend them to anyone. Thank you to all that were involved.

It was all very personalised they listened to what we needed and advised. The service could not of gone any better.. from the planing to the service everyone was friendly considerate and helpful. Even though I didn't what to expect or how to do the funeral the staff helped me through every step of the way.. they have my many thanks.

we live 3 hours away so found it difficult to get to get to Rugby for meetings.
Jordan from Heart of England Co-Op Funerals made so easy for us to deal with everything over the phone and E-Mails.
He was very professional and did all the arrangements with the celebrate and the crematorium including sorting flowers for us.
Thank you Jordan for making it so easy.

Very caring and professional approach to the whole funeral. Thank you.

I have used bedworth services a few times over the last 10 years, most recently for my Dads funeral. During a difficult time, I felt listened to, respected and my grief was acknowledged. Nothing was too big or too small for the staff. The funeral ran smoothly and my Dad was given the send off we wanted for him.

Jessica, our funeral advisor at the Ansty Road office, was kind, patient, and guided us at a pace that felt comfortable and caring. Starting from a position where we were unsure what we wanted for the funeral, she helped us create a beautiful service that we will always remember.
Paula, the funeral director, and her team were also excellent. They ensured that everything ran smoothly on the day, which gave us a great peace of mind.

Jordan was delightful and kind. He made everything
easy yo follow.Mervyn was a great treat as he had a lovely voice and steered us beautifully through the
hymns.
The only complaint is that we could not hear the
Ave Verum at the beginning very well.
Many Thanks, Mariana

A great straightforward experience when doing my funeral plan with Heart of England Co-op in Hinckley. My advisor Jo was caring, sympathetic and knowledgeable and answered all my questions. I like how the plans are protected from price increases and my family won't have anything to pay other than Order of Service Cards when I pass away.
Great service - thanks

We found our experience with Heart of England to be extremely caring, professional and sympathetic, our heartfelt thanks goes to Jordan and the team

Thankyou to Aleya and Jayne for their kindness and caring on the passing of my husband.They were both so professional but made things easier for us at Warwick funeral care they are super stars .love Jane King xx

I found the staff very warm and comforting at this very sad time of my life and my family . They were very helpful in every aspect of the duties .Special thank you to Ms Leah Bayliss . I have done this before always will recommend the Co.op . Regards Mark Alleyne

Great service understood my requirements and made what could have been a difficult day a happy one

Caring and professional from my phone call just after my mum passed away to dropping the family to the wake.
We couldn't of been treated any better and felt compassion and understanding all the way through our heartbreaking journey.
The staff at the funeral shop to the ones who took mum to her final resting place were exceptional.
They kept us informed every step of the way.